6 publicaciones de empleo destacadas de sap customer service en barcelona, ct (¡Están contratando!)

Senior Manager Talent Acquisition EMEALA
Sonova —Barcelona, Barcelona provincia
- Trabajo híbrido
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Solutions Architect
BizAway —Barcelona, Barcelona provincia
- Jornada completa
- Teletrabajo
- Español
- Azure
- Oracle
Team Lead - Senior Finance Manager (m/f/d)
Allianz —Barcelona, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- Microsoft Excel
- Sistemas ERP
- Inglés
- Plan de pensiones
4d
Sr Full Stack .NET Developer
Qorvo —Barcelona, Barcelona provincia
- Informática
- Inglés
- SQL
Senior Financial & Tax Accountant
PPG —Rubí, Barcelona provincia
- Jornada completa
- Español
- Microsoft Excel
- Oracle
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Customer Service Representative with German
Kennametal —Sant Cugat del Vallès, Barcelona provincia
- Servicio al cliente
- Sistemas ERP
- Inglés
- Plan de pensiones
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Senior Manager Talent Acquisition EMEALA

Sonova -
Barcelona, Barcelona provincia

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Detalles del empleo

Cualificaciones

Microsoft Excel
Marketing
ATS
Grado
Reclutamiento
Administración y dirección de empresas
Ciencias empresariales

Descripción completa del empleo

Who we are

At Sonova, we envision a world where everyone can enjoy the delight of hearing. This vision inspires us and fuels our commitment to developing innovative solutions that improve hearing health and human connection - from personal audio devices and wireless communication systems to hearing aids and cochlear implants. We're dedicated to providing outstanding customer experiences through our global audiological care services, ensuring that everyone has the opportunity to engage fully with the world around them.

Guided by a culture of continuous improvement that fosters resilience and self-motivation, our team is united by a shared commitment to excellence and a deep sense of pride in our work, each of us playing a vital role in creating meaningful change,

Here you’ll find a diverse range of opportunities that span both consumer and medical solutions and the freedom to shape your career while making an impact on the lives of others. Join us in our mission to create a more connected world, where every voice is heard and every story matters.

Barcelona, Spain

Senior Manager Talent Acquisition EMEALA

The Regional Talent Acquisition Delivery Lead is a critical role that is accountable for driving and overseeing all hiring efforts across EMEA & Latam for all Sonova businesses in the region.

The role will be key to building the Talent Acquisition regional strategy to deliver regional growth ambition, connecting market/country-based recruiters, regional teams, and developing team members to excel through the full recruitment life cycle (intake, sourcing, interviewing, offer management).

In close collaboration with the VP HR EMEA & Latam, local & regional Business Leaders, TA teams in countries and TA CoE, the role will be in charge of evolving talent acquisition practices, elevating process with technology and candidate experience approach, strongly connected to local markets and challenges, by translating enterprise-wide strategy to local and regional specific needs, ultimately acting as a role-model in the TA community and trusted partner of the business leaders.

The role will lead a small regional talent acquisition team to support regional demands and functionally guide local Talent Acquisition teams located in main markets.

More about the role:

Work closely with the newly established HR and Business leadership team in EMEA & Latam to understand and manage critical hiring needs locally and across various geographies
Oversees all recruitment activity across Sonova’s EMEA & Latam, supporting TA market teams to deliver the best service in line with business expectations, balancing workload allocation, leveraging regional teams, sourcing and delivery against a range of requirements across all functions
Support the adaptation of talent acquisition-related technology enhancements and processes designed by the CoE, including drive toward purposeful use of data and analytics to ensure sustainable and healthy performance (KPIs), cascading it to TA teams in countries.
Foster close collaboration with local and regional HR teams within the assigned geography, ensuring that all recruitment touchpoints are upskilled and equipped as required to support TA activity
Act as a first-level escalation point for key Regional and Cluster HR or Business stakeholders
Cascade and achieve performance objectives defined by the CoEs for recruitment delivery in EMEA & Latam central team, as well as deployment in markets with dedicated TA teams, ensuring appropriate alignment with performance/quality standards defined in relevant SLAs
Coach or mentor colleagues and team members according to individual development plans
Ensure the recruitment process is compliant with Sonova`s philosophy and policies, as well as the local government regulations in the talent acquisition space
Gather qualitative and quantitative feedback on overall service levels and work with the TA CoE to provide recommendations to team members and leaders on improvement opportunities
Collaborate with the CoE to optimize recruitment efforts in countries and in the region to achieve an excellent customer experience
Regularly monitor market trends and ensure roll-up of local and regional insights to support ongoing iteration of TA strategies across EMEA & Latin America

More about you:

Bachelor’s degree in Business Administration, Marketing, Human Resources, or related field.
10+ years’ experience in recruitment (E2E) with a strong focus on active candidate identification, engagement, and assessing top talent.
Expertise to build, coach, and mentor high-functioning delivery teams on a regional level from scratch, in a matrix organization.
Experience using an Applicant Tracking System and Candidate Relationship Management tools, such as SAP and Phenom.
Affinity to apply AI and identify potential use-cases to gain efficiency and enhance customer experience.
Previous experience in managing regional growth projects across various countries in EMEA and/or Latam.
Excellent communication and influencing skills, ability to tailor messages to various stakeholder groups and seniorities up to ExCo level.
Trusted advisor who has proven experience in positively influencing and challenging senior leaders with high confidence and empathy.

More about what we offer

As one of the world’s leading hearing care providers headquartered in Switzerland, we’re committed to building an inclusive culture. We want to create an environment where you can balance a successful career with your commitments and interests outside of work, through our flexible hybrid working model. We offer a wide range of training opportunities for both your professional and personal development, and there are exceptional growth opportunities with individual development plans.

For this vacancy, only direct applications will be considered.

Sonova is an equal opportunity employer.

We team up. We grow talent. We collaborate with people of diverse backgrounds to win with the best team in the market place. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of a candidate’s ethnic or national origin, religion, sexual orientation or marital status, gender, genetic identity, age, disability or any other legally protected status.

163860

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