20 publicaciones de empleo destacadas de digital analytics engineer en centro madrid, md (¡Están contratando!)

Solutions Architect – Contact Center (Cloud & AI)
Johnson Controls —Las Rozas de Madrid, Madrid provincia
- Jornada completa
- Informática
- Grado
- APIs
Data Engineer AWS
SDG Group —Madrid, Madrid provincia
- Teletrabajo
- Informática
- Bases de datos
- SQL
- Oportunidades de crecimiento y desarrollo profesional
Solicitud rápida
Director, Solution Engineering
Salesforce —Madrid, Madrid provincia
- Jornada completa
- Informática
- Ventas
- Sistemas ERP
Data Engineer Expert
BIP - Business Integration Partners —Madrid, Madrid provincia
- Jornada completa
- Trabajo híbrido
- Español
- Azure
- DevOps
AI Agent Engineer
Nexthink —Madrid, Madrid provincia
- Horas extra
- Trabajo híbrido
- Español
- Inglés
- Oficina
- Vacaciones pagadas
Solicitud rápida
Senior Solutions Engineer
AXON-Networks —Madrid, Madrid provincia
- Español
- Informática
- DevOps
- Parking gratuito
Solicitud rápida
Platform Software Engineer
Nexthink —Madrid, Madrid provincia
- Jornada completa
- Trabajo híbrido
- Español
- DevOps
- Inglés
- Vacaciones pagadas
Solicitud rápida
Senior Software Engineer C++ (Endpoint Agent, OS internals)
Nexthink —Madrid, Madrid provincia
- Jornada completa
- Trabajo híbrido
- Inglés
- Oficina
- Sistema operativo Windows
- Vacaciones pagadas
- Seguro oftalmológico
Solicitud rápida
11d
Content Engineer (d/f/m)
Taxfix —Madrid, Madrid provincia
- Horas extra
- Español
- Inglés
- Oficina
Solicitud rápida
Solutions Engineer
Enghouse —Madrid, Madrid provincia
- Jornada completa
- Teletrabajo
- Microsoft Powerpoint
- Microsoft Word
- Español
Solicitud rápida
13d
Trainee Software Development
Arup —Madrid, Madrid provincia
- Trabajo híbrido
- Español
- Informática
- Inglés
14d
Strategic Value & Process Optimisation Consultant - Supply Chain
Celonis —Madrid, Madrid provincia
- Jornada completa
- Trabajo híbrido
- Español
- Oracle
- Informática
- Vacaciones pagadas
AI Engineer
Sabio Group —Madrid, Madrid provincia
- Jornada completa
- Trabajo híbrido
- Español
- Azure
- Inglés
- Seguro de vida
- Plan de pensiones
Solicitud rápida
Senior Site Reliability Engineer
Nexthink —Madrid, Madrid provincia
- Jornada completa
- Trabajo híbrido
- Azure
- Informática
- Inglés
- Vacaciones pagadas
- Seguro oftalmológico
Solicitud rápida
Digital Advisory Trainee
Arup —Madrid, Madrid provincia
- Trabajo híbrido
- Español
- Informática
- Inglés
Principal Data Architect (Product Intelligence)
Nexthink —Madrid, Madrid provincia
- Jornada completa
- Trabajo híbrido
- Español
- Informática
- DevOps
- Vacaciones pagadas
Solicitud rápida
DevOps Engineer (Madrid - Hybrid)
AXON-Networks —Madrid, Madrid provincia
- De guardia
- Azure
- Informática
- DevOps
- Parking gratuito
Solicitud rápida
Content Automation Engineer (d/f/m)
Taxfix —Madrid, Madrid provincia
- Horas extra
- Español
- Inglés
- Oficina
Solicitud rápida
Head of Data and AI
Abion —Madrid, Madrid provincia
- Trabajo híbrido
- Azure
- Inglés
- Oficina
Procurement Solutions Manager (AI Agents & Workflow Automation)
Roche —Madrid, Madrid provincia
- Jornada completa
- Informática
- Inglés
- Máster
6d

Quiero recibir la alerta de empleo más reciente de digital analytics engineer en centro madrid, md

Al iniciar sesión en tu cuenta, aceptas las Condiciones del servicio de SimplyHired, nuestra Política sobre cookies y nuestra Política de privacidad.

Solutions Architect – Contact Center (Cloud & AI)

Johnson Controls -
Las Rozas de Madrid, Madrid provincia

Solicitar ahora

Detalles del empleo

Jornada completa

Cualificaciones

Informática
IVR
Grado
APIs
Cloud
Inteligencia artificial

Descripción completa del empleo

What you will do

We’re looking for a Solutions Architect to shape and evolve our global cloud contact center ecosystem.

You’ll play a key role in designing scalable, resilient, and future-ready solutions across voice, digital, and AI-driven channels. This is a highly collaborative role where you’ll work closely with business leaders, engineers, and vendors to improve customer experience and operational performance.

How you will do it

Architecture & Strategy

Design and own end-to-end architecture for our cloud contact center platform (CCaaS).
Ensure solutions are scalable, secure, and aligned with business goals.
Lead architecture reviews and guide technical decision-making.

Collaboration & Delivery

Translate business needs into practical, scalable solutions.
Partner with engineering, infrastructure, and vendors to deliver outcomes.
Support implementation planning and continuous improvements.

Innovation & Transformation

Evaluate new technologies (AI, automation, analytics, digital channels).
Identify opportunities to enhance customer and agent experience.
Contribute to the long-term roadmap and modernization strategy.

Advisory & Leadership

Act as a trusted advisor to stakeholders.
Proactively identify risks and recommend solutions.
Influence the future direction of the contact center ecosystem.

What we look for

Required

Proven track of experience in contact center solution architecture, platform design, and supporting enterprise contact center environments in multiple regions.
Hands-on experience with cloud contact center platforms (e.g. NICE – our current platform, Amazon Connect, Genesys Cloud).
Strong understanding of IVR (interactive voice response), ACD (automatic call distribution), VoIP, Omnichannel routing, and unified communications.
Experience with APIs, SIP, and integrations.
Familiarity with reporting, analytics, and workforce management tools.

Preferred

Bachelor’s degree in computer science, Information Technology, Engineering, or a related field.
Overview of cloud telephony services.
Exposure to AI, automation, or digital engagement platforms.

About Us

Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education.

For more than 140 years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turn goals into real-world results and help move society forward.

#LI-BB1

#LI-Hybrid

Solicitar ahora

Refina tu búsqueda

digital analytics engineer empleos en centro madrid, md

Solutions Architect – Contact Center (Cloud & AI)

Data Engineer AWS

Director, Solution Engineering

Data Engineer Expert

AI Agent Engineer

Senior Solutions Engineer

Platform Software Engineer

Senior Software Engineer C++ (Endpoint Agent, OS internals)

Content Engineer (d/f/m)

Solutions Engineer

Trainee Software Development

Strategic Value & Process Optimisation Consultant - Supply Chain

AI Engineer

Senior Site Reliability Engineer

Digital Advisory Trainee

Principal Data Architect (Product Intelligence)

DevOps Engineer (Madrid - Hybrid)

Content Automation Engineer (d/f/m)

Head of Data and AI

Procurement Solutions Manager (AI Agents & Workflow Automation)

Quiero recibir la alerta de empleo más reciente de digital analytics engineer en centro madrid, md

Related Searches

Herramientas para candidatos

Herramientas para empresas

Buscar

Mantener la conexión