20 publicaciones de empleo destacadas de specialist, enterprise process en en remoto (¡Están contratando!)

Player Experience Specialist
Naphora Games Group —En remoto
- Teletrabajo
- Inglés
- Inteligencia artificial
- Marketing
Solicitud rápida
10d
Senior Treasury Specialist
FYST —En remoto
- Jornada completa
- Teletrabajo
- Microsoft Excel
- Inglés
Solicitud rápida
Proposal Manager - Europe
Veeva Systems —En remoto
- De 35.000 € a 80.000 € al año
- Jornada completa
- Teletrabajo
- Microsoft Powerpoint
- Microsoft Word
- Español
- Teletrabajo opcional
- Abono gimnasio
Localisation Specialist (Translator) - Basque
Revolut —En remoto
- De 2.000 € a 2.200 € al mes
- Jornada completa
- Teletrabajo
- Marketing
- Inglés
- Oficina
1d
Localisation Specialist (Translator) - Greek
Revolut —En remoto
- De 2.000 € a 2.200 € al mes
- Jornada completa
- Teletrabajo
- Marketing
- Inglés
- Oficina
1d
Principal Strategy Manager, Revenue Excellence
Autodesk —En remoto
- De 54.000 € a 79.200 € al año
- Jornada completa
- Teletrabajo
- Ventas
- Inglés
- Marketing
Senior Manager, User Experience
Appfire —En remoto
- Festivos
- Teletrabajo
- Investigación
- IT
- Inteligencia artificial
- Abono gimnasio
Solicitud rápida
8d
Technical Account Manager
HostPapa —En remoto
- Jornada completa
- Teletrabajo
- Español
- Ventas
- Inglés
- Teletrabajo opcional
10d
Account Manager - Website Marketing Agency
Dog & Rooster —En remoto
- De 20.884,63 € a 48.142,44 € al año
- Media jornada
- Teletrabajo
- Ventas
- Inglés
- Marketing
Solicitud rápida
1d
Global Program Manager - Commercial Life Sciences
Veeva Systems —En remoto
- De 100.000 € a 180.000 € al año
- Jornada completa
- Teletrabajo
- Oficina
- Marketing
- Negociación
- Teletrabajo opcional
Credit Product Manager (SME Business Lending)
Revolut —En remoto
- Jornada completa
- Teletrabajo
- Investigación
- Oficina
- Liderazgo
Sales Specialist B2B (Private Customers)
Libelium Comunicaciones Distribuidas —En remoto
- Jornada completa
- Trabajo híbrido
- Inglés
- Disponible para viajar
- Negociación
Sales Development Representative (EU Remote)
Gurobi Optimization —En remoto
- Jornada completa
- Teletrabajo
- CRM software
- Marketing
- Salesforce
Solicitud rápida
13d
Technical Consultant - Integrations
Veeva Systems —En remoto
- De 50.000 € a 85.000 € al año
- Jornada completa
- Teletrabajo
- Informática
- Oficina
- Java
- Teletrabajo opcional
Migration Consultant
Veeva Systems —En remoto
- De 50.000 € a 85.000 € al año
- Jornada completa
- Teletrabajo
- Oracle
- Sistemas ERP
- Oficina
- Teletrabajo opcional
Sales Director - Mainland Europe
CitySwift —En remoto
- Teletrabajo
- Español
- Oficina
- Días de asuntos propios
- Seguro de vida
Solicitud rápida
MDM Technical Architect (Remote)
Veeva Systems —En remoto
- De 50.000 € a 85.000 € al año
- Jornada completa
- Teletrabajo
- CRM software
- Inglés
- Oficina
- Teletrabajo opcional
- Abono gimnasio
Network Engineer - Cloud Operations
Siemens Healthineers —En remoto
- Jornada completa
- Teletrabajo
- Azure
- Informática
- Servicio al cliente
Solicitud rápida
13d
Senior Solutions Architect | Python and GenAI
Provectus —En remoto
- Jornada completa
- Teletrabajo
- Inglés
- Máster
- SQL
Solicitud rápida
Senior Software Engineer
GitHub, Inc. —En remoto
- De 60.500 € a 112.300 € al año
- Jornada completa
- Teletrabajo
- Doctorado
- Informática
- DevOps

Quiero recibir la alerta de empleo más reciente de specialist, enterprise process en en remoto

Al iniciar sesión en tu cuenta, aceptas las Condiciones del servicio de SimplyHired, nuestra Política sobre cookies y nuestra Política de privacidad.

