Coordinator, Customer Office
CHEP —Madrid, Madrid provincia
- Jornada completa
- Trabajo híbrido
- Microsoft Powerpoint
- Microsoft Word
- Español
1h
Backend Java Team Lead
Indra —Madrid, Madrid provincia
- Trabajo híbrido
- Oracle
- Java
- APIs
Senior Mobility Specialist - Immigration Lawyer
Remote —Madrid, Madrid provincia
- De 63.550 € a 71.500 € al año
- Teletrabajo
- Inglés
- Vacaciones pagadas
- Teletrabajo opcional
1d
Backend Java Team Lead
Minsait —Madrid, Madrid provincia
- Trabajo híbrido
- Oracle
- Java
- APIs
EPC HSE Coordinator M/F
Renvolt Spain —Madrid, Madrid provincia
- Microsoft Office
- Máster
- Grado
Configuration Management and DevOps Engineer
Serco —Villanueva de la Cañada, Madrid provincia
- DevOps
- Inglés
- Scripting
Solicitud rápida
Senior Marketing Manager
Kenes Group Ltd —Madrid, Madrid provincia
- Jornada completa
- Trabajo híbrido
- Inglés
- Investigación
- Marketing
15h
AVIONICS & MISSION - INTEGRATION TEST ENGINEER (LAB/RIG)
Airbus Defence and Space SAU —Getafe, Madrid provincia
- Jornada completa
- Trabajo híbrido
- Español
- Inglés
- Oficina
Senior Consultant SAP Authorization
Sika —Madrid, Madrid provincia
- Jornada completa
- Español
- Informática
- Inglés
Fleet Maintenance Support
Europcar —Madrid, Madrid provincia
- Jornada completa
- Experiencia administrativa
6d
MEP Manager
Group-IPS —Madrid, Madrid provincia
- Español
- Inglés
Project Engineer
Toyota Automated Logistics —Madrid, Madrid provincia
- Jornada completa
- Español
- Inglés
- Ingeniería eléctrica
ingeniero de laboratorio
Hexcel Corporation —Parla, Madrid provincia
- Jornada completa
- Oficina
System Service Technician
ABB Robotics Ibérica, S.A.U. —Madrid, Madrid provincia
- Jornada completa
- Trabajo híbrido
- Español
- Inglés
- Controladores lógicos programables
Solicitud rápida
6d

More jobs to discover

Find similar jobs that you might be interested in.

Backend Java Team Lead
Indra —Madrid, Madrid provincia
Ensure proper technical coordination within the team and with other areas, especially with the technical coordinator of the solution.
Backend Java Team Lead
Minsait —Madrid, Madrid provincia
Ensure proper technical coordination within the team and with other areas, especially with the technical coordinator of the solution.

Quiero recibir la alerta de empleo más reciente de team coordinator en madrid madrid provincia

Al iniciar sesión en tu cuenta, aceptas las Condiciones del servicio de SimplyHired, nuestra Política sobre cookies y nuestra Política de privacidad.

Explorar empleos en más ubicaciones

team coordinator jobs near madrid madrid provincia

Empleos de Office Coordinator en Madrid, Madrid Provincia

Empleos de Senior Java Developer en Madrid, Madrid Provincia

Empleos de Key Account Manager en Andalucía

Empleos de Sales Manager en Donostia San Sebastián, Guipúzcoa Provincia

Empleos de Office en Málaga Provincia

Empleos de Event Coordinator en Barcelona, Barcelona Provincia

Empleos de Back Office Banca en Madrid, Madrid Provincia

Empleos de Back Office Comercial en Madrid, Madrid Provincia

Empleos de Data Engineer A en Vigo, Pontevedra Provincia

Empleos de Ai Engineer en En Remoto

Empleos de Aerospace Engineer en Barcelona, Barcelona Provincia

Empleos de Mechanical Engineer en Madrid Provincia

Empleos de Communication Officer en Barcelona, Barcelona Provincia

Empleos de Health, Field Service Engineer en Madrid, Madrid Provincia

Empleos de Ims Health en Barcelona, Barcelona Provincia

Empleos de Environmental Health Officer en Abrera, Barcelona Provincia

Empleos de Cto, Chief Technology Officer en Marça, Tarragona Provincia

Empleos de Shared Service Center en Barcelona, Barcelona Provincia

Empleos de Guest Service en Málaga Provincia

Empleos de Service Technician en Madrigalejo Del Monte, Burgos Provincia

Coordinator, Customer Office

CHEP -
Madrid, Madrid provincia

Solicitar ahora

Detalles del empleo

Jornada completa
Hace 1 hora

Cualificaciones

Microsoft Powerpoint
Microsoft Word
Francés
Español
Microsoft Excel
Servicio al cliente
SAP
Salesforce
Gestión en la cadena de suministro
Inglés
Microsoft Office
Gestión del tiempo

Descripción completa del empleo

CHEP helps move more goods to more people, in more places than any other organization on earth via our 347 million pallets, crates and containers. We employ approximately 13,000 people and operate in 60 countries. Through our pioneering and sustainable share-and-reuse business model, the world’s biggest brands trust us to help them transport their goods more efficiently, safely and with less environmental impact.

