20 publicaciones de empleo destacadas de customer service english en benisanó, vc (¡Están contratando!)

Payment Experience Associate I
Flywire —Valencia, Valencia provincia
- Jornada completa
- Trabajo híbrido
- Inglés
- Oficina
- Teletrabajo opcional
Solicitud rápida
10d
Customer Success Manager
Redpin —Valencia, Valencia provincia
- Español
- Ventas
- Inglés
Solicitud rápida
12d
Station Manager – Campervan Rentals
Indie Campers —Valencia, Valencia provincia
- Disponibilidad fin de semana
- Inglés
- Oficina
Solicitud rápida
Dutch-Speaking Customer & Coffee Enthusiast Advisor - Relocate to Greece
Next Job Abroad —Valencia, Valencia provincia
- Jornada completa
- Trabajo híbrido
- CRM software
- Servicio al cliente
- Inglés
Solicitud rápida
Specialist End to End Corp VGE
Vodafone —Valencia, Valencia provincia
- Jornada completa
- Trabajo híbrido
- Ventas
- Inglés
- Seguro de vida
- Plan de pensiones
BACK OFFICE INTERN
SanLucar Fruit —Puçol, Valencia provincia
- Inglés
- Contrato en prácticas
Sales Representative - German - Valencia
JUJUR —Valencia, Valencia provincia
- Jornada completa
- Español
- Ventas
- Inglés
(Fluent Ukrainian & English) Senior AI Solutions Architect (EU, remotely)
SupportYourApp —Valencia, Valencia provincia
- Teletrabajo
- Inglés
- Inteligencia artificial
- Liderazgo
Solicitud rápida
Office Manager
Apex Group —Valencia, Valencia provincia
- Jornada completa
- Microsoft Word
- Español
- Microsoft Excel
4d
LLP - Test Manager
DHL —Valencia, Valencia provincia
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Hunter - (German) - Hybrid - HR03
Concentrix —Valencia, Valencia provincia
- De 6.000 € a 22.500 € al año
- Jornada completa
- Ventas
- Inglés
- Habilidades de comunicación
Enterprise Account Executive
Orquest - Retail Smart Planning —Valencia, Valencia provincia
- De 45.000 € a 60.000 € al año
- Jornada completa
- Trabajo híbrido
- Español
- Ventas
- Inglés
Solicitud rápida
Sales Manager Dietary Supplements
ADM —Valencia, Valencia provincia
- Español
- Ventas
- Inglés
IT Technologist
Edwards Lifesciences —Moncada, Valencia provincia
- Jornada completa
- Español
- Microsoft Outlook
- Informática
- Abono gimnasio
- Seguro de vida
Digital Product Owner
Vitrolife Group —Paterna, Valencia provincia
- Trabajo híbrido
- CRM software
- Sistemas ERP
- Inglés
13d
Sales Representative - Dutch - Valencia
JUJUR —Valencia, Valencia provincia
- Jornada completa
- Español
- Ventas
- Inglés
Solution Key Account
Technogym —Valencia, Valencia provincia
- CRM software
- Español
- Ventas
Client Account Executive
Redpin —Valencia, Valencia provincia
- Español
- Ventas
- Inglés
Solicitud rápida
12d
Chief Marketing Officer
sesametime —Valencia, Valencia provincia
- Jornada completa
- Español
- Inglés
- Project management
Accounts Payable
Fourvenues —Valencia, Valencia provincia
- Jornada completa
- Trabajo híbrido
- Español
- Microsoft Excel
- Oracle
Solicitud rápida
11d

Quiero recibir la alerta de empleo más reciente de customer service english en benisanó, vc

Al iniciar sesión en tu cuenta, aceptas las Condiciones del servicio de SimplyHired, nuestra Política sobre cookies y nuestra Política de privacidad.