Explorar empleos en más ubicaciones

specialist, enterprise process jobs near en remoto

Empleos de Sales Director en Paris (75)

Empleos de Network Engineer en En Remoto

Empleos de Account Manager en En Remoto

Empleos de Auditor Senior, Oficina en Reus, Tarragona Provincia

Empleos de Regulatory Affairs Specialist en Barcelona, Barcelona Provincia

Empleos de Empleo Senior en Asturias Provincia

Empleos de Sales Director en Lyon (69)

Empleos de Sales Tech en Paris (75)

Empleos de Inside Sales en Paris (75)

Empleos de Sales Director en Auvergne Rhône Alpes

Empleos de Product Director en Paris (75)

Empleos de Network Engineer en Barcelona, Barcelona Provincia

Empleos de Network Engineer en Valencia, Valencia Provincia

Empleos de Junior Engineer en Madrid, Madrid Provincia

Empleos de Payload Engineer en Madrid, Madrid Provincia

Empleos de Network Engineer en Madrid, Madrid Provincia

Empleos de Firmware Engineer en Valencia, Valencia Provincia

Empleos de Account Manager en Aduna, Guipúzcoa Provincia

Empleos de Account Manager en Pontevedra, Pontevedra Provincia

Empleos de Hotel Manager en Málaga Provincia

Player Experience Specialist

Naphora Games Group
En remoto

Solicitud rápida

Detalles del empleo

Hace 10 días

Cualificaciones

Jira
Árabe
Inglés
Árabe estándar moderno
Zendesk
Confluence
Inteligencia artificial
Marketing

Descripción completa del empleo

At Naphora Games Group, we're building more than games, we're building a global team of ambitious, driven people who are hungry to learn, experiment, and raise the bar for the next generation of games.

We collaborate openly, move fast, and challenge ourselves every day to build better, smarter, and faster.

Our goal is to create world-class games that players around the globe love and remember. If you thrive in a high-performance, ownership-driven environment and want to make a real impact, you'll fit right in with us.

Role Summary

Own and support the player experience across Naphora's mobile games.

Your objective is to provide fast, high-quality player support while turning player feedback into actionable insights that improve our games and overall player experience.

You'll manage player support and community channels, investigate issues, monitor player sentiment, and work closely with Product, QA, Engineering, and Marketing to ensure players are heard and supported.

Responsibilities

Player Support

Manage player support across Zendesk, in-game support, email, and social channels
Investigate and resolve issues related to accounts, purchases, gameplay, progression, and technical problems
Respond to App Store and Google Play reviews in a timely and player-focused manner
Escalate bugs, exploits, and critical issues to QA, Engineering, and Product teams
Maintain and improve FAQs, support documentation, and the player knowledge base

Community & Player Insights

Moderate and engage with communities across Discord, Reddit, Facebook, and other relevant platforms
Monitor player sentiment, feedback, recurring issues, and emerging trends
Produce weekly Voice of the Player reports with key insights and actionable recommendations
Build positive relationships with players through clear and professional communication
Identify opportunities to improve player retention through support and community engagement

LiveOps & Performance

Support LiveOps by communicating events, updates, maintenance, and other important information
Monitor support KPIs, service levels, CSAT, and SLA performance
Collaborate with Product, QA, Engineering, and Marketing to improve the overall player experience
Continuously improve support processes, tools, and automation

Success Looks Like

Responding to player inquiries quickly while maintaining high-quality communication
Resolving player issues efficiently and minimizing unnecessary escalations
Maintaining strong App Store and Google Play ratings through consistent review management
Identifying recurring issues before they become widespread problems
Providing player insights that contribute to product improvements
Maintaining strong CSAT and SLA performance
Building positive relationships with the player community
Taking ownership of the player experience across all support channels

Qualifications

1–3 years of experience in Customer Support, Community Management, Player Experience, or a similar role
Passion for mobile games and delivering great player experiences
Experience with Zendesk, Freshdesk, Intercom, or similar support platforms
Experience responding to App Store and Google Play reviews
Experience moderating communities across platforms such as Discord, Reddit, or Facebook
Strong written communication, analytical, and problem-solving skills
Ability to investigate player issues and clearly document bugs for internal teams
Ability to prioritize multiple requests in a fast-paced live service environment
Understanding of LiveOps, free-to-play mobile games, player retention, and community engagement is highly desirable
Experience with Jira, Confluence, AI-assisted support tools, or support automation is an advantage
Fluent in English; Arabic is an advantage

If this role excites you and you're ready to help shape the future of game development at Naphora, we encourage you to apply.

Solicitud rápida

Refina tu búsqueda

specialist, enterprise process empleos en en remoto

Player Experience Specialist

Senior Treasury Specialist

Proposal Manager - Europe

Localisation Specialist (Translator) - Basque

Localisation Specialist (Translator) - Greek

Principal Strategy Manager, Revenue Excellence

Senior Manager, User Experience

Technical Account Manager

Account Manager - Website Marketing Agency

Global Program Manager - Commercial Life Sciences

Credit Product Manager (SME Business Lending)

Sales Specialist B2B (Private Customers)

Sales Development Representative (EU Remote)

Technical Consultant - Integrations

Migration Consultant

Sales Director - Mainland Europe

MDM Technical Architect (Remote)

Network Engineer - Cloud Operations

Senior Solutions Architect | Python and GenAI

Senior Software Engineer

Quiero recibir la alerta de empleo más reciente de specialist, enterprise process en en remoto

Related Searches

Explorar empleos en más ubicaciones

Role Summary

Responsibilities

Success Looks Like

Qualifications

Herramientas para candidatos

Herramientas para empresas

Buscar

Mantener la conexión