20 publicaciones de empleo destacadas de remote customer service spain en barcelona barcelona provincia (¡Están contratando!)

Multiple IT Business Systems Analysts Specializations Entry Professional
Hitachi —Barcelona, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- Informática
- Grado
2h
Account Manager, Omya Performance Polymer Distribution
Omya Performance Polymer Distribution Spain, SLU —Barcelona, Barcelona provincia
- Jornada completa
- Español
- Ventas
- Inglés
Solicitud rápida
Field Application Engineer (m/f/d) as independent contractor
AMETEK, Inc. —Barcelona, Barcelona provincia
- De 40.000 € a 50.000 € al año
- Teletrabajo
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サイネオス・ヘルス —Barcelona, Barcelona provincia
- Grado
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Geospatial Commercial & Bid Manager
AIRBUS GEOTECH, S.A —Barcelona, Barcelona provincia
- Jornada completa
- Español
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- Inglés
Technical Product Manager - IoT Devices
Giesecke+Devrient —Sant Joan Despí, Barcelona provincia
- Jornada completa
- Español
- Inglés
- Ingeniería eléctrica
- Teletrabajo opcional
Data & AI Engineer (m/f/d)
Allianz —Barcelona, Barcelona provincia
- Horas extra
- Trabajo híbrido
- Azure
- Inglés
- Machine learning
- Plan de pensiones
Service Engineer
Super Micro Computer —Barcelona, Barcelona provincia
- Inglés
Senior Data & GenAI Engineer/Consultant - Barcelona
Accenture —Barcelona, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- Azure
- Salesforce
- Oficina
Senior Product Marketing Manager
Spendesk —Barcelona, Barcelona provincia
- Trabajo híbrido
- Español
- Inglés
- Oficina
Software Engineer (NodeJS)
Exoticca —Barcelona, Barcelona provincia
- Jornada completa
- Teletrabajo
- Bachillerato
Solicitud rápida
Director of IT
Preply —Barcelona, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- Inglés
- AWS
- Scripting
Solicitud rápida
10d
Senior Site Reliability Engineer
Okta —Barcelona, Barcelona provincia
- De 64.000 € a 88.000 € al año
- De guardia
- Azure
- Oficina
- SQL
- Vacaciones pagadas
Customer Care Automation Engineer
Coesia —Santa Perpètua de Mogoda, Barcelona provincia
- Inglés
- Controladores lógicos programables
- Seguro de vida
Solicitud rápida
Technical Solution Manager - High Valuables & Connectivity
Giesecke+Devrient —Sant Joan Despí, Barcelona provincia
- Jornada completa
- Español
- Inglés
- Ingeniería eléctrica
- Teletrabajo opcional
Senior Medical Writer
IQVIA —Barcelona, Barcelona provincia
- Jornada completa
- Doctorado
- Máster
- Grado
- Teletrabajo opcional
Head of Technology
Giesecke+Devrient —Sant Joan Despí, Barcelona provincia
- Jornada completa
- Informática
- APIs
- Liderazgo
- Teletrabajo opcional
Legal Counsel (m/f/d)
Allianz —Barcelona, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- Español
- Inglés
- Máster
- Plan de pensiones
2d
Group Product Manager
Blacklane GmbH —Barcelona, Barcelona provincia
Business Process Consultant SAP FICO
Giesecke+Devrient —El Prat de Llobregat, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- Español
- Sistemas ERP
- Inglés

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Multiple IT Business Systems Analysts Specializations Entry Professional

Hitachi -
Barcelona, Barcelona provincia

Solicitar ahora

Detalles del empleo

Jornada completa
Hace 2 horas

Cualificaciones

Informática
Gestión de servicios de IT
Grado
ServiceNow
FP Grado Superior
Help desk

Descripción completa del empleo

Location:

Barcelona, Spain

Job ID:

R0136873

Date Posted:

2026-08-07

Company Name:

HITACHI ENERGY SPAIN, S.A.U.

Profession (Job Category):

IT, Telecom & Internet

Job Schedule:

Full time

Remote:

Job Description:

The Opportunity

We are looking for 7 L1 Application Support Analysts to join our growing IT Service team in Madrid or Barcelona .