What does that mean for you? You’ll join an international organization big enough to take you anywhere, and small enough to get you there sooner. You’ll help change how goods get to market and contribute to global sustainability. You’ll be empowered to bring your authentic self to work and be surrounded by diverse and driven professionals. And you can maximize your work-life balance and flexibility through our Hybrid Work Model .

Job Description

Key Responsibilities May Include:

Professionally manage and resolve customer inquiries, complaints, and requests, ensuring timely and effective communication while adhering to service level agreements (SLAs).
Facilitate smooth customer onboarding processes, ensuring accurate setup of customer accounts, and delivering system training where needed to support customer success.
Collaborate cross-functionally with teams such as Sales, Finance, and Operations to ensure a seamless customer experience, from order processing to issue resolution.
Maintain accurate and up-to-date customer information and service requests in relevant systems, ensuring data integrity and supporting performance tracking and reporting.
Conduct regular reviews of customer accounts to assess performance, identify improvement opportunities, and provide actionable insights to enhance customer satisfaction.
Support continuous improvement initiatives by contributing ideas and feedback on optimizing customer service processes, reducing operational inefficiencies, and increasing service levels.
Play a key role in customer retention efforts by proactively addressing issues, monitoring customer satisfaction metrics, and identifying opportunities for service enhancement.
Act as a customer advocate within the organization, ensuring that customer needs and concerns are effectively communicated and addressed in collaboration with internal stakeholders.

About the Role:

Position Purpose:

The purpose of the Customer Office coordinator is to own the administrative side of account management for a regional portfolio within Pallecon Europe and to support account management more broadly. It involves quality execution of tasks, collaboration, teamwork and proactive communication on tasks status, both with customers and internal stakeholders. The mission of the Customer Office coordinator is to provide timely and accurate resolution to administrative tasks, contributing to smooth processing of internal and external request impacting customer journey. By supporting customers and internal stakeholders such as Account Managers and customer facing colleagues, the team helps streamline processes, reduce friction, and ensure that day-to-day activities are completed timely, with precision and care. To ensure operational continuity and depending on business needs, this role may be required to provide backup or temporarily transition into one of the other CX roles.

Major/ Key Accountabilities:

Customer interaction and administrative tasks execution (like masterdata, documentation, manual billing, quality complaints, onboardings, dispute resolution), non-exhaustive list.
Work closely with Account Managers and customer-facing teams to ensure smooth execution of internal processes.
Act as a reliable support function to enable commercial teams to focus on customer engagement and growth.

Experience:

3-5 years Customer Service, Supply Chain

Skills & Knowledge:

Brings a solution-focused approach and helps foster a collaborative, results-driven team culture
Ability to communicate clearly and professionally with internal and external stakeholders
Excellent organisation, time management and prioritization skills
Attention to detail, high level of accuracy
Teamwork
Flexibility
Clear understanding of the impact of internal tasks to the customer experience and to the business growth
Good knowledge of MS Office (Excel, Word, PowerPoint)
Experience working with Salesforce and SAP.

Languages:

French, English and Spanish

Remote Type

Hybrid Remote

Skills to succeed in the role

Adaptability, Building Rapport, Commercial Sustainability, Continuous Process Improvement, Customer Experience (CX), Customer Support, Data Storytelling, Empathy, Experimenting, Our Business, Problem Resolution, Sales Communications, Taking Ownership, Teamwork, Understand Customers

We are an Equal Opportunity Employer, and we are committed to developing a diverse workforce in which everyone is treated fairly, with respect, and has the opportunity to contribute to business success while realizing his or her potential. This means harnessing the unique skills and experience that each individual brings and we do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Individuals fraudulently misrepresenting themselves as Brambles or CHEP representatives have scheduled interviews and offered fraudulent employment opportunities with the intent to commit identity theft or solicit money. Brambles and CHEP never conduct interviews via online chat or request money as a term of employment. If you have a question as to the legitimacy of an interview or job offer, please contact us at [email protected].

Solicitar ahora

Refina tu búsqueda

team coordinator empleos en madrid madrid provincia

Coordinator, Customer Office

Backend Java Team Lead

Senior Mobility Specialist - Immigration Lawyer

Backend Java Team Lead

EPC HSE Coordinator M/F

Configuration Management and DevOps Engineer

Senior Marketing Manager

AVIONICS & MISSION - INTEGRATION TEST ENGINEER (LAB/RIG)

Senior Consultant SAP Authorization

Fleet Maintenance Support

MEP Manager

Project Engineer

ingeniero de laboratorio

System Service Technician

More jobs to discover

Quiero recibir la alerta de empleo más reciente de team coordinator en madrid madrid provincia

Related Searches

Explorar empleos en más ubicaciones

Job Description

Remote Type

Skills to succeed in the role

Herramientas para candidatos

Herramientas para empresas

Buscar

Mantener la conexión