20 publicaciones de empleo destacadas de customer service representative en castellbisbal, ct (¡Están contratando!)

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Senior Product Manager - KYC

Spendesk
Barcelona, Barcelona provincia

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Detalles del empleo

Hace 2 días

Beneficios

Abono gimnasio

Cualificaciones

Microsoft Excel
Inglés
Servicios financieros

Descripción completa del empleo

Product Vision

We're looking for a Senior Product Manager to lead the KYC & AML squad — the team responsible for how Spendesk verifies, onboards, and continuously monitors the businesses and individuals who use the platform.

This role sits at the critical intersection of product, compliance, and financial infrastructure — where every decision has direct implications for regulatory adherence, customer activation, and operational efficiency. You will own the product strategy for two core domains: KYC (company onboarding, document submission, and representative verification) and AML (ongoing transaction monitoring, including a major TMS migration). Beyond your squad, you will act as Spendesk's internal compliance translator — helping other product teams embed regulatory thinking into their work before it becomes a problem.

As a PM in this role, you will turn compliance complexity into great product. You will translate regulatory requirements and operational pain points into clear inputs for engineering and design, enabling the team to build flows that work for customers and stand up to regulators. Once delivered, you will work closely with compliance, operations, and go-to-market teams to define the impact of your work, instrument the metrics that matter, and continuously raise the bar on onboarding quality.

What You'll Do

Define and drive the KYC & AML product strategy, ensuring it ladders up to both business goals and regulatory obligations.
Lead the rebuild of Spendesk's onboarding flow for individuals and companies — reducing time-to-activation, improving document completion rates, and eliminating manual rework.
Act as Spendesk's internal compliance expert for product — helping other PMs understand regulatory constraints and embedding compliance-by-design across the product culture.
Partner closely with the compliance team, KYC-OPS, and engineering to convert regulatory requirements into a single, prioritised backlog — replacing the current reactive, competing-P0 model.
Define and track the product metrics that don't yet exist: time-to-activation, file completeness at KYC entry, cost per manual case, and straight-through processing rate.
Support go-to-market teams with clear documentation and impactful product launches — particularly for onboarding improvements visible to Account Executives and new customers.
Evaluate and manage relationships with identity verification, monitoring, and compliance infrastructure vendors.

What We're Looking For

5+ years of product management experience in fintech, payments, or regulated financial services.
Working knowledge of KYC/AML regulatory frameworks — ideally including EU or UK regulations (PSD2, MiCA, or equivalent). You don't need to be a lawyer, but you need to have absorbed compliance deeply enough to act as a credible counterpart to a MLRO or compliance officer.
Proven ability to translate complex regulatory requirements into clear, prioritised product decisions — and to make those decisions land with engineers, designers, and business stakeholders who don't share your regulatory background.
Experience owning or rebuilding onboarding or identity verification flows — with measurable outcomes (completion rate, activation time, drop-off reduction).
Familiarity with financial infrastructure: payment providers, monitoring vendors, identity solutions. Experience managing a migration or integration at the infrastructure layer is a strong plus.
Strong analytical mindset — you can instrument what doesn't yet exist, define the right metrics, and use data to drive prioritisation.
Excellent communication and stakeholder management skills — you can hold the room with compliance, ops, and engineering simultaneously, and translate between them without losing substance.
Entrepreneurial mindset — comfortable making difficult infrastructure and vendor decisions without a large team of experts behind you.

Why Join Us

Own one of the most structurally important product domains at Spendesk — KYC & AML directly gates every new customer relationship.
Solve problems that are genuinely hard: low document completion rates, manual reconciliation overhead, a TMS migration, and a US expansion that depends on what you build.
Work in a domain where regulatory excellence and great product experience are not in opposition — your job is to prove they can coexist.
Join a culture that values autonomy, trust, and shipping fast — while never losing sight of quality or compliance.
Help Spendesk build the compliance infrastructure that will support its next phase of growth, including US expansion and multi-currency.

As we are an international team, please submit your application and CV in English.

About Spendesk

Spendesk is the AI-powered spend management and procurement platform that transforms company spending. By simplifying procurement, payment cards, expense management, invoice processing, and accounting automation, Spendesk sets the new standard for spending at work. Its single, intelligent solution makes efficient spending easy for employees and gives finance leaders the full visibility and control they need across all company spend, even in multi-entity structures. Trusted by thousands of companies, Spendesk supports over 200,000 users across brands such as Payfit, Accor, Welcome to the Jungle, Swile, Big Mamma, Malt and Yousign. With offices in the United Kingdom, France, Spain and Germany, Spendesk also puts community at the heart of its mission.

For more information: www.spendesk.com/press

About our people & culture

We believe that people do their best work when they're given the freedom to thrive and grow. That's why liberation is at the core of everything we do. We empower Spendeskers to take ownership of their work, to navigate ambiguity, and seize every opportunity. Spendeskers come from all over the world (35+ countries and counting!) but we have plenty in common: we're bold, ever-curious, committed to kindness, and tackle every challenge with a positive mindset.

About our benefits

Our culture is built on trust, empowerment, and growth — with benefits to match!

Flexible on-site and remote policy
Latest Apple equipment — the tools you need to excel
Access to Moka.care — for emotional and mental health wellbeing
Great office snacks — to fuel your day
A positive team to work with daily!

We also offer location-specific benefits tailored to each market, including health insurance, wellness allowances, commuter support, meal vouchers, and gym memberships — ensuring you're well supported wherever you're based.

Diversity & Inclusion

At Spendesk, we're committed to fostering an environment where all differences are encouraged, supported and celebrated. We're building our culture for everyone, with everyone. Our goal is to attract and build a diverse, equal and inclusive team, where everyone feels welcome and we truly embrace and encourage people from all backgrounds to apply.

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