20 publicaciones de empleo destacadas de engineer consultant en pinto madrid provincia (¡Están contratando!)

Solution Architect – Salesforce Service Cloud
DDN —Madrid, Madrid provincia
- Jornada completa
- Trabajo híbrido
- Informática
- Salesforce
- DevOps
Solicitud rápida
FS-CD Consultant
msg global solutions —Madrid, Madrid provincia
- Jornada completa
- Microsoft Powerpoint
- Español
- Microsoft Excel
Senior Civil Engineer , Data Centre Design Engineering
Amazon Data Services Spain, S.L. —Madrid, Madrid provincia
- Jornada completa
- AutoCAD
- Microsoft Office
- AWS
SAP Service Consultant (m/f/d)
Liebherr IT Shared Service Centre Ibérica, S.L. —Madrid, Madrid provincia
- Jornada completa
- Trabajo híbrido
- Informática
- Servicio al cliente
- Inglés
Junior Pre Sales Engineer
Blip Global —Madrid, Madrid provincia
- Inglés
- JavaScript
- Agile
Solicitud rápida
Cloud Infrastructure Network Engineer - Roche Cloud Platform Azure
Roche —Madrid, Madrid provincia
- Jornada completa
- Azure
- Scripting
- IT
Enterprise Solutions Consultant II
Halliburton —Madrid, Madrid provincia
- Media jornada
- Ventas
- Marketing
8d
Finops Engineer - Hosting and Infrastructure
Roche —Madrid, Madrid provincia
- Jornada completa
- Español
- Microsoft Excel
- Azure
13h
Senior Consultant / Cloud Migration / Azure
Accenture —Madrid, Madrid provincia
- Jornada completa
- Trabajo híbrido
- Azure
- Scripting
- Linux
- Reparto de beneficios empresariales
- Seguro médico privado
Senior Architect, Data Centre Design Engineering
Amazon Data Services Spain, S.L. —Madrid, Madrid provincia
- Jornada completa
- AWS
- Grado
Cost Manager - Data Center
JLL —Madrid, Madrid provincia
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
MEP Project/Design Manager - Barcelona/Madrid
Bryden Wood —Madrid, Madrid provincia
- Trabajo híbrido
- Español
- Inglés
- Oficina
1d
Senior Data Insights Consultant
Wunderman Thompson MAP —Madrid, Madrid provincia
- Inglés
- Oficina
- SQL
Senior Sales and Consultant
The Reuse Company —Madrid, Madrid provincia
- Jornada completa
- Informática
- Ventas
- Inglés
IT System Engineer
Parser Limited —Madrid, Madrid provincia
- Jornada completa
- Trabajo híbrido
- Google Suite
- Azure
- Inglés
Solicitud rápida
Customer Engineer – Iberia & France
Aircall.io, Inc. —Madrid, Madrid provincia
- CRM software
- Español
- Inglés
Solicitud rápida
Senior Fullstack Engineer (Java/Kotlin + React)
Parser Limited —Madrid, Madrid provincia
- Jornada completa
- Trabajo híbrido
- Azure
- Informática
- DevOps
Solicitud rápida
Senior Data Engineer
Wunderman Thompson MAP —Madrid, Madrid provincia
- Azure
- Oficina
- SQL
Advisory Solution Consultant
ServiceNow —Pozuelo de Alarcón, Madrid provincia
- Jornada completa
- Ventas
Solicitud rápida
Senior SAP Consultant - Finance
msg global solutions —Madrid, Madrid provincia
- Jornada completa
- Español
- Informática
- Inglés

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Solution Architect – Salesforce Service Cloud

DDN -
Madrid, Madrid provincia

Solicitud rápida

Detalles del empleo

Jornada completa

Cualificaciones

CI/CD
Informática
Salesforce
DevOps
Google Tag Manager
Logística
Grado
UAT
Scrum
Agile
Cloud
Requisitos comerciales
SaaS

Descripción completa del empleo

As a Solution Architect, Salesforce Service Cloud, you will work within the GTM Business Applications team, you will serve as the critical bridge between our business stakeholders and the engineering team, driving the design and execution of scalable solutions across the full post-sale customer lifecycle. This includes case management, entitlements, licensing, telemetry-driven support, depot and logistics workflows, asset management, and customer support portals within the Salesforce ecosystem.

