20 publicaciones de empleo destacadas de customer service representative en castellbisbal, ct (¡Están contratando!)

Technical Support Specialist
UL Solutions —Barcelona, Barcelona provincia
- Español
- Informática
- Solución de problemas de software
Inside Sales Representative IP&E
Arrow Electronics, Inc. —Barcelona, Barcelona provincia
- Jornada completa
- Español
- Ventas
- Inglés
CPQ Deployment Leader
Schneider Electric —Barcelona, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- Español
- Oracle
- Informática
- Días de asuntos propios
- Teletrabajo opcional
Sales Coordinator
Lexidy Law Boutique —Barcelona, Barcelona provincia
- Jornada completa
- Ventas
- Inglés
- Oficina
Head of SDR, Europe
SumUp —Barcelona, Barcelona provincia
- Ventas
Solicitud rápida
Senior Quality & Regulatory Compliance Manager - Medical and In Vitro Devices
Sener —Cerdanyola del Vallès, Barcelona provincia
- Trabajo híbrido
- Español
- Grado
Solicitud rápida
14d
Order Management Specialist
Stark Future —Sant Boi de Llobregat, Barcelona provincia
- Disponibilidad fin de semana
- Sistemas ERP
- Inglés
- Máster
Legal Counsel
DSV —Rubí, Barcelona provincia
- Jornada completa
- Español
- Inglés
- Grado
Mid-Market Account Executive (Greek Market)
Revolut —Barcelona, Barcelona provincia
- Jornada completa
- Teletrabajo
- Ventas
- Salesforce
- Inglés
Mid-Market Account Executive (Baltics Market)
Revolut —Barcelona, Barcelona provincia
- Jornada completa
- Teletrabajo
- Ventas
- Salesforce
- Inglés
GCS Core Lab WF/IT Senior Specialist
Roche —Sant Cugat del Vallès, Barcelona provincia
- Jornada completa
- Informática
- Hospital
- Inglés
9d
Beauty Advisor Barcelona
PUIG —Barcelona, Barcelona provincia
- Ventas
- Inglés
Expansion Account Representative DACH (maternity cover)
Autodesk —Barcelona, Barcelona provincia
- Jornada completa
- Ventas
- Salesforce
- Grado
Head of Office App1 (m/f/d)
Allianz —Barcelona, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- Inglés
- Plan de pensiones
Medical Director, Patient Safety Physician
AstraZeneca —Barcelona, Barcelona provincia
- Jornada completa
- Microsoft Excel
- Doctorado
- Oficina
VAC_60_2026 - FACILITIES MAINTENANCE TECHNICIAN
Institut de Recerca contra la Leucèmia Josep Carreras —Badalona, Barcelona provincia
- Jornada completa
- Español
- Doctorado
- Hospital
9d
Hotline Technician Automotive (m/f/d) | Tecnico Garage Support Automotive
TecAlliance —Barcelona, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- Español
- Inglés
8d
Enterprise Architect (m/f/d)
Allianz —Barcelona, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- Azure
- Máster
- AWS
- Plan de pensiones
Apprentice Service Technician- BCN
Survitec Group Limited —Barcelona, Barcelona provincia
- Sin necesidad de experiencia
14d
Data Foundation Engineering Lead - Evinova
AstraZeneca —Barcelona, Barcelona provincia
- Jornada completa
- Microsoft Excel
- Oficina
- AWS
6d

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Technical Support Specialist

UL Solutions -
Barcelona, Barcelona provincia

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Detalles del empleo

Cualificaciones

Francés
Español
Informática
Solución de problemas de software
XML
Inglés
SQL
Grado
Chino
Alemán

Descripción completa del empleo

Configuration and Troubleshooting:
- Investigate and troubleshoot system and configuration issues raised by customers or impacting customers.
- Provide assistance to existing customers at critical times of the year. May support multiple products and technology.
- Advise and assist customers in maintaining their use and configuration of the software solution(s).
- Configure the system as per defined requirements using the software user interface.
Collaboration:
- Collaborate with other team members on complex issues/requirements.
- Coach new team members.
- Participate in brainstorming sessions and contribute with creative ideas.
Other responsibilities:
- Attend customer meetings and calls as and when required.
- Provide training to customers on existing functionality.
- Perform additional duties as needed.

