20 publicaciones de empleo destacadas de customer service representative en castellbisbal, ct (¡Están contratando!)

Technical Support Specialist
UL Solutions —Barcelona, Barcelona provincia
- Español
- Informática
- Solución de problemas de software
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SumUp —Barcelona, Barcelona provincia
- Ventas
Solicitud rápida
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- Español
- Grado
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- Jornada completa
- Microsoft Excel
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- Informática
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Cargill —Barcelona, Barcelona provincia
- Español
- Ventas
- Inglés
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Neodent —Barcelona, Barcelona provincia
- Jornada completa
- Teletrabajo
- Español
- Ventas
- Inglés
Legal Counsel
DSV —Rubí, Barcelona provincia
- Jornada completa
- Español
- Inglés
- Grado
Mid-Market Account Executive (Greek Market)
Revolut —Barcelona, Barcelona provincia
- Jornada completa
- Teletrabajo
- Ventas
- Salesforce
- Inglés
Business Development Representative (French - Hospitality)
Infor —Barcelona, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- Español
- Ventas
- Inglés
20h
Director, Channel Strategy, EUCAN & International
AstraZeneca —Barcelona, Barcelona provincia
- Jornada completa
- Microsoft Excel
- Oficina
- Grado
7d
GCS Core Lab WF/IT Senior Specialist
Roche —Sant Cugat del Vallès, Barcelona provincia
- Jornada completa
- Informática
- Hospital
- Inglés
10d
Inside Sales Representative Danish Speaker
IWG —Cornellà de Llobregat, Barcelona provincia
- Ventas
- Inglés
- Oficina
20h
Beauty Advisor Barcelona
PUIG —Barcelona, Barcelona provincia
- Ventas
- Inglés
Head of Office App1 (m/f/d)
Allianz —Barcelona, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- Inglés
- Plan de pensiones
Sales Representative
Etihad Airways —Barcelona, Barcelona provincia
- Jornada completa
- CRM software
- Ventas
- Servicio al cliente
20h
Operational Excellence Specialist
Biomat SA —Parets del Vallès, Barcelona provincia
- Jornada completa
- Español
- Inglés
- Microsoft Office
Medical Director, Patient Safety Physician
AstraZeneca —Barcelona, Barcelona provincia
- Jornada completa
- Microsoft Excel
- Doctorado
- Oficina
VAC_60_2026 - FACILITIES MAINTENANCE TECHNICIAN
Institut de Recerca contra la Leucèmia Josep Carreras —Badalona, Barcelona provincia
- Jornada completa
- Español
- Doctorado
- Hospital
10d
Compliance Lead
Kidde Global Solutions —Esplugues de Llobregat, Barcelona provincia
- Español
- Inglés
- Grado

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Technical Support Specialist

UL Solutions -
Barcelona, Barcelona provincia

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Detalles del empleo

Cualificaciones

Francés
Español
Informática
Solución de problemas de software
XML
Inglés
SQL
Grado
Chino
Alemán

Descripción completa del empleo

Configuration and Troubleshooting:
- Investigate and troubleshoot system and configuration issues raised by customers or impacting customers.
- Provide assistance to existing customers at critical times of the year. May support multiple products and technology.
- Advise and assist customers in maintaining their use and configuration of the software solution(s).
- Configure the system as per defined requirements using the software user interface.
Collaboration:
- Collaborate with other team members on complex issues/requirements.
- Coach new team members.
- Participate in brainstorming sessions and contribute with creative ideas.
Other responsibilities:
- Attend customer meetings and calls as and when required.
- Provide training to customers on existing functionality.
- Perform additional duties as needed.

Configuration and Troubleshooting:

Monitor incoming Freshdesk tickets and respond within SLA or according to other guidance lines provided.

Investigate and troubleshoot system and configuration issues raised by customers via the Freshdesk ticketing system or impacting customers.

Additionally, provide assistance to existing customers at critical times of the year. May support multiple products and technology.

Advise and assist customers in maintaining their use and configuration of the software solution(s).

Configure the system as per defined requirements using the software user interface (depending on the product(s) supported).

Build and maintain custom forms, update integrations and data aggregation, often using SQL scripts and XML ((depending on the product(s) supported).

Interface with global customers

May be assigned as a dedicated representative for specific customers’ accounts (depending on the product)

Collaboration:

Collaborate with other team members on complex issues/requirements.

Coach new team members.

Participate in brainstorming sessions and contribute with creative ideas.

Escalate to T3 when needed (see more details in the escalation section below).

Other responsibilities:

Attend customer meetings and calls as and when required.

Provide quick training to customers on existing functionality.

Perform additional duties as needed.

Education at degree level or equivalent work experience. Bachelor’s degree in computer science, Information Technology, or related technical discipline preferred. Education at degree level in engineering may be required.
Minimum three (3) years of experience in software troubleshooting, technical support, or relevant experience.
Experience interfacing with external (and global) customers.
Experience working to effectively troubleshoot, and problem solve. This includes being able to work independently to analyze the situation, identify obstacles, obtain key pieces of information, and apply knowledge gained to rectify situations and gain mutual resolution.
Ability to learn new technologies while maintaining high levels of performance in a high-pressure environment.
Strong communication skills, both written and verbal.
Fluent English is essential and additional languages beneficial (e.g. German, French, Spanish, Japanese, Chinese)
Ability to build and maintain relationships with customers.
Change mindset: contribute to and actively participate in change initiatives, offer ideas for continuous improvement.

Preferred Skills:

Previous experience working in a global team with distributed workforce is desirable.
Industry knowledge in Health, Learning, Compliance, Sustainability and/or Renewables is a plus.

A global leader in applied safety science, UL Solutions (NYSE: ULS) transforms safety, security and sustainability challenges into opportunities for customers in more than 110 countries. UL Solutions delivers testing, inspection and certification services, together with software products and advisory offerings, that support our customers’ product innovation and business growth. The UL Mark serves as a recognized symbol of trust in our customers’ products and reflects an unwavering commitment to advancing our safety mission. We help our customers innovate, launch new products and services, navigate global markets and complex supply chains, and grow sustainably and responsibly into the future. Our science is your advantage.

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customer service representative empleos en castellbisbal, ct

Technical Support Specialist

Head of SDR, Europe

Senior Quality & Regulatory Compliance Manager - Medical and In Vitro Devices

Order Management Specialist

Senior Director - Enterprise AI Platforms

Sales Manager (Gourmet)

Sales Representative Dental Implants (Neodent) - Barcelona

Legal Counsel

Mid-Market Account Executive (Greek Market)

Business Development Representative (French - Hospitality)

Director, Channel Strategy, EUCAN & International

GCS Core Lab WF/IT Senior Specialist

Inside Sales Representative Danish Speaker

Beauty Advisor Barcelona

Head of Office App1 (m/f/d)

Sales Representative

Operational Excellence Specialist

Medical Director, Patient Safety Physician

VAC_60_2026 - FACILITIES MAINTENANCE TECHNICIAN

Compliance Lead

Quiero recibir la alerta de empleo más reciente de customer service representative en castellbisbal, ct

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