7 publicaciones de empleo destacadas de remote customer service spain en barcelona barcelona provincia (¡Están contratando!)

Multiple IT Business Systems Analysts Specializations Entry Professional
Hitachi Rail —Barcelona, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- Informática
- Grado
8h
Head of Retail, South Territory EMEA
New Balance —Barcelona, Barcelona provincia
- Disponibilidad fin de semana
- Merchandising
- Inglés
- Liderazgo
Performance Energy Engineer (m/f/d)
Siemens —Barcelona, Barcelona provincia
- Jornada completa
- Español
- Inglés
- HVAC
10d
Senior Software Engineer
Lighthouse Intelligence Ltd. —Barcelona, Barcelona provincia
- Jornada completa
- Inglés
- Hotel
- Python
Electrical Engineer
GE Vernova —Barcelona, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- Oficina
System Service Technician
ABB Robotics Ibérica, S.A.U. —Barcelona, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- Español
- Inglés
- Controladores lógicos programables
Solicitud rápida
7d
Executive Assistant to CCO and Reginal CEO
DHL —Barcelona, Barcelona provincia
- Microsoft Powerpoint
- Microsoft Word
- Español
4h

More jobs to discover

Find similar jobs that you might be interested in.

Head of Retail, South Territory EMEA
New Balance —Barcelona, Barcelona provincia
Cluster strategy and growth: Define and deliver the cluster retail strategy aligned to EMEA priorities; prioritise investments, local initiatives and resource…
Head of Property
Brico Depôt —El Prat de Llobregat, Barcelona provincia
Localización y análisis de terrenos y ubicaciones estratégicas. Negociación con administraciones públicas, propietarios, inversores y operadores.
Solicitud rápida

Quiero recibir la alerta de empleo más reciente de remote customer service spain en barcelona barcelona provincia

Al iniciar sesión en tu cuenta, aceptas las Condiciones del servicio de SimplyHired, nuestra Política sobre cookies y nuestra Política de privacidad.

Explorar empleos en más ubicaciones

remote customer service spain jobs near barcelona barcelona provincia

Empleos de Business en Santa Perpètua De Gaià, Tarragona Provincia

Empleos de Assistant en Ribadesella, Asturias Provincia

Empleos de Retail Assistant en Madrid, Madrid Provincia

Empleos de Research Assistant en Madrid, Madrid Provincia

Empleos de Retail Sales Associate en Milano, Lombardia

Empleos de Event Sales en Roma, Lazio

Empleos de Retail Sales Associate en Aiello Del Friuli, Friuli Venezia Giulia

Empleos de Sales Account en Verona, Veneto

Empleos de Sales Manager en Napoli, Campania

Empleos de Retail Sales Associate en Scandicci, Toscana

Empleos de Retail Sales Associate en Serravalle Scrivia, Piemonte

Empleos de Rf Engineer en Madrid, Madrid Provincia

Empleos de Service Technician en Madrigalejo Del Monte, Burgos Provincia

Empleos de Spanish Speaking Customer Service en Remote

Empleos de Danish Customer Service en Barcelona, Barcelona Provincia

Empleos de Field Service Engineer en Barcelona, Barcelona Provincia

Empleos de Electrical Engineer en Navalagamella, Madrid Provincia

Empleos de Devops Engineer en Centro Madrid, Madrid Provincia

Empleos de Electrical Engineer en Fresno De Torote, Madrid Provincia

Empleos de Electrical Engineer en Alicante, Alicante Provincia

Multiple IT Business Systems Analysts Specializations Entry Professional

Hitachi Rail -
Barcelona, Barcelona provincia

Solicitar ahora

Detalles del empleo

Jornada completa
Hace 8 horas

Cualificaciones

Informática
Gestión de servicios de IT
Grado
ServiceNow
FP Grado Superior
Help desk

Descripción completa del empleo

Location:

Barcelona, Spain

Job ID:

R0136873

Date Posted:

2026-08-07

Company Name:

HITACHI ENERGY SPAIN, S.A.U.

