Global Operations
Logistic Operations (Italian Speaker) Project Intern, (TikTok Shop - Logistics EU) - 2026 Start (BS/MS)
Location
:
Madrid
Employment Type
:
Intern
Job Code
:
A248708
Responsibilities
About the Team
The e-commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated. We're currently seeking a Logistics intern to join our logistics operations team.
About the Role
We are seeking a highly motivated Logistics Commercial Intern to support our team. This internship offers a unique opportunity to contribute to ongoing commercial projects, supplier management initiatives, and new project launches across Europe. The ideal candidate brings a combination of analytical thinking, attention to detail, self-motivation, and a strong interest in logistics, supplier management, procurement, and e-commerce operations.
As a project intern, you will have the opportunity to engage in impactful short-term projects that provide you with a glimpse of professional real-world experience. You will gain practical skills through on-the-job learning in a fast-paced work environment and develop a deeper understanding of your career interests.
Applications will be reviewed on a rolling basis - we encourage you to apply early.
Successful candidates must be able to commit to at least 3 months long internship period.
Key Responsibilities:
- Analyze carrier operations performance (collection and delivery performance ) and other logistics metrics highlighting key gaps versus targets
- Support with carrier WBR deep dives and to help on solving operational issues between couriers and merchants
- Prepare ah-doc reports on metrics, etc.,
- Propose new initiatives using AI tools to optimise logistics day to day operations
Qualifications
Minimum Qualifications:
- Currently pursuing a degree at university, available to attend the internship for a minimum of 12+ weeks on a full-time basis;
- Strong organisational skills with the ability to manage multiple tasks and priorities independently, with strong communication skills;
- Proficient in Microsoft Office / Google Workspace; familiarity with Excel (pivot tables, lookups), Data analysis and ability to report idea's in a clear manner.
- High Oral fluency in Italian and English to support communication with Stakeholders, vendors, and 3PLs in both Italian and English Market.
Preferred Qualifications:
- Prior internship or academic project experience Data Engineering and Artificial Intelligence, Computer Science, Analytics, Mathematics, or a related field
- Ideally familiar with case management tools (e.g., Pearl, Jira, ServiceNow) and GTM (go-to-market)/project frameworks (e.g., RACI, critical path tracking);
- Strong analytical mindset with exposure to data visualisation or reporting tools (Excel, Tableau, Power BI, etc.).
- Detail-oriented, self-driven, and a collaborative team player.
- Excellent communication skills
Job Information
About TikTok
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
Why Join Us
Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
Diversity & Inclusion
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
