19 publicaciones de empleo destacadas de hr en arganda madrid provincia (¡Están contratando!)

Customer Success
Pluxee —Madrid, Madrid provincia
- Jornada completa
- Español
- Ventas
- Marketing
SAP SF Time Tracking Consultant (Remote)
Müller`s Solutions —Madrid, Madrid provincia
- Teletrabajo
- Informática
- Grado
- Recursos humanos
Solicitud rápida
Account Executive
GoodHabitz —Madrid, Madrid provincia
- Jornada completa
- Trabajo híbrido
- Español
- Ventas
- Inglés
- Vacaciones pagadas
- Plan de pensiones
Solicitud rápida
People Analytics Intern
Simon-Kucher & Partners —Madrid, Madrid provincia
- Microsoft Excel
- Inglés
- Recursos humanos
Quality Engineer for ATM Projects
Indra —Madrid, Madrid provincia
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Formación continua
- Oportunidades de crecimiento y desarrollo profesional
People & Culture Manager
The Hoxton —Madrid, Madrid provincia
- Jornada completa
- Hotel
- Recursos humanos
Solicitud rápida
Senior People Technology Analyst
Avolta —Madrid, Madrid provincia
- Inglés
- Recursos humanos
Senior Solution Architect – ServiceNow HRSD
Cognizant —Madrid, Madrid provincia
- Jornada completa
- Teletrabajo
- Informática
- JavaScript
- Recursos humanos
2d
Analista administrativo
domestiko.com —Madrid, Madrid provincia
- Jornada completa
- Recursos humanos
- Contratos
9d
SAP M&A Product Portfolio Manager
Vodafone —Madrid, Madrid provincia
- Jornada completa
- Trabajo híbrido
- Sistemas ERP
- Project management
- Grado
- Seguro de vida
- Plan de pensiones
Director/a Deportivo/a (Villaverde, Madrid)
Pebetero S.L. —Madrid, Madrid provincia
- Jornada completa
- Recursos humanos
- Presencial
Solicitud rápida
11d
Quality Engineer for ATM Projects
Minsait —Madrid, Madrid provincia
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Formación continua
- Oportunidades de crecimiento y desarrollo profesional
Business Development Director - Travel & Tourism
Catenon Internal Jobs —Madrid, Madrid provincia
- Ventas
- Sin necesidad de experiencia
- Inglés
Global Compensation Manager
SGS —Madrid, Madrid provincia
- Jornada completa
- Teletrabajo
- Microsoft Excel
- Inglés
- Recursos humanos
Solicitud rápida
HO Medical Service Getafe Site
Airbus Defence and Space SAU —Getafe, Madrid provincia
- Jornada completa
- Español
- Inglés
- Project management
Performance Framework Architect
Aleph Holding —Madrid, Madrid provincia
- Desde 48.000 € al año
- Jornada completa
- Recursos humanos
9d
Business Analyst, IT Business Process
IE University —Madrid, Madrid provincia
- Jornada completa
- Grado
- Recursos humanos
Senior Specialist Payroll, Iberia (Part-time)
The Goodyear Tire & Rubber Co. —Madrid, Madrid provincia
- Media jornada
- Español
- Microsoft Excel
- Inglés
Transformation Project Manager (Payroll & ELC) - temporary role
ABB Robotics Poland Sp. z o.o. —Madrid, Madrid provincia
- Jornada completa
- Inglés
- Project management
- Grado
Solicitud rápida

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Customer Success

Pluxee -
Madrid, Madrid provincia

Solicitar ahora

Detalles del empleo

Jornada completa

Cualificaciones

Español
Ventas
Marketing
Inglés
Grado
Recursos humanos
Administración y dirección de empresas
Relaciones Laborales
SaaS
Ciencias empresariales
Gestión de cuentas

Descripción completa del empleo

Permanent Regular

Job Description:

Pluxee is a global player in employee benefits and engagement that operates in 31 countries. Pluxee helps companies attract, engage, and retain talent thanks to a broad range of solutions across Meal & Food, Wellbeing, Lifestyle, Reward & Recognition, and Public Benefits.

Powered by leading technology and more than 5,000 engaged team members, Pluxee acts as a trusted partner within a highly interconnected B2B2C ecosystem made up of more than 500,000 clients, 36 million consumers and 1.7 million merchants.

Conducting its business as a trusted partner for more than 45 years, Pluxee is committed to creating a positive impact on all its stakeholders, from driving business to local communities, to supporting wellbeing at work for employees while protecting the planet.

Your next challenge

We are looking for an Customer Success to join our Customer Success team and help us deliver a high-quality, personal post-sales experience; lay a solid foundation to ensure the success of our Enterprise accounts, maximize their satisfaction and retain them.

What you'll be doing:

Lead the relationship with our SMEs customers as soon as they decide to join Pluxee and Cobee by Pluxee, becoming the go-to-person for them
Bring our HR partner's experience to the next level, by delivering consistent value on each interaction and developing long-term relationships through consistent and proactive communication, identifying their needs and building engagement
Proactively seek ways to enhance customer health score, identifying opportunities within the scope of Customer Success and beyond that (e.g., Sales, Product, Customer Experience, etc.)
Consistently provide feedback to Product on client's needs.
Proactively seek ways to improve processes not only within Customer Success, but also in those that involve other areas (e.g., Sales, Product, Customer Experience, etc.).
Identify Customer Success Qualified Leads (CSQLs)
Collaborate with the sales team to maximize sales opportunities.
Provide account specific operational and technical support for different levels of accounts via email and phone.
Refer issues to the technical team.

Education Requirements:
Bachelor’s degree in Business Administration, Marketing, or a related field.

Work Experience Requirements:
2-3 years of Customer Success or Key Account Management experience with a strong focus on cross selling.

Other Requirements:

Demonstrated experience in dealing with a large amount of accounts.
You have proven experience working for a successful startup or scale-up SaaS: Fintech, HRTech, etc.
Facility with numbers and data analysis (engineering degree or similar will be an advantage but not mandatory).

Languages:
Fluent in both English and Spanish (mandatory)

Competencies:

A person with a genuine commitment to customer success and satisfaction.
You have the ability to convey complex information clearly and concisely to customers.
An active listener and you understand customer needs and concerns effectively.
An analytical thinker with the capability to identify and address issues that may arise during onboarding.
Someone with flexibility to adapt to changing customer needs and evolving product features.
Someone with the ability to thrive in a dynamic and fast-paced environment.
You can quickly acquire a comprehensive understanding of the features, functionalities, and technical aspects of Cobee by Pluxee's products with ease.
Someone with organizational skills to manage multiple customer onboarding projects simultaneously.
Someone who excels at time management and prioritization to ensure onboarding processes are completed efficiently and on time.

To get this challenge

Video call or face to face with Recruiter/HRBP
Video call or face to face with CS Lead
Video call or face to face with CS Manager

Your team
Customer Success Team

Your location
Madrid, Spain.

️ Happy at work

1) A meaningful job: Be the change! Help us build the future of employee benefits by bringing to life sustainable and personalized experiences and contribute to make a real impact on millions of lives. Our business model delivers not just for individuals but their communities too, by supporting local businesses and economies.
2) A great culture: People matter – a lot! Be part of a multicultural team that moves as one in a fast paced and innovative environment. We respect and care authentically about our people, we embrace wellbeing and work-life balance, new ideas and we have a lot of fun!
3) An empowering environment: Be yourself! At Pluxee we proudly embrace diversity and value the uniqueness of our talents, fostering an inclusive work place where all abilities are celebrated, and equal learning and growing opportunities are a given.

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