20 publicaciones de empleo destacadas de ai automation / integration engineer en boadilla del monte, md (¡Están contratando!)

Solutions Architect – Contact Center (Cloud & AI)
Johnson Controls —Las Rozas de Madrid, Madrid provincia
- Jornada completa
- Informática
- Grado
- APIs
Solutions Architecture Engineer - Media Systems
International Olympic Committee (IOC) —Madrid, Madrid provincia
- Jornada completa
- DevOps
- Inglés
- Java
- Vacaciones pagadas
- Teletrabajo opcional
Staff Software Engineer — DevPlatform
Duetto Research —Madrid, Madrid provincia
- Teletrabajo
- Java
- Máster
- Hotel
Solicitud rápida
12d
Senior EmbeddedSoftware Engineer
TechBiz Global GmbH —Madrid, Madrid provincia
- Jornada completa
- Informática
- Máster
- C++
Solicitud rápida
Trainee Software Development
Arup —Madrid, Madrid provincia
- Trabajo híbrido
- Español
- Informática
- Inglés
Camunda Specialist
Accenture —Madrid, Madrid provincia
- Jornada completa
- Trabajo híbrido
- Azure
- Inglés
- Java
Senior Product Software Engineer
Wolters Kluwer —Salamanca-Madrid, Madrid provincia
- Jornada completa
- Trabajo híbrido
- Azure
- DevOps
- SQL
Systems Engineer/DevOps Eng, ESC Managed Operations
Amazon Spain Services, S.L.U. —Madrid, Madrid provincia
- Jornada completa
- DevOps
- Inglés
- AWS
Director, Solution Engineering
Salesforce —Madrid, Madrid provincia
- Jornada completa
- Informática
- Ventas
- Sistemas ERP
Head of Platform Engineering
dLocal —Madrid, Madrid provincia
- Jornada completa
- Trabajo híbrido
- Inglés
- Servicios financieros
- Inteligencia artificial
Solicitud rápida
Electrical Project Manager
Schneider Electric —Madrid, Madrid provincia
- Jornada completa
- Trabajo híbrido
- Inglés
- Hotel
- Project management
- Días de asuntos propios
- Teletrabajo opcional
Manager of Global Cyber Defense
Celonis —Madrid, Madrid provincia
- Jornada completa
- Trabajo híbrido
- Azure
- Informática
- Inglés
- Vacaciones pagadas
Strategic Account Executive - Global
BLP Digital AG —Madrid, Madrid provincia
- Jornada completa
- Trabajo híbrido
- Ventas
- Sistemas ERP
- Inglés
Backend Java Developer
TMC —Madrid, Madrid provincia
- Azure
- Java
- AWS
Head of Product - Payouts
dLocal —Madrid, Madrid provincia
- Jornada completa
- Trabajo híbrido
- Inglés
- Liderazgo
Solicitud rápida
12d
Senior Strategic Account Executive - Global
BLP Digital AG —Madrid, Madrid provincia
- Jornada completa
- Trabajo híbrido
- Ventas
- Sistemas ERP
- Inglés
Project Manager
Kyndryl —Madrid, Madrid provincia
- Jornada completa
- Microsoft Excel
- Azure
- PMP
Senior Software Engineer with .NET and Vue.js
Frontiers Media —Madrid, Madrid provincia
- Jornada completa
- Trabajo híbrido
- Azure
- DevOps
- Grado
- Plan de pensiones
Solicitud rápida
Senior Full-Stack Engineer (.net, Vue.js)
Frontiers Media —Madrid, Madrid provincia
- Jornada completa
- Trabajo híbrido
- Azure
- DevOps
- Investigación
- Seguro de vida
- Plan de pensiones
Solicitud rápida
Data Engineering Manager
Wunderman Thompson MAP —Madrid, Madrid provincia
- CRM software
- Azure
- Salesforce

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Solutions Architect – Contact Center (Cloud & AI)

Johnson Controls -
Las Rozas de Madrid, Madrid provincia

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Detalles del empleo

Jornada completa

Cualificaciones

Informática
IVR
Grado
APIs
Cloud
Inteligencia artificial

Descripción completa del empleo

What you will do

We’re looking for a Solutions Architect to shape and evolve our global cloud contact center ecosystem.

You’ll play a key role in designing scalable, resilient, and future-ready solutions across voice, digital, and AI-driven channels. This is a highly collaborative role where you’ll work closely with business leaders, engineers, and vendors to improve customer experience and operational performance.

How you will do it

Architecture & Strategy

Design and own end-to-end architecture for our cloud contact center platform (CCaaS).
Ensure solutions are scalable, secure, and aligned with business goals.
Lead architecture reviews and guide technical decision-making.

Collaboration & Delivery

Translate business needs into practical, scalable solutions.
Partner with engineering, infrastructure, and vendors to deliver outcomes.
Support implementation planning and continuous improvements.

Innovation & Transformation

Evaluate new technologies (AI, automation, analytics, digital channels).
Identify opportunities to enhance customer and agent experience.
Contribute to the long-term roadmap and modernization strategy.

Advisory & Leadership

Act as a trusted advisor to stakeholders.
Proactively identify risks and recommend solutions.
Influence the future direction of the contact center ecosystem.

What we look for

Required

Proven track of experience in contact center solution architecture, platform design, and supporting enterprise contact center environments in multiple regions.
Hands-on experience with cloud contact center platforms (e.g. NICE – our current platform, Amazon Connect, Genesys Cloud).
Strong understanding of IVR (interactive voice response), ACD (automatic call distribution), VoIP, Omnichannel routing, and unified communications.
Experience with APIs, SIP, and integrations.
Familiarity with reporting, analytics, and workforce management tools.

Preferred

Bachelor’s degree in computer science, Information Technology, Engineering, or a related field.
Overview of cloud telephony services.
Exposure to AI, automation, or digital engagement platforms.

About Us

Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education.

For more than 140 years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turn goals into real-world results and help move society forward.

#LI-BB1

#LI-Hybrid

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ai automation / integration engineer empleos en boadilla del monte, md

Solutions Architect – Contact Center (Cloud & AI)

Solutions Architecture Engineer - Media Systems

Staff Software Engineer — DevPlatform

Senior EmbeddedSoftware Engineer

Trainee Software Development

Camunda Specialist

Senior Product Software Engineer

Systems Engineer/DevOps Eng, ESC Managed Operations

Director, Solution Engineering

Head of Platform Engineering

Electrical Project Manager

Manager of Global Cyber Defense

Strategic Account Executive - Global

Backend Java Developer

Head of Product - Payouts

Senior Strategic Account Executive - Global

Project Manager

Senior Software Engineer with .NET and Vue.js

Senior Full-Stack Engineer (.net, Vue.js)

Data Engineering Manager

Quiero recibir la alerta de empleo más reciente de ai automation / integration engineer en boadilla del monte, md

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