16 publicaciones de empleo destacadas de process improvement analyst, eu central en 08860 castelldefels barcelona provincia (¡Están contratando!)

Guest Services Internship
Eterniti —Barcelona, Barcelona provincia
- 750 € al mes
- Disponibilidad fin de semana
- Inglés
- Hotel
- Administración y dirección de empresas
- Programa de recomendación
Solicitud rápida
QA SENIOR MANAGER
Almirall —Sant Feliu de Llobregat, Barcelona provincia
- Jornada completa
- Inglés
Medical Information. FSP. Barcelona or Madrid.
サイネオス・ヘルス —Barcelona, Barcelona provincia
10d
SSU CRA II Barcelona. Sponsor dedicated
Syneos - Clinical and Corporate - Prod —Barcelona, Barcelona provincia
- Jornada completa
- Grado
6d
CRA I. Valencia. Sponsor dedicated.
Syneos - Clinical and Corporate - Prod —Barcelona, Barcelona provincia
- Jornada completa
- Grado
7d
Principal Biostatistician - Biomarker (EMEA Remote)
Syneos - Clinical and Corporate - Prod —Barcelona, Barcelona provincia
- Jornada completa
- Teletrabajo
- Doctorado
- Máster
- Python
Sponsor Dedicated Sr. SSU CTA - Hybrid Barcelona
Syneos - Clinical and Corporate - Prod —Barcelona, Barcelona provincia
- Jornada completa
- Investigación
2d
HR Regional Partner - (Fixed Term Contract), Corporate HRP
Amazon Road Transport Spain, S.L.U. - J27 —Barcelona, Barcelona provincia
- Jornada completa
- Español
- Máster
- Habilidades de análisis
Solutions Design Engineer, Worldwide Design and Engineering
Amazon EU SARL (Spain Branch) —Barcelona, Barcelona provincia
- Jornada completa
- Microsoft Excel
- Investigación
- Máster
SSU CRA II Barcelona. Sponsor dedicated
サイネオス・ヘルス —Barcelona, Barcelona provincia
- Grado
6d
Innovation and Design Engineer, Worldwide Design and Engineering
Amazon EU SARL (Spain Branch) —Barcelona, Barcelona provincia
- Jornada completa
- Investigación
- Máster
- Manufactura
Sponsor Dedicated Sr. SSU CTA - Hybrid Barcelona
サイネオス・ヘルス —Barcelona, Barcelona provincia
- Investigación
2d
CRA I/II_ Barcelona_Sponsor dedicated
Syneos - Clinical and Corporate - Prod —Barcelona, Barcelona provincia
- Jornada completa
- Grado
4h
Data Science Director, AI (AskGartner)
Gartner —Barcelona, Barcelona provincia
- Jornada completa
- Azure
- Oracle
- Doctorado
- Seguro dental
- Plan de pensiones
12d
Técnico/a Ingeniero/a de Proyectos de Obras
Capia —Barcelona, Barcelona provincia
- Jornada completa
- Microsoft Office
- Disponible para viajar
Técnico/a de Proyectos de Obras
Capia —Barcelona, Barcelona provincia
- Jornada completa

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Guest Services Internship

Eterniti
Barcelona, Barcelona provincia

Solicitud rápida

Detalles del empleo

Contrato en prácticas
750 € al mes

Beneficios

Programa de recomendación

Cualificaciones

Francés
Upselling
Inglés
Administración y dirección de empresas

Descripción completa del empleo

Eterniti is the leading operator of vacation rentals in iconic holiday destinations, led by a passion for excellence, authentic adventures, and hospitality. With over €2 billion in assets under management, we operate 800+ chalets, villas and apartments under 3 consumer brands: Emerald Stay (our 4* brand), Bo House (our 5* brand) and Verbier Exclusive (our Palace brand). Our guests can discover our properties in more than 25 exceptional destinations across Europe and North America.

At Emerald Stay, our Centralized Operations Team, based in sunny Barcelona, is the engine that keeps everything running smoothly behind the scenes for our guests. We’re looking for a sharp, curious, and proactive intern to join us for a 6-month adventure.

To describe our workplace culture in a nutshell: we’re demanding and caring. As an intern, expect to be challenged, empowered and to grow through this professional experience.