Explorar empleos en más ubicaciones

customer service english jobs near benisanó, vc

Empleos de Sales Representative en Valencia, Valencia Provincia

Empleos de Accounts Receivable en Barcelona Provincia

Empleos de Accounts Receivable en Barcelona, Barcelona Provincia

Empleos de Accounts Payable en Fuenlabrada, Madrid Provincia

Empleos de Accounts Payable en Barcelona, Barcelona Provincia

Empleos de Executive Assistant en La Pobla De Vallbona, Valencia Provincia

Empleos de Account Manager en Sol Aires De Montanya, Illes Balears Provincia

Empleos de Key Account Manager en Barcelona, Barcelona Provincia

Empleos de Enterprise Account Executive en Madrid, Madrid Provincia

Empleos de Enterprise Account Executive en Barcelona, Barcelona Provincia

Empleos de Customer Experience Associate en Bilbao Airport, Vizcaya Provincia

Empleos de Customer Support en Montcada I Reixac, Barcelona Provincia

Empleos de Portuguese Customer Service en Madrid, Madrid Provincia

Empleos de Technician Data Center en Madrid Provincia

Empleos de Solar Testing Technician en Madrid, Madrid Provincia

Empleos de Field Service Technician en Castelló De La Plana, Castellón Provincia

Empleos de Account Executive en Benacazón, Sevilla Provincia

Empleos de Key Account Manager en En Remoto

Empleos de Account Executive en Granollers, Barcelona Provincia

Empleos de Digital Marketing Executive en En Remoto

Payment Experience Associate I

Flywire -
Valencia, Valencia provincia

Solicitud rápida

Detalles del empleo

Jornada completa
Hace 10 días

Beneficios

Teletrabajo opcional

Cualificaciones

Francés
Slack
Inglés
Zendesk
Portugués

Descripción completa del empleo

Company Description

Are you ready to trade your job for a journey? Become a FlyMate!

Passion, excitement & global collaboration are all core to what it means to be a FlyMate. At Flywire, we’re on a mission to deliver the world’s most important and complex payments. We use our Flywire Advantage - the combination of our next-gen payments platform, proprietary payment network and vertical specific software, to help our clients get paid, and help their customers pay with ease - no matter where they are in the world.

What more do we need to truly be unstoppable? Perhaps, that is you!

Who we are:

Flywire is a global payments enablement and software company, founded a decade ago to solve high-stakes, high-value payments in education, using modern technology.

Today, we’ve digitized payments for more than 3,300+ global clients across education, healthcare, travel & B2B, covering more than 240 countries and territories and supporting over 140 currencies. And, we’re just getting started!

With over 1000+ global FlyMates, representing more than 40 nationalities, and in 14 offices world-wide, we’re looking for FlyMates to join the next stage of our journey as we continue to grow.

Job Description

This role is a Valencia office / hybrid role. Please bear this in mind!

Payment Experience roles at Flywire are not your typical ‘support’ roles. As the first point of contact at Flywire, you will be equipped with broad knowledge of Flywire's core business capabilities, which alongside your positive attitude and the support of our amazing global team, allows you to troubleshoot any aspect of our payer’s problems.

As part of this role, you will be the first person customers connect with Flywire who guides them through their payment process. You will liaise closely with all departments in a fast-paced environment where growth and change are the norm. A Payment Experience Associate is a problem-solver, who is excited to be a part of a spirited team and is a knowledge expert to solve complex payment inquiries. You're highly skilled at uncovering customers' needs, then following through with enlightening solutions. Resilience, curiosity, cultural awareness, and empathy are key traits, as your day-to-day will be filled with communicating internationally. The role offers a strong base to build a career within Flywire.

You will

Develop a thorough understanding of the company’s products, services, and policies to provide accurate, efficient and personalised solutions to Flywire users.
Handle customers' questions and concerns by phone, chat, email or any applicable contact channels with speed, professionalism and empathy. Be a brand ambassador and make a positive first impression of Flywire.
Carry out proactive payer outreach, as needed, to support the completion of a booking or the resolution of an issue.
Solve complex payment problems utilizing different software tools and collaborating closely with team members and other departments.
Conduct daily follow-up with previously unresolved requests.
Collect feedback to better understand payment issues and payer trends - be the voice of the payer within Flywire escalating insight to the senior members.
Stay updated on new product features, updates, and company policies to provide accurate and current information to customers.
Be inspired to take initiative in new projects that contribute to the greater success of the business.
Be highly flexible and open to change in job responsibilities, processes, and procedures as the company grows and evolves.
Take on new responsibilities and adapt to shifts in customer needs and company goals with a positive and proactive attitude.
Have fun while working hard with a goal-oriented team.

