20 publicaciones de empleo destacadas de supervisor service en l'hospitalet de llobregat, ct (¡Están contratando!)

Guest Experience Agent
Mandarin Oriental —Barcelona, Barcelona provincia
- Jornada completa
- Español
- Inglés
- Máster
16h
Host/Hostess - The Barcelona EDITION
Marriott International, Inc —Barcelona, Barcelona provincia
- Jornada completa
- Sin necesidad de experiencia
- Hotel
- Bachillerato
Site Admin Engineer in Barcelona
Utopia —Barcelona, Barcelona provincia
- Jornada completa
- Inglés
- Grado
Translation Project Coordinator
TransPerfect —Barcelona, Barcelona provincia
- Jornada completa
- Inglés
- Microsoft Office
- Project management
Solicitud rápida
Guest Experience Agent
Mandarin Oriental Hotel Group —Barcelona, Barcelona provincia
- Jornada completa
- Español
- Inglés
- Máster
16h
Customer Care Automation Engineer
Coesia —Santa Perpètua de Mogoda, Barcelona provincia
- Inglés
- Controladores lógicos programables
- Seguro de vida
Solicitud rápida
SUPERVISOR (H/M) MONTAJE INTEGRA BARCELONA
Otis —l'Hospitalet de Llobregat, Barcelona provincia
- Jornada completa
- Experiencia en electricidad
- Gestión de equipo
2d
Host / hostess
Soho House & Co. —Barcelona, Barcelona provincia
- Disponibilidad fin de semana
- Máster
- Abono gimnasio
Solicitud rápida
10d
Associate Director, Process & Documentation, Clinial Data Management
AstraZeneca —Barcelona, Barcelona provincia
- Jornada completa
- Microsoft Excel
- Investigación
- Grado
1d
Jr. Sous Chef - Hotel Arts Barcelona
Marriott International, Inc —Barcelona, Barcelona provincia
- Jornada completa
- Hotel
- Bachillerato
7d
Clinical Research Associate I - Barcelona
Fortrea —Barcelona, Barcelona provincia
- Jornada completa
- Servicio al cliente
- Inglés
- Investigación
1d
Project Manager Barcelona
Vertiv —Barcelona, Barcelona provincia
- Microsoft Powerpoint
- Microsoft Word
- AutoCAD
Cook - Hotel Arts Barcelona
Marriott International, Inc —Barcelona, Barcelona provincia
- Jornada completa
- Hotel
- Bachillerato
13d
F&B Service Expert
Marriott International, Inc —Barcelona, Barcelona provincia
- Jornada completa
- Sin necesidad de experiencia
- Hotel
- Bachillerato
2d
Barista - The Barcelona EDITION
Marriott International, Inc —Barcelona, Barcelona provincia
- Jornada completa
- Sin necesidad de experiencia
- Hotel
- Bachillerato
Chef de Partie - Hotel Arts Barcelona
HOSPITALITY CONNECTION BARCELONA SL —Barcelona, Barcelona provincia
- Jornada completa
- Sin necesidad de experiencia
- Hotel
7d
Camarero/a - Hotel Arts Barcelona
Marriott International, Inc —Barcelona, Barcelona provincia
- Jornada completa
- Hotel
- Bachillerato
Ayudante de Cocina - Hotel Arts Barcelona
Marriott International, Inc —Barcelona, Barcelona provincia
- Jornada completa
- Hotel
- Bachillerato
- Cocina
8d
Assistant Night Manager - Hotel Arts Barcelona
Marriott International, Inc —Barcelona, Barcelona provincia
- Jornada completa
- Oficina
- Hotel
- Bachillerato
6d
Bartender - Hotel Arts Barcelona
Marriott International, Inc —Barcelona, Barcelona provincia
- Jornada completa
- Hotel
- Bachillerato

Quiero recibir la alerta de empleo más reciente de supervisor service en l'hospitalet de llobregat, ct

Al iniciar sesión en tu cuenta, aceptas las Condiciones del servicio de SimplyHired, nuestra Política sobre cookies y nuestra Política de privacidad.

Explorar empleos en más ubicaciones

supervisor service jobs near l'hospitalet de llobregat, ct

Empleos de Sous Chef en Barcelona, Barcelona Provincia

Empleos de Project Coordinator en Barcelona, Barcelona Provincia

Empleos de Project Manager en Barcelona, Barcelona Provincia

Empleos de Editor en Barcelona, Barcelona Provincia

Empleos de Guest Service Agent en Barcelona, Barcelona Provincia

Empleos de Bartender en Barcelona, Barcelona Provincia

Empleos de Software Test Engineer en Paterna, Valencia Provincia

Empleos de Software Engineer en Barcelona, Barcelona Provincia

Empleos de Automation Engineer en Barcelona, Barcelona Provincia

Empleos de Embedded Software Engineer en Barcelona, Barcelona Provincia

Empleos de Automation Engineer en Barcelona Provincia

Empleos de Automation Engineer en Madrid, Madrid Provincia

Empleos de Sous Chef en Guadarrama, Madrid Provincia

Empleos de Chef en Raimat, Lleida Provincia

Empleos de Sous Chef en Madrid, Madrid Provincia

Empleos de Sous Chef en 28250 Las Minas (galapagar), Madrid Provincia

Empleos de Private Chef en Madrid, Madrid Provincia

Empleos de Clinical Research Associate en Madrid, Madrid Provincia

Empleos de Clinical Research Associate en Barcelona Provincia

Empleos de Ai Research Scientist en Barcelona Provincia

Guest Experience Agent

Mandarin Oriental -
Barcelona, Barcelona provincia

Solicitar ahora

Detalles del empleo

Contrato indefinido | Jornada completa
Hace 16 horas

Beneficios

Aparcamiento de bicicletas

Cualificaciones

Español
Inglés
Máster
Responsabiliad en gestiones de oficina

Descripción completa del empleo

Guest Experience Agent

JR-07229

Rooms

Full time

Permanent
Mandarin Oriental, Barcelona

Add to favourites

View favourites

Mandarin Oriental, Barcelona is looking for a Guest Experience Agent to join our Rooms Division team.

