10 publicaciones de empleo destacadas de remote customer service spain en barcelona, ct (¡Están contratando!)

Multiple IT Business Systems Analysts Specializations Entry Professional
Hitachi Rail —Barcelona, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- Informática
- Grado
5h
DevOps Engineer
Giesecke+Devrient —El Prat de Llobregat, Barcelona provincia
- Jornada completa
- Oracle
- Informática
- DevOps
- Teletrabajo opcional
AWS Cloud Engineer (Systems)
Giesecke+Devrient —Sant Joan Despí, Barcelona provincia
- Jornada completa
- Sistema operativo Windows
- AWS
- Scripting
- Teletrabajo opcional
Senior Angular Engineer
ANYbotics —Barcelona, Barcelona provincia
- Informática
- Inglés
- JavaScript
Senior Standardisation expert
Giesecke+Devrient —Sant Joan Despí, Barcelona provincia
- Jornada completa
- Inglés
- Grado
- Negociación
- Teletrabajo opcional
DevOps Engineer (m/f/d)
MEDIA MARKT SATURN TH SERVICES BARCELONA, S.A. —Barcelona, Barcelona provincia
- Jornada completa
- Español
- Azure
- DevOps
- Abono gimnasio
Solicitud rápida
Performance Energy Engineer (m/f/d)
Siemens —Barcelona, Barcelona provincia
- Jornada completa
- Español
- Inglés
- HVAC
10d
Senior Software Engineer
Lighthouse Intelligence Ltd. —Barcelona, Barcelona provincia
- Jornada completa
- Inglés
- Hotel
- Python
Electrical Engineer
GE Vernova —Barcelona, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- Oficina
System Service Technician
ABB Robotics Ibérica, S.A.U. —Barcelona, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- Español
- Inglés
- Controladores lógicos programables
Solicitud rápida
7d

Discover related jobs

Based on your search for remote customer service spain jobs.

Recepcionist@ y administrativ@
Sun & Moon —Barcelona, Barcelona provincia
\* Nivel de inglés medio o alto (se valorarán otros idiomas). \* Gestionar reservas, facturas y tareas administrativas. \* Gestionar los check-ins y check-outs.
De 1.700 € a 1.800 € al mes
Solicitud rápida
AUXILIAR ADMINISTRATIVO/VA CON ATENCION AL CLIENTE
ASESORIA DE EMPRESAS EN BADALONA —Badalona, Barcelona provincia
Auxiliar administrativo/va. Recepción de clientes, atención telefónica, seguimiento de clientes, solicitud de documentación, introducción datos a programas.…
De 1.471 € a 1.500 € al mes

Quiero recibir la alerta de empleo más reciente de remote customer service spain en barcelona, ct

Al iniciar sesión en tu cuenta, aceptas las Condiciones del servicio de SimplyHired, nuestra Política sobre cookies y nuestra Política de privacidad.

Explorar empleos en más ubicaciones

remote customer service spain jobs near barcelona, ct

Empleos de Business en Santa Perpètua De Gaià, Tarragona Provincia

Empleos de Data Engineer en Madrid, Madrid Provincia

Empleos de Devops Engineer en Málaga, Málaga Provincia

Empleos de Automotive Engineer en Madrid Provincia

Empleos de Software Engineer Internship en Madrid Provincia

Empleos de Devops Engineer en Barcelona, Barcelona Provincia

Empleos de Devops Engineer en Madrid, Madrid Provincia

Empleos de Automation Engineer en Barcelona, Barcelona Provincia

Empleos de Cloud Engineer en Galicia

Empleos de Cloud en Málaga, Málaga Provincia

Empleos de Cloud Engineer en Elche, Alicante Provincia

Empleos de Cloud Engineer en Valencia Provincia

Empleos de Cloud Engineer en Madrid, Madrid Provincia

Empleos de Developer en Andorra La Vella

Empleos de Rf Engineer en Madrid, Madrid Provincia

Empleos de Service Technician en Madrigalejo Del Monte, Burgos Provincia

Empleos de Spanish Speaking Customer Service en Remote

Empleos de Danish Customer Service en Barcelona, Barcelona Provincia

Empleos de Field Service Engineer en Barcelona, Barcelona Provincia

Empleos de Electrical Engineer en Navalagamella, Madrid Provincia

Multiple IT Business Systems Analysts Specializations Entry Professional

Hitachi Rail -
Barcelona, Barcelona provincia

Solicitar ahora

Detalles del empleo

Jornada completa
Hace 5 horas

Cualificaciones

Informática
Gestión de servicios de IT
Grado
ServiceNow
FP Grado Superior
Help desk

Descripción completa del empleo

Location:

Barcelona, Spain

Job ID:

R0136873

Date Posted:

2026-08-07

Company Name:

HITACHI ENERGY SPAIN, S.A.U.