You will own the end-to-end requirements lifecycle — from intake through solution design — and play a hands-on role in Salesforce configuration and administration, with a deep focus on Service Cloud, customer support operations, and post-sale experience. While this role works in close partnership with the Lead-to-Order and Order-to-Cash Solution Architect to ensure a seamless handoff where sales motions flow into post-sale, the primary focus is on enabling world-class post-sale capabilities. This is not a traditional BA role; we are looking for someone who can think like an engineer and operate as a strategic partner to Support, Customer Success, Operations, and RevOps leaders.

Responsibilities

Act as the primary interface between business stakeholders (Support, Customer Success, Operations, RevOps) and the engineering team, translating business needs into actionable user stories and technical requirements
Lead solution design sessions for post-sale workflows, working closely with Senior Engineers to define scalable approaches across case management, entitlements, licensing, and customer support operations
Own business process mapping across the full post-sale lifecycle, including:
- Case creation, routing, and lifecycle management
- Entitlement management and SLA enforcement
- License tracking and management
- Asset lifecycle management
- Depot and logistics workflows
- Customer support portal design and administration
- Customer onboarding and post-sale success handoff
- Renewal and expansion support (in collaboration with Lead-to-Order architect)
Configure and administer Salesforce Service Cloud, including:
- Case management, routing rules, and queues
- Entitlement processes and milestone tracking
- Knowledge base and self-service portal (Experience Cloud)
- Omni-Channel routing and SLA escalation management
- Asset and product tracking
- Customer community and support portal configuration
Partner closely with the Lead-to-Order/Order-to-Cash Solution Architect to ensure a seamless handoff from sales motions into post-sale systems and processes
Drive support portal strategy and implementation using Salesforce Experience Cloud, ensuring a seamless self-service experience for customers
Collaborate on licensing and entitlement integrations with upstream CPQ and Order Management systems to ensure accurate post-sale fulfillment
Manage platform-level administration activities including Flow Automations, Approval Rules, and core Service Cloud functionality
Drive sprint planning, backlog grooming, and UAT coordination in partnership with engineering teams
Proactively identify gaps in post-sale processes and propose scalable Salesforce solutions to improve efficiency, data quality, and user experience
Maintain thorough documentation of requirements, process flows, and system configurations
Support knowledge transfer and enablement across internal teams and offshore resources

Candidate Profile

8+ years of overall professional experience, with 3+ years of hands-on Salesforce Service Cloud experience
Strong background in post-sale business processes including case management, entitlements, licensing, and asset management
Proven ability to bridge the gap between business stakeholders and technical engineering teams
Experience in solution design and the ability to translate complex business requirements into scalable Salesforce configurations
Deep hands-on experience with Salesforce Service Cloud including Case Management, Entitlements, Knowledge, Experience Cloud/Portals, and Asset Management
Proficiency in Salesforce platform administration including Flow Automations, Approval Rules, and Service Cloud functionality
AI-forward mindset with a demonstrated ability to creatively leverage AI tools and capabilities to improve workflows, accelerate solution delivery, and drive team adoption of emerging technologies
Excellent communication and stakeholder management skills
Experience working in agile/scrum delivery environments
Bachelor's degree in Computer Science, Business, or equivalent experience

Required Certifications

Salesforce Administrator
Salesforce Service Cloud Consultant

Nice to have

Salesforce Experience Cloud Consultant
Salesforce CPQ Specialist (or experience working alongside CPQ/Lead-to-Order solutions)
Experience with customer success platforms (e.g., Gainsight, Totango)
Exposure to managed packages such as Conga, DocuSign, or similar document generation tools
Experience with depot/logistics or field service management workflows
Familiarity with CI/CD tools such as Copado, Gearset, or similar Salesforce DevOps platforms
Experience supporting high-growth SaaS or data-driven GTM organizations

Solicitud rápida

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engineer consultant empleos en pinto madrid provincia

Solution Architect – Salesforce Service Cloud

FS-CD Consultant

Senior Civil Engineer , Data Centre Design Engineering

SAP Service Consultant (m/f/d)

Junior Pre Sales Engineer

Cloud Infrastructure Network Engineer - Roche Cloud Platform Azure

Enterprise Solutions Consultant II

Finops Engineer - Hosting and Infrastructure

Senior Consultant / Cloud Migration / Azure

Senior Architect, Data Centre Design Engineering

Cost Manager - Data Center

MEP Project/Design Manager - Barcelona/Madrid

Senior Data Insights Consultant

Senior Sales and Consultant

IT System Engineer

Customer Engineer – Iberia & France

Senior Fullstack Engineer (Java/Kotlin + React)

Senior Data Engineer

Advisory Solution Consultant

Senior SAP Consultant - Finance

Quiero recibir la alerta de empleo más reciente de engineer consultant en pinto madrid provincia

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