Configuration and Troubleshooting:

Monitor incoming Freshdesk tickets and respond within SLA or according to other guidance lines provided.

Investigate and troubleshoot system and configuration issues raised by customers via the Freshdesk ticketing system or impacting customers.

Additionally, provide assistance to existing customers at critical times of the year. May support multiple products and technology.

Advise and assist customers in maintaining their use and configuration of the software solution(s).

Configure the system as per defined requirements using the software user interface (depending on the product(s) supported).

Build and maintain custom forms, update integrations and data aggregation, often using SQL scripts and XML ((depending on the product(s) supported).

Interface with global customers

May be assigned as a dedicated representative for specific customers’ accounts (depending on the product)

Collaboration:

Collaborate with other team members on complex issues/requirements.

Coach new team members.

Participate in brainstorming sessions and contribute with creative ideas.

Escalate to T3 when needed (see more details in the escalation section below).

Other responsibilities:

Attend customer meetings and calls as and when required.

Provide quick training to customers on existing functionality.

Perform additional duties as needed.

Education at degree level or equivalent work experience. Bachelor’s degree in computer science, Information Technology, or related technical discipline preferred. Education at degree level in engineering may be required.
Minimum three (3) years of experience in software troubleshooting, technical support, or relevant experience.
Experience interfacing with external (and global) customers.
Experience working to effectively troubleshoot, and problem solve. This includes being able to work independently to analyze the situation, identify obstacles, obtain key pieces of information, and apply knowledge gained to rectify situations and gain mutual resolution.
Ability to learn new technologies while maintaining high levels of performance in a high-pressure environment.
Strong communication skills, both written and verbal.
Fluent English is essential and additional languages beneficial (e.g. German, French, Spanish, Japanese, Chinese)
Ability to build and maintain relationships with customers.
Change mindset: contribute to and actively participate in change initiatives, offer ideas for continuous improvement.

Preferred Skills:

Previous experience working in a global team with distributed workforce is desirable.
Industry knowledge in Health, Learning, Compliance, Sustainability and/or Renewables is a plus.

A global leader in applied safety science, UL Solutions (NYSE: ULS) transforms safety, security and sustainability challenges into opportunities for customers in more than 110 countries. UL Solutions delivers testing, inspection and certification services, together with software products and advisory offerings, that support our customers’ product innovation and business growth. The UL Mark serves as a recognized symbol of trust in our customers’ products and reflects an unwavering commitment to advancing our safety mission. We help our customers innovate, launch new products and services, navigate global markets and complex supply chains, and grow sustainably and responsibly into the future. Our science is your advantage.

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customer service representative empleos en castellbisbal, ct

Technical Support Specialist

Inside Sales Representative IP&E

CPQ Deployment Leader

Sales Coordinator

Head of SDR, Europe

Senior Quality & Regulatory Compliance Manager - Medical and In Vitro Devices

Order Management Specialist

Legal Counsel

Mid-Market Account Executive (Greek Market)

Mid-Market Account Executive (Baltics Market)

GCS Core Lab WF/IT Senior Specialist

Beauty Advisor Barcelona

Expansion Account Representative DACH (maternity cover)

Head of Office App1 (m/f/d)

Medical Director, Patient Safety Physician

VAC_60_2026 - FACILITIES MAINTENANCE TECHNICIAN

Hotline Technician Automotive (m/f/d) | Tecnico Garage Support Automotive

Enterprise Architect (m/f/d)

Apprentice Service Technician- BCN

Data Foundation Engineering Lead - Evinova

Quiero recibir la alerta de empleo más reciente de customer service representative en castellbisbal, ct

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