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.

Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

Mandarin Oriental, Barcelona is an exclusive 5-star hotel located on Barcelona's Paseo de Gracia, also home to several historic modernist works and architectural gems by Gaudí.

The hotel belongs to the Mandarin Oriental Hotel Group which is an international hotel management group with more than 38 luxury hotels, resorts and residences with a worldwide presence in Asia, Europe and the Americas.

About the job

Based at Mandarin Oriental, Barcelona, within the Rooms Division Department, the Guest Experience Agent is responsible for delivering personalized and memorable guest experiences throughout the guest journey, ensuring the highest standards of luxury hospitality and service excellence. The Guest Experience Agent reports to the Guest Experience Supervisor / Front Office Manager.

As Guest Experience Agent, you will be responsible for the following duties:

Communicate guest preferences, requests, VIP amenities and special requirements to all relevant departments to ensure seamless service delivery.
Attend daily Operations Meetings and follow up on guest-related matters and service opportunities.
Ensure that Mandarin Oriental Legendary Quality Experiences, policies and procedures are understood and consistently followed.
Anticipate and identify individual guest preferences, tailoring services to create personalized experiences.
Review arrival, in-house and departure reports to anticipate guest needs and ensure smooth operations.
Establish personal contact with guests throughout their stay, both in the lobby and Food & Beverage outlets.
Escort guests to their rooms and provide a detailed orientation of room features and hotel facilities.
Respond to guest requests promptly, proactively and professionally, ensuring complete satisfaction.
Maintain an active presence in the lobby, engaging with guests and providing assistance whenever required.
Participate in hotel site inspections and familiarization trips as requested.
Support Concierge operations whenever necessary.
Handle guest feedback, concerns and service recovery situations with empathy and professionalism.
Perform any other reasonable duties as assigned by management.

As Guest Experience Agent, we expect from you:

Strong interpersonal, communication and guest engagement skills.
Exceptional attention to detail and passion for luxury hospitality.
Excellent problem-solving abilities and service recovery skills.
Highly responsible, reliable and proactive attitude.
Ability to work under pressure in a fast-paced environment.
Excellent organizational and multitasking skills.
Ability to work cohesively within a multicultural team environment.
Strong focus on guest satisfaction while remaining calm, professional and courteous.
Previous experience in Front Office, Guest Relations or Luxury Hospitality is preferred.
Excellent knowledge of hotel operations and guest service standards.
Fluency in English and Spanish is required; additional languages are an asset.
Computer literacy and familiarity with hotel property management systems.

Our commitment to you

Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
MOstay. As a member of the #MOfamily, you can stay with us wherever you go in the world through our complimentary stays and special staff rates programme.
Health & Colleague Wellness. A variety of health benefits and wellness programmes are offered to all our colleagues globally.

Benefits

We have a Canteen with a different menu every week, so you can eat during your work shift.
We have a learning platform where you can be trained in the courses you are interested in.
Our laundry team will provide you with a clean and ironed uniform whenever you need it.
Our working environment at the hotel is young, fun and multicultural.
Complimentary stays and special staff rates.
You can have a tea or coffee whenever you want in our Coffee Corner.
Be part of a company with worldwide recognition.
Join a team with a passion for service and luxury.
Electric scooter parking and bicycle parking facilities available.
Staff parties and team-building activities throughout the year.
Opportunities for growth and career development within Mandarin Oriental Hotel Group.
Free weekly physiotherapy sessions.
Enjoy your birthday off to celebrate however you wish.

Mandarin Oriental is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all colleagues.

We’re Fans. Are you?

Solicitar ahora

Refina tu búsqueda

supervisor service empleos en l'hospitalet de llobregat, ct

Guest Experience Agent

Host/Hostess - The Barcelona EDITION

Site Admin Engineer in Barcelona

Translation Project Coordinator

Guest Experience Agent

Customer Care Automation Engineer

SUPERVISOR (H/M) MONTAJE INTEGRA BARCELONA

Host / hostess

Associate Director, Process & Documentation, Clinial Data Management

Jr. Sous Chef - Hotel Arts Barcelona

Clinical Research Associate I - Barcelona

Project Manager Barcelona

Cook - Hotel Arts Barcelona

F&B Service Expert

Barista - The Barcelona EDITION

Chef de Partie - Hotel Arts Barcelona

Camarero/a - Hotel Arts Barcelona

Ayudante de Cocina - Hotel Arts Barcelona

Assistant Night Manager - Hotel Arts Barcelona

Bartender - Hotel Arts Barcelona

Quiero recibir la alerta de empleo más reciente de supervisor service en l'hospitalet de llobregat, ct

Related Searches

Explorar empleos en más ubicaciones

Guest Experience Agent

About the job

As Guest Experience Agent, you will be responsible for the following duties:

As Guest Experience Agent, we expect from you:

Our commitment to you

Benefits

We’re Fans. Are you?

Herramientas para candidatos

Herramientas para empresas

Buscar

Mantener la conexión