20 publicaciones de empleo destacadas de customer service representative en rubí barcelona provincia (¡Están contratando!)

Portuguese and Spanish, Automotive Customer Support Agent (Hybrid)
Bosch Group —Barcelona, Barcelona provincia
- Disponibilidad fin de semana
- Trabajo híbrido
- Español
- Servicio al cliente
- Inglés
Solicitud rápida
Global Insights, Analytics, and Forecasting Lead, CVRM Early Assets and Business Development
AstraZeneca —Barcelona, Barcelona provincia
- Jornada completa
- Microsoft Powerpoint
- Microsoft Excel
- Doctorado
10d
Order Management Specialist
Stark Future —Sant Boi de Llobregat, Barcelona provincia
- Disponibilidad fin de semana
- Sistemas ERP
- Inglés
- Máster
Head of SDR, Europe
SumUp —Barcelona, Barcelona provincia
- Ventas
Solicitud rápida
Customer Service Representative with German
Kennametal —Sant Cugat del Vallès, Barcelona provincia
- Servicio al cliente
- Sistemas ERP
- Inglés
- Plan de pensiones
8d
Client Services Support
CBRE —Barcelona, Barcelona provincia
- Jornada completa
- Microsoft Office
- Habilidades de análisis
- Contabilidad
13d
Customer Service Representative (French)
MSX International —Sant Just Desvern, Barcelona provincia
- 20.000 € al año
- Jornada completa
- Trabajo híbrido
- Servicio al cliente
- Inglés
- Oficina
Solicitud rápida
9d
Italian Speaking Customer Service Representative-Google Ads Products – Part Time
Teleperformance España —Barcelona, Barcelona provincia
- 10.140,50 € al año
- Media jornada
- Servicio al cliente
- Inglés
- Programa de recomendación
9d
Device Commercial and Supply Specialist
AstraZeneca —Barcelona, Barcelona provincia
- Jornada completa
- Teletrabajo
- Microsoft Excel
- Ventas
7d
Sales & BDR Enablement Specialist
cloudpay —Barcelona, Barcelona provincia
- Jornada completa
- Español
- Ventas
- Inglés
- Programa de recomendación
10d
Associate Director, Process & Documentation, Clinial Data Management
AstraZeneca —Barcelona, Barcelona provincia
- Jornada completa
- Microsoft Excel
- Investigación
- Grado
Sales Manager (Gourmet)
Cargill —Barcelona, Barcelona provincia
- Español
- Ventas
- Inglés
Dutch speaking Customer Service Representative – Google Ads Products
Teleperformance España —Barcelona, Barcelona provincia
- 20.555,97 € al año
- Jornada completa
- Trabajo híbrido
- Servicio al cliente
- Salesforce
- Inglés
- Programa de recomendación
9d
Sales Representative Dental Implants (Neodent) - Barcelona
Neodent —Barcelona, Barcelona provincia
- Jornada completa
- Teletrabajo
- Español
- Ventas
- Inglés
Head of Office App1 (m/f/d)
Allianz —Barcelona, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- Inglés
- Plan de pensiones
Beauty Advisor Barcelona
PUIG —Barcelona, Barcelona provincia
- Ventas
- Inglés
Sr. Product Designer – Study Designer at Evinova
AstraZeneca —Barcelona, Barcelona provincia
- Jornada completa
- Microsoft Excel
- Investigación
- Oficina
3d
Workflow & IT Technical Specialist
Roche —Sant Cugat del Vallès, Barcelona provincia
- Jornada completa
- Español
- Ventas
- Inglés
13d
Senior Director - Enterprise AI Platforms
AstraZeneca —Barcelona, Barcelona provincia
- Jornada completa
- Microsoft Excel
- Azure
- Informática
Teleoperatore/Teleoperatrice di Assistenza Clienti (m/f/x) - Barcelona
Transcom —Barcelona, Barcelona provincia
- Español
5d

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Portuguese and Spanish, Automotive Customer Support Agent (Hybrid)

Bosch Group -
Barcelona, Barcelona provincia

Solicitud rápida

Detalles del empleo

Jornada completa

Cualificaciones

Español
Servicio al cliente
Inglés
Portugués
Relaciones Laborales

Descripción completa del empleo

Company Description

We are a Bosch company, but we do not produce tangible objects such as DIY tools or car parts. Service is our product. We provide services and complex technology driven solutions in the area Business Process Outsourcing, and this makes us unique in the Bosch world.