RESPONSIBILITIES

You’ll be part of a small (but mighty!) team of 8, helping deliver top-tier hospitality from our head office. Think of it like running a hotel. Here’s a taste of what you’ll get involved in:

FRONT & BACK OFFICE

Managing communication with guests before, during and after their stay, via phone, chat or email.
Managing our mailbox; your goal is Inbox Zero
Liaising with guests so they complete their online check-in prior to arrival
Handling check-ins and check-outs from our central office and coordinating with our on-the-ground staff
Upselling and cross-selling
Closing and sending the invoice to our guests at the end of their stay; collecting extra money if needed, liaising with them in case of damages
Collecting feedback from guests to keep improving our services

RESERVATIONS

Controlling and managing reservations booked instantly in our Property Management System
Preparing proposals for individuals and groups
Closing and managing direct reservations

CONCIERGE

Arranging some extra services for our guests, such as airport transfers and at-home massages
Coordinate and organize extra services with our partners and on-the-ground staff
Handling the invoices for such extra services

HOUSEKEEPING & MAINTENANCE

Organize and coordinate cleaning with our different providers
Communicate and coordinate maintenance issues with our on-the-ground staff

Depending on the seasonality as well as your bandwidth, skills and interest, you may be involved with other aspects of our operations.

KEY INFORMATION
The application journey has 4 key steps:

Step 1: screening call for selected candidates
Step 2: case study
Step 3: video interview with our Operations Supervisor
Step 4: reference check

We’d love to hear from you if…

You are available for a period of 6 months (Flexible Starting date : from September to December 2026)
You are flexible : work days and work hours may vary, we work in hospitality; our shifts start at 9am at the earliest and finish at 8pm at the latest, and you'll be on shift 2 weekends per month at most
You are currently enrolled in or have just finished your studies in hospitality or business administration/management; we are offering a becario, i.e. an agreement between the university, yourself and Emerald Stay
You speak (and write) English and French fluently.
You have at least 6 months of experience in a working environment, preferably in English
You are eligible to work in the EU and willing to relocate to Barcelona

ABOUT US

At Emerald Stay, we’re not your typical company. We’re a growing team, obsessed with quality and always looking for ways to raise the bar. In May 2026, Eterniti was honored with the Guest Impact Award by Mews, recognizing our commitment to outstanding guest experiences, and we are also proudly Happy at Work certified, reflecting our dedication to employee well-being and workplace culture.The way we work, think, and grow is shaped by a set of values we actually live by:

Make Mistakes - We foster a creative environment where the best ideas win, where it is okay to make mistakes and unacceptable not to learn from them.
Question - We don't accept the status quo and look for ways to leverage technology while empowering people.
Speak Up - We are true people who give honest feedback, who are not afraid to share opinions and who don't talk behind one's back.
Think Big - While staying humble, we aim for the stars and work towards established goals and metrics.
Don’t Compromise - We are obsessed with quality, like a Swiss watchmaker.
Care - We care about our team members, our partners and our clients, and make our passion and our work one and the same.

We are committed to building a diverse and inclusive workplace where everyone feels valued, respected, and empowered to thrive. All qualified applicants will be considered without regard to any characteristic unrelated to their skills and experience.

Oh, we’ve got perks.

Emerald Stay membership:
- All-year-round discount of 10% off on Emerald stays
- Discount of 50% off on Emerald stays during low season, on selected properties
- Discount on services in all our destinations
Paid internship: 750€/month
Quarterly performance bonus linked to personal objectives
You’ll get 6 days of paid vacation during your internship
Birthday off
Flexible work environment : we have a flexible home office policy; you'll work at the office on Tuesdays and Wednesdays, the rest of the time, it's up to you. Feeling like working with another view? We offer 15 days yearly of remote work from wherever you'd like
Well-being program: we will contribute up to 300€ annually to your wellbeing expenses from 1st anniversary
Coaching program for Supervisor level and above from 1st anniversary
Team member referral program
Property referral program
Regular optional team events

Ready to join?

If you're willing to bring your creativity, passion for service, and high-energy vibe to Emerald Stay, we want to hear from you. Apply today and let's start this exciting journey together!

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Solicitud rápida

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process improvement analyst, eu central empleos en 08860 castelldefels barcelona provincia

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If you're willing to bring your creativity, passion for service, and high-energy vibe to Emerald Stay, we want to hear from you. Apply today and let's start this exciting journey together!

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