Profession (Job Category):

IT, Telecom & Internet

Job Schedule:

Full time

Remote:

Job Description:

The Opportunity

We are looking for 7 L1 Application Support Analysts to join our growing IT Service team in Madrid or Barcelona .

In this entry-level role, you will be part of the first line of support for business applications used across our organization, helping users resolve incidents and service requests while ensuring an effective and timely support experience.

This role does not require a development background; instead, we are looking for people with a good understanding of IT and applications, strong problem-solving and communication skills, and an interest in building their career in application support and IT service management.

You will join an international environment and contribute to a growing support organization that provides service across multiple time zones.

How You'll Make an Impact

Act as a first point of contact for users experiencing issues with business applications, analysing requests and providing initial functional support.
Manage incidents and service requests throughout their lifecycle, ensuring accurate documentation, prioritisation and timely follow-up.
Troubleshoot common application issues and guide users when incidents are related to functionality or incorrect use of the application.
Escalate incidents requiring deeper technical analysis or development to the appropriate L2/L3 teams and follow up through resolution.
Monitor recurring incidents and collaborate with other support and technical teams to identify opportunities for service improvement.
Contribute to an effective support service through clear communication, structured ticket management and a strong customer-oriented approach.

Your Background

Vocational training (FP/Grado Superior), Bachelor's degree, technical courses or equivalent knowledge in IT, Computer Science, Information Systems or a related area.
Previous experience or relevant knowledge in Service Desk, Help Desk, Application Support, IT Support or similar environments ; junior profiles with relevant training are welcome.
Basic understanding of business applications, IT environments and incident/service request management.
Familiarity with ITSM or ticketing tools; experience with ServiceNow is considered an advantage.
Strong communication, organisation and problem-solving skills, with a customer-service mindset.
Availability to work from Madrid or Barcelona in a hybrid model . As the team will provide support across different time zones, positions will be available across different service shifts, including morning, afternoon and night coverage.

About Us

Hitachi Energy is a global technology leader in electrification, powering a sustainable energy future through innovative power grid technologies with digital at the core. Over three billion people depend on our technologies to power their daily lives.

With over 50,000 employees in 60 countries, we work together to advance the world's energy system to be more sustainable, flexible and secure.

Accessibility and reasonable accommodation

Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a general inquiry form on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process.

This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response.

Use of Al and automated tools in recruitment

As part of our recruitment process, Hitachi Energy uses digital and automated tools, including Al-supported solutions, to assist with activities such as application screening, job matching, and interview scheduling. These tools are designed to support our recruiters and do not replace human decision-making. Candidate data is processed in accordance with applicable data protection and employment laws as well as Hitachi's Global Data Privacy Notice.

Background Screening and Security Checks

As part of the hiring process, Hitachi Energy conducts pre-employment background checks that may include verification of employment history, education, criminal records, and other relevant information, in accordance with applicable laws.

For certain roles—particularly those involving access to sensitive information, financial responsibilities, client data, regulated environments, or security-sensitive functions—additional or more comprehensive background or security screenings may be required. These may include, but are not limited to, enhanced criminal history checks, credit history reviews (where legally permissible), sanctions screening, or other due diligence measures aligned with the responsibilities of the position.

The scope and depth of any background or security review will be determined based on the nature of the role and business necessity, and will always be conducted in compliance with applicable federal, state, and local laws. Candidates will be notified and, where required, asked to provide consent prior to the initiation of any such checks.

Solicitar ahora

Refina tu búsqueda

remote customer service spain empleos en barcelona barcelona provincia

Multiple IT Business Systems Analysts Specializations Entry Professional

Head of Retail, South Territory EMEA

Performance Energy Engineer (m/f/d)

Senior Software Engineer

Electrical Engineer

System Service Technician

Executive Assistant to CCO and Reginal CEO

More jobs to discover

Quiero recibir la alerta de empleo más reciente de remote customer service spain en barcelona barcelona provincia

Related Searches

Explorar empleos en más ubicaciones

The Opportunity

How You'll Make an Impact

Your Background

About Us

Herramientas para candidatos

Herramientas para empresas

Buscar

Mantener la conexión