20 publicaciones de empleo destacadas de business support en getafe, md (¡Están contratando!)

Customer Experience Agent
Hellotickets —Madrid, Madrid provincia
- Todos los fines de semana
- Teletrabajo
- Español
- Google Suite
- Servicio al cliente
- Teletrabajo opcional
8d
Key Lead (Supervisor/a de planta de ventas part-time) - Xanadu, Hollister
Hollister —Arroyomolinos, Madrid provincia
- 22.500 € al año
- Media jornada
- Español
- Ventas
- Inglés
Personal / Executive Assistant to the CEO & Founder
Picsart —Madrid, Madrid provincia
- Disponibilidad fin de semana
- Español
- Inglés
- Oficina
Solicitud rápida
A400M Material Support Specialist
Airbus Defence and Space SAU —Getafe, Madrid provincia
- Jornada completa
- Trabajo híbrido
- Microsoft Excel
- Inglés
- Microsoft Office
- Seguro de vida
14d
Luxury Travel - Team Leader
The Travel Division —Madrid, Madrid provincia
- 55.000 € al año
- Jornada completa
- Español
- Ventas
- Inglés
Solicitud rápida
iGaming Operations Manager
Mandarin Solutions —Madrid, Madrid provincia
- Jornada completa
- CRM software
- Español
- Inglés
Solicitud rápida
Executive Assistant - Madrid
Dexcom —Madrid, Madrid provincia
- De 37.230 € a 48.180 € al año
- Jornada completa
- Microsoft Powerpoint
- Español
- Inglés
Project Analyst (PMO support for Onboarding & Operations) (m/f/d)
Liebherr IT Shared Service Centre Ibérica, S.L. —Madrid, Madrid provincia
- Jornada completa
- Trabajo híbrido
- Inglés
- Experiencia administrativa
Operations Manager
TechBiz Global GmbH —Madrid, Madrid provincia
- Jornada completa
- Teletrabajo
- Inglés
- Microsoft Office
- Project management
Solicitud rápida
Account Development Representative (Polish, Romanian, Hungarian)
FeverUp —Madrid, Madrid provincia
- Jornada completa
- Español
- Ventas
- Inglés
- Seguro dental
- Abono gimnasio
Solicitud rápida
Senior Business Analyst - Insurance, Spanish Speaker (Fully Remote)
CoverGo —Madrid, Madrid provincia
- Jornada completa
- Teletrabajo
- Español
- Informática
- Inglés
Solicitud rápida
Customer Success Specialist
Once For All - Nalanda —Madrid, Madrid provincia
- De 35.000 € a 55.000 € al año
- Trabajo híbrido
- Microsoft Powerpoint
- CRM software
- Español
7d
Process Engineer (Early Career Program)
Hexcel Corporation —Parla, Madrid provincia
- Jornada completa
- Español
- Microsoft Excel
- Inglés
Hospitality & Green Room Assistant
FeverUp —Madrid, Madrid provincia
- Jornada completa
Solicitud rápida
Business Assistant
JPMorganChase —Madrid, Madrid provincia
- Media jornada
- Microsoft Powerpoint
- Microsoft Word
- Español
9d
Channel Marketing Administrator
Sandisk —Madrid, Madrid provincia
- Jornada completa
- Teletrabajo
- Microsoft Powerpoint
- Microsoft Word
- Español
Solicitud rápida
Global Team Leader - IVDR
SGS —Madrid, Madrid provincia
- Jornada completa
- Teletrabajo
- Inglés
- Investigación
- Oficina
Solicitud rápida
Revenue Management Trainee
PepsiCo —Madrid, Madrid provincia
- Microsoft Powerpoint
- Español
- Microsoft Excel
Junior Functional Analyst | 100% remote
UST —Madrid, Madrid provincia
- Teletrabajo
- Inglés
- SQL
- APIs
- Abono gimnasio
Solicitud rápida
HR Operations Program Manager
Netskope —Madrid, Madrid provincia
- De 64.000 € a 118.500 € al año
- Español
- Google Suite
- Grado
8d

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Customer Experience Agent

Hellotickets -
Madrid, Madrid provincia

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Detalles del empleo

Hace 8 días

Beneficios

Teletrabajo opcional

Cualificaciones

Español
Google Suite
Google Docs
Servicio al cliente
Inglés
Zendesk
Requisitos comerciales
Habilidades de comunicación

Descripción completa del empleo

The Role

Are you passionate about delivering exceptional customer experiences? Do you thrive in a fast-paced, dynamic environment? We're looking for a Customer Experience Agent to join our team and ensure that every customer interaction is handled with care, efficiency, and professionalism.

