20 publicaciones de empleo destacadas de new line events en madrid provincia (¡Están contratando!)

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Senior Account Manager

ICF -
Madrid, Madrid provincia

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Detalles del empleo

Jornada completa

Cualificaciones

Francés
Ventas
Marketing
Inglés
Máster
Project management
Relación con los medios de comunicación
Liderazgo
Marketing
Negociación

Descripción completa del empleo

Description

ICF Next is one of the leading integrated communication agencies in Europe, specialising in large-scale campaigns across the European Union.

The Senior Account Manager is responsible for developing and implementing FWCs, working under the guidance of an Account Director or the Head of ADs. This role requires expertise in client management, including regular client engagement to expand portfolios and gather feedback on agency performance. The Senior Account Manager works closely with project teams, providing client insights, feedback, and direction to ensure satisfaction.

Key responsibilities include developing financial and technical proposals, defending them, and ensuring compliance with contractual obligations. The role requires meeting deadlines and performing effectively under pressure. Additionally, the Senior Account Manager will create FWC activation plans, implement strategies to meet KPIs, and provide regular reports on financial performance and client satisfaction. Ensuring timely delivery of final reports and collection of payments is also crucial.

Qualifications

Up to 6 years of experience in communications, preferably within EU institutions
Master’s degree in communication, political science, marketing, or a related field
Strong understanding of communication areas including media relations, social media, creative concept development, event management, and production
Experience in financial management, budget preparation, and subcontractor management
Extensive project management experience, from inception to closure and reporting
Excellent client-facing skills with strong communication and negotiation abilities
Commercially driven, proactive, and eager to stay up to date with communication trends
A collaborative team player with leadership qualities and motivational skills
Proficient in English and French

Key Responsibilities

Drive client engagement and manage FWCs in line with financial KPIs
Develop strategic client engagement plans and participate in sales meetings
Represent the agency at client and networking events to build strategic and commercial relationships
Create, manage, and defend complex budgets
Continuously develop new communication skills to enhance proposal defense and sales efforts
Collaborate with New Business (NB) teams to identify new opportunities and provide strategic input for tender development
Oversee financial, contractual, and operational management of FWCs/accounts with support from senior leadership
Ensure high-quality, professional work by applying Prince2 processes and monitoring contracts
Work closely with various service teams to develop innovative and creative offerings for clients
Foster a collaborative team spirit that promotes professionalism and curiosity
Ensure regular reporting on client and FWC status with risk assessments in place
Contribute to the implementation of ICF Next’s new vision and explore synergies with other ICF divisions where relevant
Report regularly to the Head of ADs

Right to Work, Location & Sponsorship (Belgium)
We welcome applications from candidates based in any country. This role is in Belgium, and successful candidates must:

Have the legal right to work in Belgium, or be eligible for sponsorship on a case-by-case basis, and

Be physically located in Belgium by Day 1 of employment (or shortly before your start date).

Please ensure you can meet the right-to-work and location requirements or would qualify for sponsorship where applicable.

#Indeed #LI-CC1

Working at ICF

ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future.

Candidate AI Usage Policy

At ICF, we are committed to ensuring a fair and equitable interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate or assist with responses during interviews (whether in-person or virtual) is not permitted. This policy is in place to maintain the integrity and authenticity of the interview process.

However, we understand that some candidates may require accommodations that involve the use of AI. If such an accommodation is needed, candidates are instructed to contact us in advance at [email protected]. We are dedicated to providing the necessary support to ensure that all candidates have an equal opportunity to succeed.

Madrid, Spain (ES01)

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