Qualifications

Here’s What We’re Looking For:

Business proficiency in English and French or Portuguese.
2 years of experience in customer support, a background in banking or payments is a plus.
Strong work ethic focused on learning and effectively performing assigned tasks.
Availability to work 11am-7pm, Monday to Friday.

Communication

Demonstrates strong written and verbal communication skills, confidently engaging with customers across all contact channels (including phone, chat, email, WeChat, WhatsApp, etc.) and accurately documenting customer interactions and follow-up actions.
Experience communicating with a global customer base and/or demonstrate an empathetic and cultural-aware communication style.
Efficient communication with internal teams and demonstrate global collaboration.

Knowledge & Application

Capable of addressing straightforward and routine customer issues by adhering to established guidelines and standard operating procedures (SOPs).
Maintains up-to-date knowledge of products and services to provide accurate and reliable information to customers.

Problem Solving

Familiar with standard operating procedures and basic troubleshooting techniques to efficiently resolve a variety of frontline customer inquiries across multiple channels and platforms.
Proactiveness and to escalate more complex issues to higher levels of support, utilizing active listening skills to fully understand and respond to customer queries.

Data Analysis

Responsible for basic data entry and reporting tasks, ensuring accurate documentation and organization of data from customer interactions.

Technologies We Use:

Zendesk
Google Workspace
Banking and partner back offices
Looker
Slack

Additional Information

We Offer:

Employee Stock Purchase Plan (ESPP)
Work with brilliant people that will keep you on your toes, learn more about their journeys by checking out #InsideFlywire on social media
Dynamic & Global Team (we have been collaborating virtually for years!)
Wellbeing Programs (Mental Health, Wellness, Yoga/Pilates/HIIT Classes) with Global FlyMates
Be a meaningful part in our success - every FlyMate makes an impact
Competitive time off including FlyBetter Days to volunteer in a cause you believe in and Digital Disconnect Days!
Work From Home Stipend
Great Talent & Development Programs (Managers Taking Flight – for new or aspiring managers!)

Submit today and get started!

We are excited to get to know you! Throughout our process you can expect to meet with different FlyMates including the Hiring Manager, Peers on the team, the VP of the department, and a skills assessment. Your Talent Acquisition Partner will walk you through the steps and be your “go-to” person for any questions.

Flywire is an equal opportunity employer. With over 30 nationalities across 12 different offices, and diversity and inclusion at the core of our people agenda, we believe our FlyMates are our greatest asset, and we’re excited to watch our unique culture evolve with each new hire.

Flywire is an equal opportunity employer.

#LI-Hybrid

Solicitud rápida

Refina tu búsqueda

customer service english empleos en benisanó, vc

Payment Experience Associate I

Customer Success Manager

Station Manager – Campervan Rentals

Dutch-Speaking Customer & Coffee Enthusiast Advisor - Relocate to Greece

Specialist End to End Corp VGE

BACK OFFICE INTERN

Sales Representative - German - Valencia

(Fluent Ukrainian & English) Senior AI Solutions Architect (EU, remotely)

Office Manager

LLP - Test Manager

Hunter - (German) - Hybrid - HR03

Enterprise Account Executive

Sales Manager Dietary Supplements

IT Technologist

Digital Product Owner

Sales Representative - Dutch - Valencia

Solution Key Account

Client Account Executive

Chief Marketing Officer

Accounts Payable

Quiero recibir la alerta de empleo más reciente de customer service english en benisanó, vc

Related Searches

Explorar empleos en más ubicaciones

Herramientas para candidatos

Herramientas para empresas

Buscar

Mantener la conexión