20 publicaciones de empleo destacadas de customer service representative en sant boi de llobregat, ct (¡Están contratando!)

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Satispay —Barcelona, Barcelona provincia
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French Technical Sales Representative – Cloud Security
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German Technical Sales Representative – Cloud Security
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Manager Inside Sales - Dutch Speaking
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IoT Product Lead

Nespresso -
Esplugues de Llobregat, Barcelona provincia

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Detalles del empleo

Beneficios

Plan de pensiones

Cualificaciones

Inglés
Hardware de ordenador
UX
B2B
Cloud

Descripción completa del empleo

We are looking for an IoT Product Lead to be part of our Nestlé Nespresso Digital Team. At Nespresso, our Digital team is at the heart of our innovation journey, a space where we continue to invest, evolve, and grow.

Position Snapshot

Location: Nespresso Hub, Barcelona. Spain.
Type of Contract: Permanent.
Type of work: Hybrid (two days on site, three days in office)
Work Language: Fluent Business English

The Role

We are seeking an experienced IoT Product Lead to define and drive the strategy, roadmap, and execution of Nespresso's Smart Machines ecosystem, spanning connected coffee machines, companion mobile applications, backend services, and emerging digital experiences.

This role combines strategic leadership with end-to-end product accountability, which means that this role also demands hands-on dedication. The Product Lead will shape the future of connected coffee experiences while ensuring successful delivery of critical initiatives including the Recipe Platform, Mobile App Strategy, chatbot implementation, and the sustainment of existing Vertuo Line digital services.

The ideal candidate is a strong product leader capable of translating long-term vision into actionable roadmaps, influencing senior stakeholders (strong negotiator profile), and orchestrating cross-functional teams across hardware, software, data, and commercial domains, including experience with aftersales and client support.

Currently, there is a main initiative which connects coffee machine with extended digital experience. It requires a deep integration into Nespresso eco-system with 30+ different systems and points of integration.

In This Role, You Will:

Product Strategy & Vision

Define and evolve the long-term vision for the Smart Machines ecosystem
Own the strategic roadmap
Balance consumer needs, technical capabilities, and business priorities
Identify opportunities for new digital services, value-added experiences, and revenue streams
Drive portfolio decisions based on consumer insights, telemetry data, market trends, and innovation opportunities

Product Leadership & Roadmap Ownership

Own the global Smart Machines product roadmap
Translate strategy into measurable outcomes, business cases, and delivery plans.
Lead prioritization across machine, application, backend, connectivity, and cloud services.
Ensure alignment between short-term delivery objectives and long-term product ambitions.
Govern investment choices, value realization, and roadmap trade-offs

Stakeholder Management & Governance

Act as the primary representative of Smart Machines products across the organization.
Align senior leadership, market stakeholders, engineering teams, and external partners around a shared vision.
Establish governance structures that enable efficient decision-making.
Communicate roadmap progress, risks, opportunities, and business impact to leadership.
Build strong partnerships across, Product, Engineering, UX, Data & Analytics, Operations, Marketing

Data-Driven Decision Making

Leverage Machine telemetry, App analytics, Consumer behavior insights, Operational performance data
Define and monitor KPIs
Drive continuous improvement and evidence-based prioritization.

What We’re Looking For:

8+ years in Product Management, with considerable experience working with IoT products.
Experience managing connected-device ecosystems with native applications.
Proven track record owning strategic roadmaps and large-scale digital products.
Experience leading global initiatives involving hardware and software products.
Experience influencing senior leadership and complex stakeholder networks.

Extra Skills That Set You Apart:

Strong understanding of cloud platforms.

We Offer You:

We offer more than just a job. We put people first and inspire you to become the best version of yourself.

Great benefits including competitive salary and a comprehensive social benefits package. We have one of the most competitive pension plans on the market, as well as flexible remuneration with tax advantages: health insurance, restaurant card, mobility plan, etc.
Personal and professional growth through ongoing training and constant career opportunities reflecting our conviction that people are our most important asset.
Hybrid working environment with flexible working scheme. Our state-of-the-art campus is dog friendly and equipped with a medical center, canteen and areas to co-create network and chill!
Recreation activities such as yoga, Zumba, etc. and a wide range of volunteering activities.

The Hiring Process:

Your Application: Submit your application and Talent Acquisition will review it (make sure your CV is in English as the hiring team is international).
Interviews: Engage in three stages of interviews (Talent Acquisition, Hiring Manager, and Stakeholder Interview).
Feedback: After interviews, we provide feedback to all candidates.
Job Offer: Successful candidates will receive a formal offer.
Onboarding: Prepare your onboarding journey and welcome you on your first day at Nespresso!

About Nespresso

The Nespresso story began with a simple but revolutionary idea: enable anyone to create the perfect cup of espresso coffee.

Since 1986, Nespresso has redefined and revolutionized the way millions of people enjoy their coffee.

We are a Company committed with the Climate change and we aim to achieve carbon neutrality as soon as possible and net-zero GHG emissions by 2050 at the latest.

In 2019 we created the digital hub in Barcelona to offer the best customer experience and innovation to B2C and B2B channels.

We encourage the diversity of applicants across gender, age, ethnicity, nationality, sexual orientation, social background, religion or belief and disability.

People are at the heart of our success – all 14,000 of them. We actively cultivate diversity, inclusion and belonging in the workplace. We celebrate individuality, believing that your authenticity and uniqueness can help us to grow and thrive together

Step outside your comfort zone; share your ideas, way of thinking and working to make a difference to the world, every single day. You own a piece of the action – make it count.

Join Nestlé #beaforceforgood

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