20 publicaciones de empleo destacadas de customer service representative en terrassa, ct (¡Están contratando!)

Customer Service Representative – Dutch speaker
MSX International —Sant Just Desvern, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- Microsoft Powerpoint
- Microsoft Excel
- Servicio al cliente
Solicitud rápida
Customer Service Representative (French-speaking) - On-site - Electrical Automotive Industry XM01
Concentrix —Barcelona, Barcelona provincia
- Horas extra
- Servicio al cliente
- Inglés
- Microsoft Office
13d
Customer Representative (Dutch & German-Speaking) - On Site NW02
Concentrix —Barcelona, Barcelona provincia
- Disponibilidad fin de semana
- Servicio al cliente
- Inglés
Customer Representative (French-speaking) - AMER
Concentrix —Barcelona, Barcelona provincia
- Jornada completa
- Servicio al cliente
- Inglés
12d
Customer Service Representative (Spanish-Catalan-speaking) - Onsite - Sports Industry BC01
Concentrix —Barcelona, Barcelona provincia
- Jornada completa
- CRM software
- Español
- Servicio al cliente
4d
Inside Partner Sales Representative (German - speaking) - Hybrid- High Tech Industry HT05
Concentrix —Barcelona, Barcelona provincia
- Jornada completa
- CRM software
- Ventas
- Inglés
5d
Enterprise Architect (m/f/d)
Allianz —Barcelona, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- Azure
- Máster
- AWS
- Plan de pensiones
9d
Sales Manager (Gourmet)
Cargill —Barcelona, Barcelona provincia
- Español
- Ventas
- Inglés
Expansion Account Representative DACH (maternity cover)
Autodesk —Barcelona, Barcelona provincia
- Jornada completa
- Ventas
- Salesforce
- Grado
Sales/Purchasing Support Specialist - 12 Month Contract
Prinova Europe —Barcelona, Barcelona provincia
- Trabajo híbrido
- CRM software
- Microsoft Excel
- Servicio al cliente
Solicitud rápida
4d
Sales Development Representative (German)
SiteMinder —Barcelona, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- Ventas
- Inglés
- Oficina
Senior Clinical Research Associate 1 - Sponsor dedicated
IQVIA —Barcelona, Barcelona provincia
- Español
- Inglés
- Investigación
Principal, Global Feasibility (pre-award strategy) - Sponsor-dedicated - EMEA
サイネオス・ヘルス —Barcelona, Barcelona provincia
- Doctorado
- Investigación
- Máster
Customer Representative (French-speaking) - Remote - Sports industry MA01
Concentrix —Barcelona, Barcelona provincia
- Jornada completa
- Teletrabajo
- Inglés
6d
Principal Biostatistician - Biomarker (EMEA Remote)
Syneos - Clinical and Corporate - Prod —Barcelona, Barcelona provincia
- Jornada completa
- Teletrabajo
- Doctorado
- Máster
- Python
Global Supplier Quality Manager – Certified Welding Engineer (CWE / IWE / EWE)
Siemens —Barcelona, Barcelona provincia
- Jornada completa
- Microsoft Outlook
- Inglés
- Microsoft Office
Sales Development Representative (German speaking)
Elastic —Barcelona, Barcelona provincia
- Ventas
- Inglés
Customer Representative - Bilingual (French-speaking) -onsite- MS01
Concentrix —Barcelona, Barcelona provincia
- Jornada completa
- Servicio al cliente
- Inglés
- Microsoft Office
3d
Station Supervisor
Europcar —Barcelona, Barcelona provincia
- Jornada completa
- Servicio al cliente
- Liderazgo
Respiratory & Immunology (R&I) Global Medical Digital Engagement Director
AstraZeneca —Barcelona, Barcelona provincia
- Jornada completa
- Microsoft Excel
- Project management
- Grado
2d

Quiero recibir la alerta de empleo más reciente de customer service representative en terrassa, ct

Al iniciar sesión en tu cuenta, aceptas las Condiciones del servicio de SimplyHired, nuestra Política sobre cookies y nuestra Política de privacidad.