In this role, you’ll be the first point of contact for our customers, helping to resolve their inquiries, manage ticket-related issues, and ensure a seamless experience. If you're a proactive problem-solver with strong communication skills, we’d love to hear from you!

What You’ll Be Doing:

Customer Support & Issue Resolution

Handle customer inquiries and resolve service-related issues efficiently.
Identify the cause of problems, provide clear solutions, and follow up to ensure resolution.

Ticket Management

Coordinate with our ticket providers to resolve any issues.
Deliver tickets manually when necessary to ensure a smooth customer experience.

Customer Happiness & Brand Reputation

Engage with customers via email and chat, ensuring a positive and supportive experience.
Assist in managing our online reputation, responding to feedback professionally and proactively.

What You Need to Succeed:

Education:

A higher education degree is required.

Experience & Skills:

Minimum 2 years of experience in a customer service role.
Familiarity with online tools such as Zendesk is a plus.
Proficiency in Google Suite (Gmail, Google Docs, Sheets, etc.).

Language & Communication:

High level of English & Spanish, with strong grammar skills.
Excellent interpersonal and communication skills, with a customer-focused approach.
Ability to demonstrate empathy and handle customer concerns professionally.

Problem-Solving & Attention to Detail:

Strong problem-solving skills, with the ability to troubleshoot and resolve customer issues effectively.
High attention to detail, ensuring accuracy in communication and ticket processing.

Working Conditions:

Schedule:

37.5 hours per week
5 days a week, including Saturdays and Sundays
Rotating shifts (9:30 AM – 6 PM / 5 PM – 1:30 AM)

Contract Type:

6-month contract with the possibility of extension.

Start Date:

Immediate availability required.

Note: "This is a fully remote position; however, the candidate must be based in Spain to ensure compliance with local financial regulations and business requirements."

Why you'll love working with us:

Remote Work in Spain : Work from anywhere in Spain, with flexibility to suit your needs.
Be part of a dynamic and supportive customer service team
Co-Working Spaces: Prefer an office? Enjoy access to our co-working spaces in Madrid and Barcelona—furry friends welcome!
Hellotickets Credit : Receive €200 annually to enjoy Hellotickets events and experiences.

About us:

Hellotickets is a leading global platform and passionate provider of travel experiences, tours and activities, helping explorers find their way to more wonder in the world.

Founded in 2017 by industry veterans Jorge Díaz Largo and Alberto Martinez, the brand is built on the belief that travel experiences and the emotions they inspire result in lives lived more fully, lives lived large. And living large is what we all should do.

Resolutely focused on the live large experience, Hellotickets is based on a 4-day workweek and full remote model, with a team of 90 employees living around the world.

Hellotickets is supported by early stage growth experts including Chris Colbert, Former Managing Director of the Harvard Innovation Labs, Pillar VC, a top U.S. venture capital firm, and Techstars, one of the biggest success accelerators in the world.

We are proud to have an inclusive workplace environment that will foster your development regardless of gender, civil status, family status, sexual orientation, religion, age, disability, education level, or race.

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business support empleos en getafe, md

Customer Experience Agent

Key Lead (Supervisor/a de planta de ventas part-time) - Xanadu, Hollister

Personal / Executive Assistant to the CEO & Founder

A400M Material Support Specialist

Luxury Travel - Team Leader

iGaming Operations Manager

Executive Assistant - Madrid

Project Analyst (PMO support for Onboarding & Operations) (m/f/d)

Operations Manager

Account Development Representative (Polish, Romanian, Hungarian)

Senior Business Analyst - Insurance, Spanish Speaker (Fully Remote)

Customer Success Specialist

Process Engineer (Early Career Program)

Hospitality & Green Room Assistant

Business Assistant

Channel Marketing Administrator

Global Team Leader - IVDR

Revenue Management Trainee

Junior Functional Analyst | 100% remote

HR Operations Program Manager

Quiero recibir la alerta de empleo más reciente de business support en getafe, md

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The Role

What You’ll Be Doing:

Customer Support & Issue Resolution

What You Need to Succeed:

Working Conditions:

Why you'll love working with us:

About us:

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