20 publicaciones de empleo destacadas de customer service representative en 28050 madrid madrid provincia (¡Están contratando!)

Customer Service Representative - IOH Contact Center
The Cigna Group —Madrid, Madrid provincia
- Turno de 12 horas
- Servicio al cliente
- Inglés
- Seguro dental
7d
Sales Representative
Claimster Ltd —Madrid, Madrid provincia
- Hasta 5.000 € al mes
- Jornada completa
- Inglés
Solicitud rápida
20h
PSO Claims Representative
The Cigna Group —Madrid, Madrid provincia
- Jornada completa
- Español
- Inglés
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SAS —Madrid, Madrid provincia
- CRM software
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Exclusive Networks —Madrid, Madrid provincia
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- Trabajo híbrido
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IE University —Madrid, Madrid provincia
- Jornada completa
- Español
- Inglés
- Microsoft Office
National Sales Engineer - Environmental Solutions
Atlas Copco Group —Madrid, Madrid provincia
- Teletrabajo
- Ventas
- Teletrabajo opcional
Product Security Officer
AXA —Madrid, Madrid provincia
- Inglés
- Máster
- Project management
Mid-Market Account Executive (Romanian Market)
Revolut —Madrid, Madrid provincia
- Jornada completa
- Teletrabajo
- Ventas
- Salesforce
- Inglés
Sr. Clinical Project Manager (Europe)
Allucent —Madrid, Madrid provincia
- Trabajo híbrido
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Programa de recomendación
Solicitud rápida
Senior Quality Assurance Engineer
osapiens —Madrid, Madrid provincia
- Trabajo híbrido
- Azure
- DevOps
- Inglés
Solicitud rápida
Mid-Market Account Executive (Baltics Market)
Revolut —Madrid, Madrid provincia
- Jornada completa
- Teletrabajo
- Ventas
- Salesforce
- Inglés
Manager of Financial Crime Compliance (FCC) Advisory ED
SCH Banco Santander, S.A. —Boadilla del Monte, Madrid provincia
- Jornada completa
- Español
- Oracle
- Inglés
- Abono gimnasio
- Seguro de vida
Delivery Service Manager - TechOps Cell & Gene Therapy
Roche —Madrid, Madrid provincia
- Jornada completa
- Informática
- Inglés
- Grado
Senior Decentralized Clinical Trial Study Lead
IQVIA —Madrid, Madrid provincia
- Jornada completa
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Teletrabajo opcional
10d
Environmental Health & Safety Specialist
Vertiv —Madrid, Madrid provincia
- Español
- Microsoft Excel
- Inglés
Environmental Health & Safety Specialist (II)
Vertiv —Madrid, Madrid provincia
- Español
- Microsoft Excel
- Inglés
Senior Associate Inside Sales Account Representative (Dutch Speaker)
SAS —Madrid, Madrid provincia
- CRM software
- Informática
- Ventas
Systems Engineer Quality Responsible A400M program
Airbus Defence and Space SAU —Getafe, Madrid provincia
- Jornada completa
- Trabajo híbrido
- Español
- Inglés
- Máster
14h
Technical Support Specialist
Geotab —Madrid, Madrid provincia
- Disponibilidad fin de semana
- Trabajo híbrido
- Google Suite
- Microsoft Excel
- Informática
Solicitud rápida
10d

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Customer Service Representative - IOH Contact Center

The Cigna Group -
Madrid, Madrid provincia

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Detalles del empleo

Jornada completa
Hace 7 días

Beneficios

Seguro dental

Cualificaciones

Francés
Servicio al cliente
Inglés
Italiano
Neerlandés

Descripción completa del empleo

Do you have a passion for helping others and ensuring customers have the best experience possible? We have fantastic opportunities to join as multi lingual customer service reps where you have the opportunity to support customers from across the globe.
We are a diverse team and even if you don’t have any customer service experience we are keen to hear from you if you have the desire to go the extra mile for our customers.

