Born and based in Barcelona, Nacar is an award-winning Strategic Design Agency, impassioned by our agile and international team composed of over 130 creative professionals (design strategists, researchers, product and UX / UI designers, engineers, and overall creatives).
We work with all-size clients from across multiple industries, collaborating in innovation and establishing solutions and product strategies that apply to Industrial, Digital, Brand and Service Design.
We also contribute to their digitalization, by conceptualizing and prototyping new, human-centered products and services around technological capabilities.
With a hybrid-work model and flexible working hours, we are powered by a culture of communication, collaboration, proactivity and positivity, always aiming to humanize technology experiences and to transform into the phygital future.
Our offices, an urban oasis, are located in the beautiful Palo Alto, an old factory in Poblenou, restored and converted into studios for designers and artists.
Nacar was made to be a place where people can grow and impact the world, and we’re in continuous growth to always provide our best.
Our team is connected by common challenges, eager to discover, envision and materialize new opportunities. Is this something you feel identified with?
We’re currently looking for an Swiss Local Merchandiser to join one of our international e-commerce clients. You will play a key role in shaping the online shopping experience, ensuring that the right content reaches the right customer at the right time — always with a strong sales and performance focus.
You will:
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Ensure the e-commerce platform consistently delivers the right content to the right customer at the right time, aligned with brand guidelines and commercial priorities.
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Manage and execute quarterly promotional and content roadmaps in collaboration with product, marketing and business stakeholders.
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Coordinate and implement online campaigns end-to-end, transforming briefs into fully executed initiatives with a 360° view — from planning to launch and performance tracking.
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Run regular quality checks across key store touchpoints (homepage, landing pages, category pages, product detail pages, microsites and promotional areas) to ensure high standards and optimal performance.
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Act as a bridge between business owners and implementation teams, ensuring alignment with agreed SLAs, processes and timelines.
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Serve as a front-end content gatekeeper, ensuring accuracy, consistency and timing of all online content.
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Brief, coordinate and collaborate with internal teams and contributors involved in content, campaigns and promotions.
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Support the creation and optimization of customer communications such as newsletters and key digital touchpoints.
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Optimize on-site search merchandising through custom promotions, synonyms and auto-completion strategies.
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Use data and KPIs to guide decision-making, identifying opportunities to improve conversion rates, traffic and overall online performance.
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Test new functionalities and tools introduced to the e-commerce platform, providing structured feedback based on user experience and results.
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Localize and/or adapt content from English into the local language (German/French) when required.
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Experience in e-commerce, online content management or digital merchandising environments.
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Excellent written and spoken English and German (other languages are a plus)
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Strong commercial mindset with a clear focus on performance, conversion and sales impact.
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Excellent organizational skills, with the ability to manage multiple projects and priorities in a fast-paced environment.
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High attention to detail and a strong eye for content quality and visual consistency.
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Analytical mindset, with the ability to interpret data, reports and KPIs to inform decisions and improvements.
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Proactive, hands-on attitude with a “make it happen” mentality.
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Ability to work independently while collaborating effectively with cross-functional teams.
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Strong communication skills, both written and verbal.
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Comfort working with tight deadlines and changing priorities.
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Team-oriented mindset, with the ability to coordinate, guide and align multiple stakeholders.
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E-commerce & analytics: Google Analytics (or similar analytics tools), A/B testing and optimization platforms.
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Content & coordination: Excel, PowerPoint, content management systems.
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Collaboration: Notion, Confluence or similar documentation and collaboration tools.
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Nice to have: SEO / SEM knowledge, search merchandising tools, experimentation platforms, and experience with large-scale e-commerce environments.
We also offer:
Permanent contract.
Competitive salary – with an yearly job performance appraisal.
Hybrid working model – you can either work from home or enjoy our beautiful studio (with free coffee and a great garden!).
Join a dynamic +15 nationalities community and enjoy our team-building activities.
Keep challenging yourself with our Nacar Academy training program, aligned with the creation of personalized career paths.
✨ 26 paid vacation days.
Monthly allowance for internet costs and a budget for working-from-home materials.
Health Insurance.
Flexible working hours.
Free tickets for the Palo Alto Market
