20 publicaciones de empleo destacadas de service english en benisanó, vc (¡Están contratando!)

Payment Experience Associate I
Flywire —Valencia, Valencia provincia
- Jornada completa
- Trabajo híbrido
- Inglés
- Oficina
- Teletrabajo opcional
Solicitud rápida
7d
(Temporary Maternity) Labour Relations and Employment Expert
PowerCo SE —Valencia, Valencia provincia
- Español
- Inglés
- Grado
Sales Representative - German - Valencia
JUJUR —Valencia, Valencia provincia
- Jornada completa
- Español
- Ventas
- Inglés
Revenue Marketing & Pipeline Lead
ActioGlobal —Valencia, Valencia provincia
- Jornada completa
- CRM software
- Español
- Ventas
Solicitud rápida
Sales Representative - Dutch - Valencia
JUJUR —Valencia, Valencia provincia
- Jornada completa
- Español
- Ventas
- Inglés
Project Manager New Product Introduction (Genetics)
Vitrolife Group —Paterna, Valencia provincia
- PMP
- Inglés
- Máster
Chief Marketing Officer
sesametime —Valencia, Valencia provincia
- Jornada completa
- Español
- Inglés
- Project management
Internship: Support for the Electrification Sales Department - Industrial Segment
Asea Brown Boveri S.A. —Paterna, Valencia provincia
- Media jornada
- Inglés
- Microsoft Office
- Habilidades de comunicación
Solicitud rápida
Portfolio Analyst
Apex Group —Valencia, Valencia provincia
- Jornada completa
- Microsoft Excel
- Inglés
- Oficina
10d
System Test Engineer
K-LAGAN —Valencia, Valencia provincia
- Español
- Informática
- Inglés
Sales Application Specialist
Werfen —Valencia, Valencia provincia
- Jornada completa
- Doctorado
- Ventas
- Inglés
QA Engineer
Xplore Group —Valencia, Valencia provincia
- Informática
- Inglés
- Oficina
Oracle Financial Functional Stream Lead (F2M) (P)
International Organization for Migration —Valencia, Valencia provincia
- Jornada completa
- Español
- Oracle
- Informática
2d
Manager II, IT Engineering (Operations & Support)
Flywire —Valencia, Valencia provincia
- Jornada completa
- Trabajo híbrido
- Informática
- Inglés
- Oficina
- Teletrabajo opcional
Solicitud rápida
Principal Business Analyst - Property Management Platform
DKB Code Factory —Valencia, Valencia provincia
- Español
- Inglés
- Servicios financieros
Solicitud rápida
Private Equity Senior Fund Accountant
Pinnacle Fund Services —Valencia, Valencia provincia
- De 30.000 € a 37.000 € al año
- Jornada completa
- Trabajo híbrido
- Microsoft Excel
- Inglés
- Oficina
Solicitud rápida
CX Specialist | Dutch native | July/Aug
weWow —Valencia, Valencia provincia
- De 1.400 € a 1.600 € al mes
- Jornada completa
- Español
- Servicio al cliente
- Inglés
Solicitud rápida
Embedded Linux Software Engineer
Nextpower —Valencia, Valencia provincia
- Jornada completa
- Español
- Grado
- JavaScript
Cybersecurity Professional - Senior Identity & Access Management (IAM) Expert (f/m/d)
Siemens —Valencia, Valencia provincia
- Jornada completa
- Trabajo híbrido
- Inglés
- AWS
- Liderazgo
Project Manager - Container Terminal Technology Implementations
Moffatt & Nichol —Valencia, Valencia provincia
- Jornada completa
- Microsoft Excel
- Inglés
- Oficina
Solicitud rápida
1d

Quiero recibir la alerta de empleo más reciente de service english en benisanó, vc

Al iniciar sesión en tu cuenta, aceptas las Condiciones del servicio de SimplyHired, nuestra Política sobre cookies y nuestra Política de privacidad.