In this entry-level role, you will be part of the first line of support for business applications used across our organization, helping users resolve incidents and service requests while ensuring an effective and timely support experience.

This role does not require a development background; instead, we are looking for people with a good understanding of IT and applications, strong problem-solving and communication skills, and an interest in building their career in application support and IT service management.

You will join an international environment and contribute to a growing support organization that provides service across multiple time zones.

How You'll Make an Impact

Act as a first point of contact for users experiencing issues with business applications, analysing requests and providing initial functional support.
Manage incidents and service requests throughout their lifecycle, ensuring accurate documentation, prioritisation and timely follow-up.
Troubleshoot common application issues and guide users when incidents are related to functionality or incorrect use of the application.
Escalate incidents requiring deeper technical analysis or development to the appropriate L2/L3 teams and follow up through resolution.
Monitor recurring incidents and collaborate with other support and technical teams to identify opportunities for service improvement.
Contribute to an effective support service through clear communication, structured ticket management and a strong customer-oriented approach.

Your Background

Vocational training (FP/Grado Superior), Bachelor's degree, technical courses or equivalent knowledge in IT, Computer Science, Information Systems or a related area.
Previous experience or relevant knowledge in Service Desk, Help Desk, Application Support, IT Support or similar environments ; junior profiles with relevant training are welcome.
Basic understanding of business applications, IT environments and incident/service request management.
Familiarity with ITSM or ticketing tools; experience with ServiceNow is considered an advantage.
Strong communication, organisation and problem-solving skills, with a customer-service mindset.
Availability to work from Madrid or Barcelona in a hybrid model . As the team will provide support across different time zones, positions will be available across different service shifts, including morning, afternoon and night coverage.

About Us

Hitachi Energy is a global technology leader in electrification, powering a sustainable energy future through innovative power grid technologies with digital at the core. Over three billion people depend on our technologies to power their daily lives.

With over 50,000 employees in 60 countries, we work together to advance the world's energy system to be more sustainable, flexible and secure.

Accessibility and reasonable accommodation

Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a general inquiry form on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process.

This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response.

Use of Al and automated tools in recruitment

As part of our recruitment process, Hitachi Energy uses digital and automated tools, including Al-supported solutions, to assist with activities such as application screening, job matching, and interview scheduling. These tools are designed to support our recruiters and do not replace human decision-making. Candidate data is processed in accordance with applicable data protection and employment laws as well as Hitachi's Global Data Privacy Notice.

Background Screening and Security Checks

As part of the hiring process, Hitachi Energy conducts pre-employment background checks that may include verification of employment history, education, criminal records, and other relevant information, in accordance with applicable laws.

For certain roles—particularly those involving access to sensitive information, financial responsibilities, client data, regulated environments, or security-sensitive functions—additional or more comprehensive background or security screenings may be required. These may include, but are not limited to, enhanced criminal history checks, credit history reviews (where legally permissible), sanctions screening, or other due diligence measures aligned with the responsibilities of the position.

The scope and depth of any background or security review will be determined based on the nature of the role and business necessity, and will always be conducted in compliance with applicable federal, state, and local laws. Candidates will be notified and, where required, asked to provide consent prior to the initiation of any such checks.

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remote customer service spain empleos en barcelona barcelona provincia

Multiple IT Business Systems Analysts Specializations Entry Professional

Account Manager, Omya Performance Polymer Distribution

Field Application Engineer (m/f/d) as independent contractor

SSU CRA II Barcelona. Sponsor dedicated

Geospatial Commercial & Bid Manager

Technical Product Manager - IoT Devices

Data & AI Engineer (m/f/d)

Service Engineer

Senior Data & GenAI Engineer/Consultant - Barcelona

Senior Product Marketing Manager

Software Engineer (NodeJS)

Director of IT

Senior Site Reliability Engineer

Customer Care Automation Engineer

Technical Solution Manager - High Valuables & Connectivity

Senior Medical Writer

Head of Technology

Legal Counsel (m/f/d)

Group Product Manager

Business Process Consultant SAP FICO

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