8 publicaciones de empleo destacadas de specialist, enterprise process en en remoto (¡Están contratando!)

Technical Account Manager
HostPapa —En remoto
- Jornada completa
- Teletrabajo
- Español
- Ventas
- Inglés
- Teletrabajo opcional
1d
Global Program Manager - Commercial Life Sciences
Veeva Systems —En remoto
- De 100.000 € a 180.000 € al año
- Jornada completa
- Teletrabajo
- Oficina
- Marketing
- Negociación
- Teletrabajo opcional
14d
Principal Strategy Manager, Revenue Excellence
Autodesk —En remoto
- De 54.000 € a 79.200 € al año
- Jornada completa
- Teletrabajo
- Ventas
- Inglés
- Marketing
7d
Technical Consultant - Integrations
Veeva Systems —En remoto
- De 50.000 € a 85.000 € al año
- Jornada completa
- Teletrabajo
- Informática
- Oficina
- Java
- Teletrabajo opcional
Senior Customer Solutions Architect
Sysdig —En remoto
- Jornada completa
- Teletrabajo
- Azure
- AWS
- Scripting
Solicitud rápida
7d
Security Architect
EPAM Systems, Inc. —En remoto
- Teletrabajo
- Azure
- Oracle
- DevOps
- Vacaciones pagadas
- Programa de recomendación
Senior DevOps (AWS) Engineer
N-iX —En remoto
- Teletrabajo
- DevOps
- Inglés
- Sistema operativo Windows
Solicitud rápida
2d
Anthropic Certified Software Engineer
Provectus —En remoto
- Jornada completa
- Teletrabajo
- Inglés
- Máster
- SQL
Solicitud rápida

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Security Architect
EPAM Systems, Inc. —En remoto
Enjoy more of your personal time with flexible work options, 24 working days of annual leave and paid time off for numerous public holidays.
Senior DevOps (AWS) Engineer
N-iX —En remoto
You will take on the expansion and maintenance of highly available and secure infrastructure through the use of Infrastructure-as-Code, Platform Engineering and…
Solicitud rápida
2d

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Technical Account Manager

HostPapa -
En remoto

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Detalles del empleo

Jornada completa
Hace 1 día

Beneficios

Teletrabajo opcional

Cualificaciones

ITIL Foundation
Español
Ventas
Inglés
Cloud

Descripción completa del empleo

Position Summary

With team members and customers in 39 countries around the globe, HostPapa is currently one of the fastest-growing web hosting companies with a wide range of products available. At its core, we provide individuals and small and medium-sized businesses with access to valuable tools and services critical to their online success, including a Website Builder service for making website creation an ultra-easy task for anyone. Tailored to meet every user's unique needs, our award-winning customer support, email, and cloud-based solutions keep HostPapa at the cutting edge of the web hosting industry and innovation by putting our customers first.

This role focuses on CloudBlue, a HostPapa business that powers cloud commerce for many of the world’s largest service providers, including major Telcos, distributors, and MSPs. CloudBlue enables partners to monetize and manage cloud services and subscriptions at scale, combining the agility of a high-growth business with the backing of a global organization.

As the Technical Account Manager, you will focus on maintaining and enhancing customer environments, coordinating platform maintenance, and providing proactive technical guidance. You will work closely with internal teams and customers to ensure optimal platform performance and strong customer satisfaction.

What you’ll do

Take ownership of customer service delivery across platform, professional, managed, and support services
Ensure high-quality service levels through monitoring, performance targets, and compliance with SLAs/contracts
Oversee incident, problem, and change management processes, driving resolution and root-cause analysis
Manage escalations and customer expectations with transparency and timely updates
Define and refine ITIL-based practices (change, release, capacity, knowledge, etc.) to improve service efficiency
Collaborate with internal teams (support, sales, R&D, professional services) to deliver a “Customer First” strategy
Represent the brand with customers at a senior level, building trust and providing consultative advice on service delivery, costs, and functionality
Act as a trusted technical advisor, understanding customer environments and sharing insights internally
Guide customers through upgrades, new releases, and best-practice solution deployments
Conduct quarterly or consultative reviews to identify trends, recommend improvements, and resolve obstacles
Maintain product knowledge and support documentation to enable effective solutions
Support team development through training objectives and process best practices
Support other tasks or projects as assigned to meet team and business needs

About you

8+ years in customer-facing roles (e.g., Technical Account Manager, Service Delivery Manager, Support Lead)
Fluent in English. Spanish is a plus
Experience with service providers or cloud resellers, supporting enterprise clients in B2B
Proven stakeholder management skills: building trust, setting expectations, and strengthening relationships at all levels
Responsiveness and Customer-first mindset with exceptional hands-on mentality
Strong organizational ability to manage competing customer demands and priorities
Excellent communication, presentation, and relationship-building skills with global partners and internal teams
An analytical mindset to resolve technical and project management challenges
Flexible and willing to be on-call for high-severity customer issues
ITIL Foundation certification a plus (V4 preferred)
Strategic thinker with customer focus and ability to see the bigger picture

What we offer:

Work from anywhere - this is a remote opportunity
A competitive salary that values you and your unique skill sets
Career advancement & professional development opportunities to help you reach your full potential
Flexible work arrangements to support work/life balance

About us:

At HostPapa, we’ve been committed to providing a complete array of enterprise-grade cloud services solutions to every business owner since 2006. These services, traditionally out of reach to smaller businesses, are offered in a one-stop shop, making it quick and easy for customers to select the services they need to grow. We back these offerings with 24/7 award‑winning customer support in four languages.

Our HostPapa family values diversity and inclusion. We have a friendly company culture built on trust and respect spanning the entire company. With the acquisition of several companies into our product portfolio within the past year, we’re growing at an incredible rate and have ample opportunities for career growth.

Come join our talented team of enthusiastic, hard-working, passionate, driven people engaged in meaningful, innovative work. We can’t wait to meet you!

HostPapa is an equal-opportunity employer committed to diversity and inclusion. As a multicultural organization, we encourage individual achievement and recognize the strength of our diverse team.

HostPapa is committed to providing accommodations for people with disabilities. If you require accommodation, please let us know, and we will work with you to meet your needs. Accommodation may be provided in all parts of the hiring process.

It is anticipated that this position will be performed outside of Ontario.

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specialist, enterprise process empleos en en remoto

Technical Account Manager

Global Program Manager - Commercial Life Sciences

Principal Strategy Manager, Revenue Excellence

Technical Consultant - Integrations

Senior Customer Solutions Architect

Security Architect

Senior DevOps (AWS) Engineer

Anthropic Certified Software Engineer

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