Description
Ria Money Transfer, a business segment of Euronet Worldwide, Inc. (NASDAQ: EEFT), delivers innovative financial services including fast, secure, and affordable global money transfers to millions of customers along with currency exchange, mobile top-up, bill payment and check cashing services, offering a reliable omnichannel experience. With over 600,000 locations in nearly 200 countries and territories, our purpose remains to open ways for a better everyday life.
We believe we can create a world in which people are empowered to build the life they dream of, no matter who they are or where they are. One customer, one family, one community at a time.
ABOUT THIS ROLE
The mission of this role is to be responsible to coordinate payments solution for the business by finding the best method and following up on external agents’ deposits.
The Settlement analyst will involve regular interaction with external customers; understanding their queries and taking the initiative to drive for timely and consistent resolution. The role suits an analytical and customer focused individual with a capability to interrogate and deliver improvements on existing processes.
ROLES & RESPONSIBILITIES
Analyzes, reconciles, and/or evaluates the accuracy of commodity transactions and details, ensuring proper amounts and classification.
Learn all about the different payment methods like ACH, CIT, Card Terminals, etc.
Create a detail list with all payment methods available and their respective fees/cost.
Roll-out of settlement methods, such as card payment, CIT, Smart Safes, ACH etc.
Compare different providers and choose best alternative.
Contingency planning and execution, if one settlement method is blocked.
Find out the main contact person for each company provider and keep good relation and communication.
Review the Gross, EBIT, Txts, Volume, etc. for current agents with CIT service and provide feedback to manager.
Call agents to make sure they understand their payment method (Especially new agents).
Review each pick-up schedule service and fix accordingly in Fx-Client.
POSITION REQUIREMENTS
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2 - 3 years’ work experience as an office clerk.
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Previous experience in financial services or business development area will be valued.
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Good background in financial controlling. Bachelor's degree in Finance/Accounting or related filed required.
Proficiency in English and German is a must