Explorar empleos en más ubicaciones

service english jobs near benisanó, vc

Empleos de IT Support en Valencia, Valencia Provincia

Empleos de Sales Representative en Valencia, Valencia Provincia

Empleos de Seo Specialist Seo Executive en Madrid, Madrid Provincia

Empleos de People & Culture Specialist en Madrid, Madrid Provincia

Empleos de Application Specialist en Barcelona, Barcelona Provincia

Empleos de Application Specialist en Madrid, Madrid Provincia

Empleos de Onboarding Specialist en Barcelona, Barcelona Provincia

Empleos de Clinical Specialist en Madrid, Madrid Provincia

Empleos de It Support en Bilbao, Vizcaya Provincia

Empleos de It en Las Palmas De Gran Canaria, LAS Palmas Provincia

Empleos de It Support en Principado De Asturias

Empleos de It Support en Alzira, Valencia Provincia

Empleos de Customer Support German en Valencia, Valencia Provincia

Empleos de Financial Accountant en Lezama, Vizcaya Provincia

Empleos de Technical Writer, Senior en Granada, Granada Provincia

Empleos de Abogado Senior En en Madrid, Madrid Provincia

Empleos de Digital Marketer en Valencia, Valencia Provincia

Empleos de Content Marketer Remote en Madrid, Madrid Provincia

Empleos de Growth Marketer en Madrid, Madrid Provincia

Empleos de Jornada Completa Store Manager en Barcelona Provincia

Payment Experience Associate I

Flywire -
Valencia, Valencia provincia

Solicitud rápida

Detalles del empleo

Jornada completa
Hace 7 días

Beneficios

Teletrabajo opcional

Cualificaciones

Francés
Slack
Inglés
Zendesk
Portugués

Descripción completa del empleo

Company Description

Are you ready to trade your job for a journey? Become a FlyMate!

Passion, excitement & global collaboration are all core to what it means to be a FlyMate. At Flywire, we’re on a mission to deliver the world’s most important and complex payments. We use our Flywire Advantage - the combination of our next-gen payments platform, proprietary payment network and vertical specific software, to help our clients get paid, and help their customers pay with ease - no matter where they are in the world.

What more do we need to truly be unstoppable? Perhaps, that is you!

Who we are:

Flywire is a global payments enablement and software company, founded a decade ago to solve high-stakes, high-value payments in education, using modern technology.

Today, we’ve digitized payments for more than 3,300+ global clients across education, healthcare, travel & B2B, covering more than 240 countries and territories and supporting over 140 currencies. And, we’re just getting started!

With over 1000+ global FlyMates, representing more than 40 nationalities, and in 14 offices world-wide, we’re looking for FlyMates to join the next stage of our journey as we continue to grow.

Job Description

This role is a Valencia office / hybrid role. Please bear this in mind!

Payment Experience roles at Flywire are not your typical ‘support’ roles. As the first point of contact at Flywire, you will be equipped with broad knowledge of Flywire's core business capabilities, which alongside your positive attitude and the support of our amazing global team, allows you to troubleshoot any aspect of our payer’s problems.

As part of this role, you will be the first person customers connect with Flywire who guides them through their payment process. You will liaise closely with all departments in a fast-paced environment where growth and change are the norm. A Payment Experience Associate is a problem-solver, who is excited to be a part of a spirited team and is a knowledge expert to solve complex payment inquiries. You're highly skilled at uncovering customers' needs, then following through with enlightening solutions. Resilience, curiosity, cultural awareness, and empathy are key traits, as your day-to-day will be filled with communicating internationally. The role offers a strong base to build a career within Flywire.

You will

Develop a thorough understanding of the company’s products, services, and policies to provide accurate, efficient and personalised solutions to Flywire users.
Handle customers' questions and concerns by phone, chat, email or any applicable contact channels with speed, professionalism and empathy. Be a brand ambassador and make a positive first impression of Flywire.
Carry out proactive payer outreach, as needed, to support the completion of a booking or the resolution of an issue.
Solve complex payment problems utilizing different software tools and collaborating closely with team members and other departments.
Conduct daily follow-up with previously unresolved requests.
Collect feedback to better understand payment issues and payer trends - be the voice of the payer within Flywire escalating insight to the senior members.
Stay updated on new product features, updates, and company policies to provide accurate and current information to customers.
Be inspired to take initiative in new projects that contribute to the greater success of the business.
Be highly flexible and open to change in job responsibilities, processes, and procedures as the company grows and evolves.
Take on new responsibilities and adapt to shifts in customer needs and company goals with a positive and proactive attitude.
Have fun while working hard with a goal-oriented team.

