13 publicaciones de empleo destacadas de customer service representative en alcobendas, md (¡Están contratando!)

Solutions Engineer
Enghouse —Madrid, Madrid provincia
- Jornada completa
- Teletrabajo
- Microsoft Powerpoint
- Microsoft Word
- Español
Solicitud rápida
10d
Site Manager, IT Field Technician - Adolfo Suárez Madrid–Barajas Airport
Collins Aerospace —Madrid, Madrid provincia
- Jornada completa
- Microsoft Powerpoint
- Microsoft Word
- Español
- Plan de pensiones
10d
Clinical Project Manager (Sponsor Dedicated) - Global Study Leadership
IQVIA —Madrid, Madrid provincia
- Investigación
- Project management
- Grado
2d
Partner Deployed Engineer - Europe
Cognition —Madrid, Madrid provincia
- Jornada completa
- Trabajo híbrido
- Microsoft Excel
- Python
4d
Principal, Global Feasibility (pre-award strategy) - Sponsor-dedicated - EMEA
サイネオス・ヘルス —Madrid, Madrid provincia
- Doctorado
- Investigación
- Máster
Sales Associate Shop in Shop Alcala Henares Womenswear Whs 16h (f/m/x)
Hugo Boss —Madrid, Madrid provincia
- Disponibilidad fin de semana
- Ventas
- Inglés
- Ventas al por menor
Mid-Market Account Executive (German Market)
Revolut —Madrid, Madrid provincia
- Jornada completa
- Teletrabajo
- Ventas
- Salesforce
- Inglés
Field Service Engineer
Gyptech —Madrid, Madrid provincia
- Inglés
- Oficina
- Microsoft Office
Solicitud rápida
Dutch Customer Service Agent
MSX International —Madrid, Madrid provincia
- Jornada completa
- Trabajo híbrido
- Servicio al cliente
- Inglés
- Oficina
Solicitud rápida
Customer Service Representative (French AND Dutch)
MSX International —Madrid, Madrid provincia
- De 22.000 € a 24.000 € al año
- Jornada completa
- Servicio al cliente
- Inglés
- Oficina
Solicitud rápida
Digital Sales Representative BeNeLux
SailPoint —Madrid, Madrid provincia
- Jornada completa
- Ventas
- Oficina
- Grado
Principal Biostatistician - Biomarker (EMEA Remote)
サイネオス・ヘルス —Madrid, Madrid provincia
- Teletrabajo
- Doctorado
- Máster
- Python
Technical Customer Support Representative (Italian speaker)
Geotab —Madrid, Madrid provincia
- Jornada completa
- Trabajo híbrido
- Google Suite
- Microsoft Excel
- Servicio al cliente

Other jobs to consider

Find your next job by exploring related positions.

Aux. Administrativo/a. Logística.
domestiko.com —Alcobendas, Madrid provincia
Experiencia previa en las funciones descritas anteriormente. Durante el verano, del 15 de junio al 15 de septiembre, se aplica jornada intensiva de 8:00 a 15:00…
1.932 € al mes
Agente de atención al cliente y ventas
domestiko.com —Tres Cantos, Madrid provincia
Es importante tener una buena actitud y ganas de tratar con la gente, además de saber usar las herramientas informáticas.

Quiero recibir la alerta de empleo más reciente de customer service representative en alcobendas, md

Al iniciar sesión en tu cuenta, aceptas las Condiciones del servicio de SimplyHired, nuestra Política sobre cookies y nuestra Política de privacidad.

Solutions Engineer

Enghouse -
Madrid, Madrid provincia

Solicitud rápida

Detalles del empleo

Jornada completa
Hace 10 días

Cualificaciones

Microsoft Powerpoint
Microsoft Word
Español
Microsoft Excel
Azure
Informática
Ventas
Inglés
Sistema operativo Windows
Máster
SQL
Grado
Desarrollo de software
Portugués
Cloud
VMWare
Linux
Requisitos comerciales
SaaS
Habilidades de comunicación

Descripción completa del empleo

About the Role

Also known as a "Pre Sales Engineer", "Sales Consultant" or “Technical Sales” the Solutions Engineer is responsible for presenting product offerings and architecture in the best light to partners, prospects and customers, to evoke confidence in Enghouse´s technology solution, and to remove all technical objections in the sales cycle. To accomplish this, the Solution Engineer must have a strong desire to leverage their technical and/or sales skills, including the ability to solicit business requirements, develop a technical sales strategy, configure and effectively demonstrate the solutions that address these requirements and provide business value.

