20 publicaciones de empleo destacadas de customer service representative en castelldefels barcelona provincia (¡Están contratando!)

Global Employee Relations Investigator
HP —Sant Cugat del Vallès, Barcelona provincia
- Jornada completa
- Grado
- Gestión de conflictos
- Recursos humanos
Mid-Market Account Executive (Baltics Market)
Revolut —Barcelona, Barcelona provincia
- Jornada completa
- Teletrabajo
- Ventas
- Salesforce
- Inglés
Sales Representative (Swedish-speaking) – Hybrid – High Tech Industry HS03
Concentrix —Barcelona, Barcelona provincia
- 20.000 € al año
- Jornada completa
- Ventas
- Inglés
- Habilidades de comunicación
Sales Development Representative - German Fluent Speaker
Graitec —Barcelona, Barcelona provincia
- De 40.000 € a 50.000 € al año
- Jornada completa
- Ventas
- Inglés
- Oficina
Inbound Sales Development Representative - German Speaker
Proton AG —Barcelona, Barcelona provincia
- De 28.000 € a 44.000 € al año
- Ventas
- Inglés
- Oficina
Sales Development Representative - Bulgarian Speaker
SumUp —Barcelona, Barcelona provincia
- Inglés
- Oficina
Solicitud rápida
Business Development Representative (French - Hospitality)
Infor —Barcelona, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- Español
- Ventas
- Inglés
Garage Support Representative (m/f/d) - Especialista en Soporte Técnico de Automoción
TecAlliance —Barcelona, Barcelona provincia
- De lunes a viernes
- Trabajo híbrido
- Español
- Inglés
- Oficina
9h
test spanish forcast
Transcom —Barcelona, Barcelona provincia
- Español
- Servicio al cliente
- Inglés
9d
Legal Counsel
DSV —Rubí, Barcelona provincia
- Jornada completa
- Español
- Inglés
- Grado
Business Development Representative
Omnissa —Barcelona, Barcelona provincia
- Jornada completa
- Inglés
Head of Office App1 (m/f/d)
Allianz —Barcelona, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- Inglés
- Plan de pensiones
Customer Service Representative - Danish speaking - Automotive - Onsite - FA02
Concentrix —Barcelona, Barcelona provincia
- 22.000 € al año
- Jornada completa
- Servicio al cliente
- Inglés
- Bachillerato
12d
Inside Sales SMB Account Representative - German language
Lenovo —Barcelona, Barcelona provincia
- Jornada completa
- Ventas
- Inglés
- Negociación
Senior Implementation Consultant PSS
ADP —Barcelona, Barcelona provincia
- Project management
- Grado
Sales Development Team Lead - French Speaker
Sumup —Barcelona, Barcelona provincia
- Español
- Inglés
Inside Partner Sales Representative (German - speaking) - Hybrid- High Tech Industry HT05
Concentrix —Barcelona, Barcelona provincia
- 23.400 € al año
- Jornada completa
- CRM software
- Ventas
- Inglés
Evinova Product Director – Study Operations
AstraZeneca —Barcelona, Barcelona provincia
- Jornada completa
- Microsoft Excel
- Investigación
- Oficina
11d
English-Spanish Bilingual Tier 2 Technical Support Representative
Fuku —Barcelona, Barcelona provincia
- Disponibilidad fin de semana
- Teletrabajo
- Español
- Inglés
Solicitud rápida
Sales Development Representative - Croatian Market
SumUp —Barcelona, Barcelona provincia
- Inglés
- Oficina
Solicitud rápida

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Global Employee Relations Investigator

HP -
Sant Cugat del Vallès, Barcelona provincia

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Detalles del empleo

Jornada completa

Cualificaciones

Gestión del rendimiento
Grado
Gestión de conflictos
Recursos humanos
Administración y dirección de empresas
Relaciones Laborales

Descripción completa del empleo

Global Employee Relations Investigator

Description -

Job Summary
This role is responsible for contributing to the global employee relations framework evolution, including communication and case studies. The role delivers employee communications, supports performance management, offers expert Employee Relations (ER) consultation, and provides compliance guidance. The role develops training, collaborates with stakeholders, and represents the organization in external cases for all countries in the region where HP has presence.

Note: The incumbent is required to work from their designated HP office for a minimum of three days per week.

Responsibilities

Manages and leads medium to high complexity investigations, partners with stakeholder and ensures timely closure. Contributes to knowledge management of ER and related processes.
Develops disciplinary recommendation risk assessments and reporting, and ensures disciplinary policies, procedures, practices, and documentation are kept up to date.
Examines case studies and contributes to the evolution of the global employee relations framework, including programs, policies, procedures, practices, and system enhancements.
Develops and delivers employee communications related to talent management initiatives, policies, and programs and ensures that employees are informed about changes, updates, and relevant information related to employee relations and talent management practices.
Collaborates with HR, managers and supervisors to provide consultation, guidance and support on performance management matters, including performance reviews, performance improvement plans, and feedback conversations.
Acts as an expert ER consultant managing complex HR escalations while ensuring compliance with applicable employment laws, regulations, and company policies.
Keeps up to date with changes in employment laws and regulations and provides guidance to management and employees on compliance-related matters.
Develops and delivers training programs for employees and managers on topics such as diversity and inclusion, conflict resolution, communication skills, and workplace conduct, and provides guidance and coaching to managers on employee relations best practices and effective employee communication techniques.
Partners with employment law, integrity councils, and HR in the review of case findings and proposed HR recommendations.
Represents the organization in cases where the matter is referred to a tribunal, mediation, and/or mediation.

Education & Experience Recommended

Four-year or Graduate Degree in Human Resources, Business Administration, Labor Relations, or any other related discipline or commensurate work experience or demonstrated competence.

Preferred Certifications

Professional in Human Resources (PHR)/ Senior Professional in Human Resources (SHPR)

Cross-Org Skills

Effective Communication
Results Orientation
Learning Agility
Digital Fluency
Customer Centricity
Investigative mindset
ER acumen / Case Management
Confidence and empathy

Impact & Scope

Impacts function and leads and/or provides expertise to functional project teams and may participate in cross-functional initiatives.

Complexity

Works on complex problems where analysis of situations or data requires an in-depth evaluation of multiple factors.

Disclaimer: this job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management.

#LI-POST

Job -

Human Resources

Schedule -

Full time

Shift -

No shift premium (Spain)

Travel -

Relocation -

Equal Opportunity Employer (EEO) -

HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).

Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.

For more information, review HP’s EEO Policy or read about your rights as an applicant under the law here: “ Know Your Rights: Workplace Discrimination is Illegal "

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customer service representative empleos en castelldefels barcelona provincia

Global Employee Relations Investigator

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Garage Support Representative (m/f/d) - Especialista en Soporte Técnico de Automoción

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Legal Counsel

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Head of Office App1 (m/f/d)

Customer Service Representative - Danish speaking - Automotive - Onsite - FA02

Inside Sales SMB Account Representative - German language

Senior Implementation Consultant PSS

Sales Development Team Lead - French Speaker

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Evinova Product Director – Study Operations

English-Spanish Bilingual Tier 2 Technical Support Representative

Sales Development Representative - Croatian Market

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