20 publicaciones de empleo destacadas de customer service representative en madrid, md (¡Están contratando!)

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- Disponibilidad fin de semana
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- Inglés
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MSX International —Madrid, Madrid provincia
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ByteDance —Madrid, Madrid provincia
- Ventas
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Sales Development Representative - Portuguese speaking (Madrid)
Formalize —Madrid, Madrid provincia
- Español
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Customer Service Representative (French AND Dutch)
MSX International —Madrid, Madrid provincia
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- Jornada completa
- Servicio al cliente
- Inglés
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INNOCV Solutions S.L.U. —Madrid, Madrid provincia
- Trabajo híbrido
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Mid-Market Account Executive (Romanian Market)
Revolut —Madrid, Madrid provincia
- Jornada completa
- Teletrabajo
- Ventas
- Salesforce
- Inglés
Site Lead, IT Field Technician - Adolfo Suárez Madrid–Barajas Airport
Collins Aerospace —Madrid, Madrid provincia
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- Microsoft Powerpoint
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Airbus Defence and Space SAU —Getafe, Madrid provincia
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Collins Aerospace —Madrid, Madrid provincia
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Manager of Financial Crime Compliance (FCC) Advisory ED
SCH Banco Santander, S.A. —Boadilla del Monte, Madrid provincia
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EMEA Strategy Consultant - Wolters Kluwer Health
Wolters Kluwer —Salamanca-Madrid, Madrid provincia
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Revolut —Madrid, Madrid provincia
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- Teletrabajo
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Planet —Madrid, Madrid provincia
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CHEP —Madrid, Madrid provincia
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Solera —Madrid, Madrid provincia
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Digital Sales Representative BeNeLux
SailPoint —Madrid, Madrid provincia
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Quiero recibir la alerta de empleo más reciente de customer service representative en madrid, md

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English-Spanish Bilingual Tier 2 Technical Support Representative

Fuku -
Madrid, Madrid provincia

Solicitud rápida

Detalles del empleo

Jornada completa

Cualificaciones

CRM software
Español
Centro de llamadas
Inglés
SaaS
Help desk

Descripción completa del empleo

Job Title:
English-Spanish Bilingual Tier 2 Technical Support Representative

Company:
Callnovo

Location:
Remote / Freelancer Contract
This posting is city-anchored for job board distribution, but candidates may work remotely if they are legally able to provide freelance services from their location.

Employment Type:
Freelancer Contract

Working Hours:

3:00 PM – 12:00 AM Central European Time
5 days per week
Weekend rotation may be required

Market Served:
English and Spanish-speaking customers

Industry:
Customer Support / Technical Support / Call Center Services

Job Overview:
Callnovo is seeking an English-Spanish Bilingual Tier 2 Technical Support Representative to deliver customer service and technical issue resolution for an international client. This position is ideal for candidates with strong spoken and written English and Spanish skills, solid troubleshooting abilities, and experience handling customer escalations.

Key Responsibilities:

Provide Tier 2 customer and technical support in both English and Spanish.
Troubleshoot product, account, and service issues, guiding customers to resolution.
Accurately escalate complex cases with clear notes and supporting details.
Maintain professional communication across email, phone, chat, or ticketing channels.
Follow client workflows, quality standards, and data privacy requirements.

Requirements:

Proficiency in both English and Spanish; must be comfortable supporting customers professionally in both languages.
Prior experience in customer support, call center, help desk, or technical support.
Ability to work 3:00 PM – 12:00 AM Central European Time, 5 days per week, including possible weekend rotation.
Reliable internet connection, quiet work environment, and ability to work independently as a freelancer.
Strong problem-solving skills, attention to detail, and clear written communication.

Preferred Qualifications:

Experience in Tier 2 support, SaaS support, telecom, e-commerce, or consumer technology support.
Familiarity with CRM, ticketing systems, remote troubleshooting, and escalation workflows.

How to Apply:
Please submit your resume through this posting. Qualified candidates may be invited to complete registration through Callnovo's application page: https://assess.herodash.ai/jobs/147. No separate assessment is required at this stage.

Solicitud rápida

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Quiero recibir la alerta de empleo más reciente de customer service representative en madrid, md

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