Customer Service Representative – Dutch speaker

MSX International -
Sant Just Desvern, Barcelona provincia

Solicitud rápida

Detalles del empleo

Jornada completa

Cualificaciones

Microsoft Powerpoint
Microsoft Excel
Servicio al cliente
Inglés
Neerlandés
Negociación

Descripción completa del empleo

Company Description

Are you a Dutch speaker looking for a new opportunity in Barcelona? Join an international team, build your career and work in a dynamic, multicultural environment with a permanent contract and hybrid model.

MSX International is a global leader in automotive business services, operating in more than 80 countries. Our Contact Center in Barcelona brings together professionals from different backgrounds and countries, all focused on delivering excellent support and customer satisfaction for major automotive brands.

If you want to grow, learn and be part of an international team, this is your place. ✨

Job Description

As a Customer Service Agent, you will be the primary point of contact for OEM (Original Equipment Manufacturer) vehicle owners. Your mission is to manage and resolve customer cases efficiently while representing the OEM with professionalism and ensuring an excellent service experience.

Your main responsibilities:

Manage driver inquiries across multiple channels
Handle complex and escalated cases requiring deeper issue understanding
Monitor open cases continuously until resolution
Identify when a case requires escalation to higher-level or specialized teams
Ensure a positive customer experience throughout all interactions, even in challenging situations
Maintain customer satisfaction levels in line with project KPIs

This position is based in Barcelona. The role begins with an initial on-site adaptation period. After this phase is successfully completed, the position becomes hybrid (50% remote).

Qualifications

You are a native/bilingual Dutch speaker;
You have a good level of English (B2-C1) is required;
You have at least 2 years of experience in Customer Service, Contact Center, Customer Relations or related positions;
You have strong interpersonal skills with a persuasive and negotiation-focused attitudeand excellent communication skills;
You have ability to assess and manage complex cases, with strong problem-solving skills;
You are proficient in MS Office365 applications (basic knowledge of PowerPoint and Excel);
You have basic knowledge of the automotive industry, including both sales and after-sales processes, is a plus.

Additional Information

What we offer:

Permanent full-time contract (40 hours/week)
Salary: €24,000 gross per year
Hybrid work: up to 50% after training
23 vacation days + 3 extra company days (26 total)
MSX Bazaar employee discounts portal
Flexible Compensation Plan (healthcare, transport, meal card, training)
Multicultural work environment
Training and development opportunities
Modern office in Carrer de la Constitució, 1, Sant Just Desvern, Barcelona.

MSX is an equal opportunities employer and encourages applications from all qualified candidates regardless of age, disability, gender, sexual orientation or background.

#LI-Hybrid

MSX is an equal opportunities employer and encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, neurodiversity or other personal characteristics and backgrounds, age, sexual orientation, gender reassignment, religion or belief, or marital and parental status. As users of the Disability Confident scheme, we interview all disabled applicants who meet the minimum criteria for the vacancy.

Solicitud rápida

Refina tu búsqueda

customer service representative empleos en terrassa, ct

Customer Service Representative – Dutch speaker

Customer Service Representative (French-speaking) - On-site - Electrical Automotive Industry XM01

Customer Representative (Dutch & German-Speaking) - On Site NW02

Customer Representative (French-speaking) - AMER

Customer Service Representative (Spanish-Catalan-speaking) - Onsite - Sports Industry BC01

Inside Partner Sales Representative (German - speaking) - Hybrid- High Tech Industry HT05

Enterprise Architect (m/f/d)

Sales Manager (Gourmet)

Expansion Account Representative DACH (maternity cover)

Sales/Purchasing Support Specialist - 12 Month Contract

Sales Development Representative (German)

Senior Clinical Research Associate 1 - Sponsor dedicated

Principal, Global Feasibility (pre-award strategy) - Sponsor-dedicated - EMEA

Customer Representative (French-speaking) - Remote - Sports industry MA01

Principal Biostatistician - Biomarker (EMEA Remote)

Global Supplier Quality Manager – Certified Welding Engineer (CWE / IWE / EWE)

Sales Development Representative (German speaking)

Customer Representative - Bilingual (French-speaking) -onsite- MS01

Station Supervisor

Respiratory & Immunology (R&I) Global Medical Digital Engagement Director

Quiero recibir la alerta de empleo más reciente de customer service representative en terrassa, ct

Related Searches

Herramientas para candidatos

Herramientas para empresas

Buscar

Mantener la conexión