We work with leading companies from the automotive, travel, tourism, building and telecommunications sectors across the world as well as other Bosch units. So besides having external client, we also work for the Bosch Group itself, helping colleagues and divisions in other areas.

As part of the Bosch group, we operate in one of its four main business areas – the Building and Energy Technologies unit. There is a historical reason for it. We used to be part of Bosch Security Systems (producer of security hardware and security solutions). For them we managed for e.g. on-going product maintenance or the emergency and monitoring call center.

Job Description

Are you passionate about technology and cars? If so, Bosch Service Solutions is the place for you. Here, you will have the opportunity to work for a leading global motor company, assisting customers who drive automobiles, motorbikes, or use power equipment.

You will provide assistance with questions on the product portfolio, import/export procedures, first-level technical support, complaints, and support with the use of the IoT technologies these vehicles are equipped with, including apps.In this role, you will utilize your language skills in Portuguese, Spanish and English, to provide outstanding customer service and support.

Manage incoming contacts such as phone calls, emails, and letters from customers: This involves promptly and professionally handling all incoming communication from customers, ensuring that their inquiries and concerns are addressed in a timely manner.
Provide information about products, resolve client queries, and explain company policies: As a customer service representative, you will be responsible for providing accurate and detailed information about the company's products, addressing any questions or concerns that customers may have, and explaining company policies in a clear and helpful manner.
Serve as a brand ambassador and provide outstanding service to clients: As a customer service representative, you will be the face of the company, representing its values and commitment to exceptional service. You will strive to provide an outstanding customer experience, building rapport with clients and ensuring that their needs are met with professionalism and care.

You bring the passion, and we'll give you the training. This role includes a company-paid training of 2-3 weeks so you can become an expert in vehicles, customer support, and internal procedures.

If you are ready to embark on a new adventure with Bosch Service Solutions and have the language skills and customer service experience, we encourage you to apply and join our dynamic and inclusive team.

What we offer:

Immerse yourself in an international network and take advantage of diverse opportunities within a global employer, including training and internal growth.
Enjoy a full-time position with a long-term contract. Your recruiter will give you more details on this.
Work Monday to Saturday, you will be working in the following rota: 09:00 a 17:00, 10:00 a 18:00 , 11:00 a 19:00.
Experience the freedom of a hybrid work setup.
Access exclusive employee discounts on Bosch Power Tools and Home Appliances, perfect for your next DIY project or home upgrade.
Thrive in a fun, rewarding working environment that encourages creativity and innovation.
Full training in customer service including automotive product portfolio, customer experience techniques, apps, IOT (Internet of Things) and software. Get ready to learn a lot!
Free psychological support in English or Spanish.
Weekly free fruit in the office to stay refreshed.
Access to private health insurance at a reduced price under Bosch’s insurance policy.
Annual Christmas box.
32 calendar days of paid holidays per year.

Qualifications

Previous customer service experience is desirable but not essential
Strong problem-solving skills and ability to handle customer queries with empathy
Positive attitude and willingness to learn

- People Person - you enjoy working in a collaborative team environment

Tech savvy and analytical
C2 level in Portuguese and Spanish, Fluency in English. Interviews will be in English. Initial training is 100% in English.

- Candidates must be based in Barcelona and hold a NIE number.
Additional Information

Diversity is an integral part of our corporate strategy and is anchored as one of our values in the “We are Bosch” mission statement. For us, diversity is reflected in the uniqueness of our associates, their personalities, experiences and perspectives. By including everyone and ensuring equal opportunities we unleash our full potential. We are dedicated to ensuring that our hiring processes are fair, inclusive, and free from bias. We are committed to hiring individuals regardless of culture, generation, race, religion an belief, neurodiversity, gender identity, sexual orientation, or disabilities.

Solicitud rápida

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