You will have the opportunity to work on exciting Enghouse Interactive technologies such as Omnichannel solutions, Predictive Outbound, Contact Center as a Services (CCaaS), Artificial Intelligence, Conversational AI, Agent Assist, Quality Management, Voice of the Customer Insights, Speech Analytics and Video throughout the sales cycle in partnership with our sales teams.

Come join our global Solution Engineering team in Spain and work with a talented group of solution engineers supporting customer in their digital transformation journey with the Enghouse Interactive solutions in partnership with many companies around the globe and particularly in Spain.

The role is hybrid and can be based in Barcelona or Madrid.

Key Responsibilities

We are seeking for an experienced Solutions Engineer, that will have the following key responsibilities:

Drive revenue through efficient support of the sales process
Provide technical presentations, demonstrations & documentation both to executive-level and working-level client audiences
Understand and communicate solution at both a technical and business level
Coordinate sales support resources needed to facilitate closure of business
Maintain comprehensive knowledge of current and future product and service offering
Identify product improvements via industry trends, customer feedback and issues seen in the sales process to be shared with Product Management and Engineering
Work cohesively with other members of the selling ecosystem on marketing, strategy, sales technique and process improvement
Assist account executives in development of proposals and RFI / RFP responses
Organize communications between teams and external vendors to develop solutions

Skills & Experience

Five years’ experience or equivalent skills and knowledge as Solutions engineer on technology companies and SaaS solutions.
Broad knowledge of Customer Experience and Contact Center related technologies: CCaaS, Omnichannel, Outbound dialers, Virtual Agents, WFO, Agent Assistance AI and others.
Knowledge of related infrastructure engineering such as SIP, SBC, Server virtualization (vmware), Kubernets, Networking, Microsoft Windows Server, Linux, Databases (SQL, PostGre).
Familiarity with Cloud platforms (especially Microsoft Azure) and cloud application architecture.
Proficiency in Excel, Word and PowerPoint.
Software development skills is desirable
Excellent communication skills: oral, written and listening and strong interpersonal skills
Hands-on, high-energy, passionate, and creative problem solver with know how to get things done and ability to lead others to success
Ability to quickly assess the critical elements of a situation and decide appropriate action
Strong presentation skills. Must possess ability to sell effectively in front of an audience
Detail oriented, highly responsive and customer focused
Fluent English and Spanish. Portuguese is a plus.

Educational Qualifications

Bachelor's degree in Computer Science, Software Engineering or equivalent work experience
MBA is a plus

Mobility Requirements

Client and sales representative related travel
International travel may be required eventually

#LI-EI8

#LI-Hybrid

Solicitud rápida

Refina tu búsqueda

customer service representative empleos en alcobendas, md

Solutions Engineer

Site Manager, IT Field Technician - Adolfo Suárez Madrid–Barajas Airport

Clinical Project Manager (Sponsor Dedicated) - Global Study Leadership

Partner Deployed Engineer - Europe

Principal, Global Feasibility (pre-award strategy) - Sponsor-dedicated - EMEA

Sales Associate Shop in Shop Alcala Henares Womenswear Whs 16h (f/m/x)

Mid-Market Account Executive (German Market)

Field Service Engineer

Dutch Customer Service Agent

Customer Service Representative (French AND Dutch)

Digital Sales Representative BeNeLux

Principal Biostatistician - Biomarker (EMEA Remote)

Technical Customer Support Representative (Italian speaker)

Other jobs to consider

Quiero recibir la alerta de empleo más reciente de customer service representative en alcobendas, md

Related Searches

Herramientas para candidatos

Herramientas para empresas

Buscar

Mantener la conexión