Profession (Job Category):

IT, Telecom & Internet

Job Schedule:

Full time

Remote:

Job Description:

The Opportunity

We are looking for 7 L1 Application Support Analysts to join our growing IT Service team in Madrid or Barcelona .

In this entry-level role, you will be part of the first line of support for business applications used across our organization, helping users resolve incidents and service requests while ensuring an effective and timely support experience.

This role does not require a development background; instead, we are looking for people with a good understanding of IT and applications, strong problem-solving and communication skills, and an interest in building their career in application support and IT service management.

You will join an international environment and contribute to a growing support organization that provides service across multiple time zones.

How You'll Make an Impact

Act as a first point of contact for users experiencing issues with business applications, analysing requests and providing initial functional support.
Manage incidents and service requests throughout their lifecycle, ensuring accurate documentation, prioritisation and timely follow-up.
Troubleshoot common application issues and guide users when incidents are related to functionality or incorrect use of the application.
Escalate incidents requiring deeper technical analysis or development to the appropriate L2/L3 teams and follow up through resolution.
Monitor recurring incidents and collaborate with other support and technical teams to identify opportunities for service improvement.
Contribute to an effective support service through clear communication, structured ticket management and a strong customer-oriented approach.

Your Background

Vocational training (FP/Grado Superior), Bachelor's degree, technical courses or equivalent knowledge in IT, Computer Science, Information Systems or a related area.
Previous experience or relevant knowledge in Service Desk, Help Desk, Application Support, IT Support or similar environments ; junior profiles with relevant training are welcome.
Basic understanding of business applications, IT environments and incident/service request management.
Familiarity with ITSM or ticketing tools; experience with ServiceNow is considered an advantage.
Strong communication, organisation and problem-solving skills, with a customer-service mindset.
Availability to work from Madrid or Barcelona in a hybrid model . As the team will provide support across different time zones, positions will be available across different service shifts, including morning, afternoon and night coverage.

About Us

Hitachi Energy is a global technology leader in electrification, powering a sustainable energy future through innovative power grid technologies with digital at the core. Over three billion people depend on our technologies to power their daily lives.

With over 50,000 employees in 60 countries, we work together to advance the world's energy system to be more sustainable, flexible and secure.

Accessibility and reasonable accommodation

Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a general inquiry form on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process.

This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response.

Use of Al and automated tools in recruitment

As part of our recruitment process, Hitachi Energy uses digital and automated tools, including Al-supported solutions, to assist with activities such as application screening, job matching, and interview scheduling. These tools are designed to support our recruiters and do not replace human decision-making. Candidate data is processed in accordance with applicable data protection and employment laws as well as Hitachi's Global Data Privacy Notice.

Background Screening and Security Checks

As part of the hiring process, Hitachi Energy conducts pre-employment background checks that may include verification of employment history, education, criminal records, and other relevant information, in accordance with applicable laws.

For certain roles—particularly those involving access to sensitive information, financial responsibilities, client data, regulated environments, or security-sensitive functions—additional or more comprehensive background or security screenings may be required. These may include, but are not limited to, enhanced criminal history checks, credit history reviews (where legally permissible), sanctions screening, or other due diligence measures aligned with the responsibilities of the position.

The scope and depth of any background or security review will be determined based on the nature of the role and business necessity, and will always be conducted in compliance with applicable federal, state, and local laws. Candidates will be notified and, where required, asked to provide consent prior to the initiation of any such checks.

Solicitar ahora

Refina tu búsqueda

remote customer service spain empleos en barcelona, ct

Multiple IT Business Systems Analysts Specializations Entry Professional

DevOps Engineer

AWS Cloud Engineer (Systems)

Senior Angular Engineer

Senior Standardisation expert

DevOps Engineer (m/f/d)

Performance Energy Engineer (m/f/d)

Senior Software Engineer

Electrical Engineer

System Service Technician

Discover related jobs

Quiero recibir la alerta de empleo más reciente de remote customer service spain en barcelona, ct

Related Searches

Explorar empleos en más ubicaciones

The Opportunity

How You'll Make an Impact

Your Background

About Us

Herramientas para candidatos

Herramientas para empresas

Buscar

Mantener la conexión