What are your main responsibilities?
In this role, you’ll be able to impact the lives of the people reaching out to us. With your strong knowledge of our products and services, and your active listening skills, you assist them with any of their queries around their medical plan. Your human touch, listening skills and empathy give the help and reassurance to the customer.

KEY AREAS:

Communication management in day to day queries of our clients and insurers through different channels but mainly telephone and e-mail.
Coordinate and ensure follow-ups of the assigned contracts.
Handling medical issues, in collaboration with our medical consultants
Think about and contribute to using the most efficient communication channels (phone, e-mail, letter)
When needed, put your language skills at work to translate different documents.
The work planning will be your guide to ensure priorities are correctly dealt with and we keep our service performance on track.
Able to handle complaints and analyze them, identifying root causes that might lead to the improvement of customer satisfaction.
Assist the Client Manager in several tasks (e.g. preparation of presentations, preparation of analyses, statistics)
Contribute to maintaining a co-operative and friendly working environment.
Your critical eye easily spots possible improvements, and you share them with your manager.

What skills do you need?

Advance or bilingual knowledge of English is a must (C1/C2)
Advance knowledge of one or more of these languages: Dutch, German, Italian or French (C1 Level - Priority on the first two listed languages).

What you’ll bring:

Customer focused with ability to identify and solve problems.
Customer centric mind-set.
Exceptional interpersonal skills with good verbal and written communication.
Ability to organise, prioritise and manage workload to meet individual and team targets.
Ability to quickly identify customer needs and exercise judgment in a professional and confident manner.
Must possess excellent attention to detail, with a high level of accuracy with proactive approach.
Capable of balancing various tasks at once while achieving deadlines.
Ability to work under own initiative and proactive in recommending and implementing process improvements.
Basic IT skills and ability to navigate systems.

What we require:

You are able to commit to 39 hour/week
You are able to commit to 6 week induction training from start date of 15th October 2026.
Residence within Madrid (City)
You are available to work this shift:

Tuesday to Saturday: 12:15 to 20:00

What’s in it for you?
We recognise we wouldn’t be where we are today without our employees, that’s why we offer such excellent benefits designed to suit you as and when you need them:

Working from home - Enjoy working from the comfort of your home, with occasional visits to our Madrid office.
Training – You will be able to take part in the training remotely and we will set you up with all the tools you need to succeed.
IT Kit - We will set you up with home working resources
24 days holiday per year Birthday off.
Private Medical and Dental Insurance
Life Assurance
Flexible dress code - It’s not about what you wear, it’s about what you can do so why not be comfortable doing it.

What makes Cigna different from other employers?
We go further than just paying insurance claims. Solid customer relationships are our main goal. We also strongly believe in business ethics and continually strive to be cleaner, greener, and respectful of all.
We owe our success to the talent and dedication of our team. They’re the ones who make a difference in our customers’ lives. So we know that it’s important to go the extra mile for our employees. We make sure they have a good work-life balance and we offer many initiatives for health and well-being.
Plus much more…

Sounds good, right? It’s time to look to your future and apply to work for Cigna today!

About Cigna Healthcare

Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: SeeYourselfEMEAcigna.com for support. Do not emailSeeYourselfEMEAcigna.com for an update on your application or to provide your resume as you will not receive a response.

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customer service representative empleos en 28050 madrid madrid provincia

Customer Service Representative - IOH Contact Center

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Senior Associate Prospect Development Representative

AWS - Partner Development Representative

Junior Manager, GOMBA & EMBA, Business School

National Sales Engineer - Environmental Solutions

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Sr. Clinical Project Manager (Europe)

Senior Quality Assurance Engineer

Mid-Market Account Executive (Baltics Market)

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Delivery Service Manager - TechOps Cell & Gene Therapy

Senior Decentralized Clinical Trial Study Lead

Environmental Health & Safety Specialist

Environmental Health & Safety Specialist (II)

Senior Associate Inside Sales Account Representative (Dutch Speaker)

Systems Engineer Quality Responsible A400M program

Technical Support Specialist

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