Qualifications

Here’s What We’re Looking For:

Business proficiency in English and French or Portuguese.
2 years of experience in customer support, a background in banking or payments is a plus.
Strong work ethic focused on learning and effectively performing assigned tasks.
Availability to work 11am-7pm, Monday to Friday.

Communication

Demonstrates strong written and verbal communication skills, confidently engaging with customers across all contact channels (including phone, chat, email, WeChat, WhatsApp, etc.) and accurately documenting customer interactions and follow-up actions.
Experience communicating with a global customer base and/or demonstrate an empathetic and cultural-aware communication style.
Efficient communication with internal teams and demonstrate global collaboration.

Knowledge & Application

Capable of addressing straightforward and routine customer issues by adhering to established guidelines and standard operating procedures (SOPs).
Maintains up-to-date knowledge of products and services to provide accurate and reliable information to customers.

Problem Solving

Familiar with standard operating procedures and basic troubleshooting techniques to efficiently resolve a variety of frontline customer inquiries across multiple channels and platforms.
Proactiveness and to escalate more complex issues to higher levels of support, utilizing active listening skills to fully understand and respond to customer queries.

Data Analysis

Responsible for basic data entry and reporting tasks, ensuring accurate documentation and organization of data from customer interactions.

Technologies We Use:

Zendesk
Google Workspace
Banking and partner back offices
Looker
Slack

Additional Information

We Offer:

Employee Stock Purchase Plan (ESPP)
Work with brilliant people that will keep you on your toes, learn more about their journeys by checking out #InsideFlywire on social media
Dynamic & Global Team (we have been collaborating virtually for years!)
Wellbeing Programs (Mental Health, Wellness, Yoga/Pilates/HIIT Classes) with Global FlyMates
Be a meaningful part in our success - every FlyMate makes an impact
Competitive time off including FlyBetter Days to volunteer in a cause you believe in and Digital Disconnect Days!
Work From Home Stipend
Great Talent & Development Programs (Managers Taking Flight – for new or aspiring managers!)

Submit today and get started!

We are excited to get to know you! Throughout our process you can expect to meet with different FlyMates including the Hiring Manager, Peers on the team, the VP of the department, and a skills assessment. Your Talent Acquisition Partner will walk you through the steps and be your “go-to” person for any questions.

Flywire is an equal opportunity employer. With over 30 nationalities across 12 different offices, and diversity and inclusion at the core of our people agenda, we believe our FlyMates are our greatest asset, and we’re excited to watch our unique culture evolve with each new hire.

Flywire is an equal opportunity employer.

#LI-Hybrid

Solicitud rápida

Refina tu búsqueda

service english empleos en benisanó, vc

Payment Experience Associate I

(Temporary Maternity) Labour Relations and Employment Expert

Sales Representative - German - Valencia

Revenue Marketing & Pipeline Lead

Sales Representative - Dutch - Valencia

Project Manager New Product Introduction (Genetics)

Chief Marketing Officer

Internship: Support for the Electrification Sales Department - Industrial Segment

Portfolio Analyst

System Test Engineer

Sales Application Specialist

QA Engineer

Oracle Financial Functional Stream Lead (F2M) (P)

Manager II, IT Engineering (Operations & Support)

Principal Business Analyst - Property Management Platform

Private Equity Senior Fund Accountant

CX Specialist | Dutch native | July/Aug

Embedded Linux Software Engineer

Cybersecurity Professional - Senior Identity & Access Management (IAM) Expert (f/m/d)

Project Manager - Container Terminal Technology Implementations

Quiero recibir la alerta de empleo más reciente de service english en benisanó, vc

Related Searches

Explorar empleos en más ubicaciones

Herramientas para candidatos

Herramientas para empresas

Buscar

Mantener la conexión