1 publicación de empleo destacada de customer service representative en madrid, md (¡Están contratando!)

Beauty Advisor Madrid
PUIG —Madrid, Madrid provincia
- Ventas
- Inglés
2h

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Beauty Advisor Madrid

PUIG -
Madrid, Madrid provincia

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Detalles del empleo

Contrato indefinido
Hace 2 horas

Cualificaciones

Ventas
Upselling
Inglés

Descripción completa del empleo

Brands

Rabanne,

Carolina Herrera,

Jean Paul Gaultier,

Penhaligon's,

Adolfo Dominguez,

L'Artisan Parfumeur,

Nina Ricci,

Byredo

City

Madrid

Work area

Beauty Advisor

Job type

Permanent

The Opportunity

PUIG is looking for a Beauty Advisor to join our team, reporting directly to the Store Manager / Regional Manager of the assigned store.

As a Beauty Advisor, you will be the primary representative of our brands to customers. We are a leader in the fragrance, beauty, and luxury sector, so your professionalism will be key to conveying the corporate image, ensuring customer satisfaction, and fostering loyalty.

Your role will be essential in actively contributing to store sales and achieving both quantitative and qualitative objectives, working collaboratively within the team.

If you are passionate about sales and the world of luxury, we want to meet you!

What you'll get to do

Ensure a unique and unforgettable shopping experience at all times, guaranteeing the achievement of established Sell Out objectives, monitoring KPIs, other indicators, and store traffic metrics.
Promote cross-selling and upselling, striving to exceed objectives and ensuring the highest quality in sales and customer experience.
Have a deep knowledge of all products within the assigned range and stay updated at all times.
Narrate the stories and values of each of our brands. Stay informed about our industry and competitors.
Ensure customer loyalty by collecting their information through appropriate tools and building long-term relationships with them.
Participate in regular store meetings and contribute to the implementation of a winning action plan.
Manage all special events, including collection launches, customer events, counter/store animations, podiums, sales events, and mall events, etc.
Ensure that the point of sale expresses the excellence of our brands sublimely, constantly guaranteeing the perfect display of our products according to company standards, and identifying any necessary corrections to increase sales.
Proactively participate in the product category stock process to maximize sales (merchandise receipt, inventories, warehouse, orders, etc.).
Contribute to a collaborative environment and service excellence by working as a team with other members, showing proactivity and seeking solutions, all in accordance with the company’s values.
Attend all relevant training sessions, programs, and meetings led by store management and the education team.

We'd love to meet you if you have

Passionate about or with solid experience in selling fragrances, makeup, and luxury or niche brands.
Proven experience as a makeup specialist.
Customer-oriented, with the ability to build lasting and trusting relationships.
Excellent communication skills and active listening abilities.
Enjoy working in a team and are an open, ambitious, dynamic, and proactive individual.
Flexible in adapting to various schedules and tasks.
Proficient in English; knowledge of additional languages is a plus.

A few things you'll love about us

An entrepreneurial, creative and welcoming work culture
A range of learning and development opportunities
An international company with plenty of opportunities to grow
A competitive compensation & benefits package

Puig is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status, or any other characteristic protected by law.

At Puig, we are continually looking for enthusiastic and committed individuals from a broad range of backgrounds and experiences to join our team. We believe that creating an inclusive environment in which you feel welcomed, valued, engaged, and empowered strengthens our business and fosters a culture where we are inspired to work hard, challenge ourselves, and be innovative in our thinking. Additionally, we believe that the diversity of our employees makes us a stronger company and better able to serve our customers around the world.

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Beauty Advisor Madrid

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