20 publicaciones de empleo destacadas de remote customer service spain en barcelona, ct (¡Están contratando!)

Area Manager
Amazon Road Transport Spain, S.L.U. —Barcelona, Barcelona provincia
- Disponibilidad fin de semana
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News Corp —Barcelona, Barcelona provincia
- De 40.000 € a 55.000 € al año
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Area Manager, EU CO (Fixed Term Contract), EU AMZL - CO OTR
Amazon Road Transport Spain, S.L.U. —Barcelona, Barcelona provincia
- Disponibilidad fin de semana
- Microsoft Word
- Microsoft Excel
- Inglés
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Giesecke+Devrient —Sant Joan Despí, Barcelona provincia
- Jornada completa
- Habilidades de comunicación
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EcoVadis —Barcelona, Barcelona provincia
- Jornada completa
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- Inglés
- Máster
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Solicitud rápida
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Site Activation Manager, Sponsor Facing
IQVIA —Barcelona, Barcelona provincia
- Jornada completa
- Investigación
- Project management
- Grado
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Machine Learning Engineer, Personalization
Dow Jones —Barcelona, Barcelona provincia
- De 55.000 € a 70.000 € al año
- Jornada completa
- Azure
- Informática
- SQL
- Vacaciones pagadas
- Programa de recomendación
SR Manager Finance- MFG & Operations (f/m/d)
TE Connectivity —Barcelona, Barcelona provincia
- Microsoft Powerpoint
- Microsoft Excel
- Inglés
SSU CRA II Barcelona. Sponsor dedicated
サイネオス・ヘルス —Barcelona, Barcelona provincia
- Grado
Medical Strategy Lead, Oncology-Clinical Development (Centre of Excellence)
IQVIA —Barcelona, Barcelona provincia
- Horas extra
- Inglés
- Investigación
- Desarrollo de negocios
- Teletrabajo opcional
Senior Fullstack Engineer (Trip Management)
Exoticca —Barcelona, Barcelona provincia
- Jornada completa
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Solicitud rápida
Senior Angular Engineer
ANYbotics —Barcelona, Barcelona provincia
- Informática
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Senior Data Analytics Engineer - Data Insights
Appfire —Barcelona, Barcelona provincia
- Jornada completa
- Teletrabajo
- Azure
- SQL
- AWS
- Abono gimnasio
Solicitud rápida
Enterprise Architect (m/f/d)
Allianz —Barcelona, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- Azure
- Máster
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AWS Cloud Engineer (Systems)
Giesecke+Devrient —Sant Joan Despí, Barcelona provincia
- Jornada completa
- Sistema operativo Windows
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Senior IT Application Consultant SAP DMS/PLM (m/w/d)
Giesecke+Devrient —El Prat de Llobregat, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- Inglés
- Máster
Senior Software Engineer - KYC
Spendesk —Barcelona, Barcelona provincia
- Trabajo híbrido
- Inglés
- Oficina
- Máster
- Abono gimnasio

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Area Manager

Amazon Road Transport Spain, S.L.U. -
Barcelona, Barcelona provincia

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Detalles del empleo

Jornada completa

Cualificaciones

Servicio al cliente
Microsoft SQL Server
Inglés
Tableau
Máster
SQL
Habilidades de análisis
Project management
Grado
Kaizen
Manufactura
Gestión eficiente
Habilidades de comunicación

Descripción completa del empleo

DESCRIPTION

This is a fixed-term contract position.

Central Operations (CO) refers to a new approach in Amazon Logistics (AMZL) to define a scalable solution to run an increasingly complex and growing last mile delivery network. CO is a key strategic initiative with a vision to transform the way AMZL executes route planning, labor planning and last mile on-road delivery experience. This is a chance to support a rapidly evolving part of AMZL, taking the lead in developing a best-in-class operation to make effective, real-time decisions to maximize customer and driver experience through effective route planning.
As an Area Manager, you will lead a team to drive performance and ensure standard processes are followed for all the daily tasks. You will be responsible for building processes, systems, and mechanisms to schedule tens of thousands of packages across multiple Delivery Stations daily. You will drive execution and efficiency through data-driven decision-making and analytical problem-solving. You will be accountable for cost, customer experience, and delivery partner experience, both in daily execution and long-term step-function improvements. Additional responsibilities include coaching and mentoring the team, nurturing positive employee relations and building leadership bench strength within the organization.
Responsibilities:

Managing daily operations of the team, ensuring all the required tasks are executed on time, adhering to the standard practices.

Monitor and report on daily and weekly performances. Deep dive on trends, identify the gaps in performance metrics and take corrective actions.

Execute best practices that improve customer, cost, and delivery partner outcomes· Develop processes and systems to achieve metrics, often requiring scrappy solutions to temporarily overcome technical limitations. The ability to scale will be critical to all processes.

Create and drive scalable standard work that enables remote support of a complex business area

Proactively identify and lead process improvement initiatives though quantitative analysis and data-driven decision making

Create, manage, support recognition and communication programs for scheduling team

The designated shift pattern for this role is on Sundays and Thursdays, from 12:00 to 20:00 CET.

BASIC QUALIFICATIONS

Experience comfort with ambiguity
Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
Has knowledge and experience in direct-to-customer fulfillment operations as well as excellent technical, problem-solving, and communication skills
Experience defining projects, collecting requirements, designing process solutions
Qualifications in Engineering, Operations, or related fields
Excellent written and verbal communication skills in English; ability to communicate effectively and build partnership relationships with both agency management representatives and their delivery providers
Experience with performance metrics and process improvement with demonstrable problem solving skills and analytical skills
Ability to change and adapt as our business grows and you must adapt to changes in management
Excellent customer service skills and interpersonal skills
Direct management experience for employees and their performance

PREFERRED QUALIFICATIONS

Experience with strong project management skills and the ability to thrive in a fast-paced environment
Experience in English-language communication skills, both written and verbal
Experience with SQL and data visualization tools such as Tableau
Experience working in a fast paced, quickly changing or international environment
Bachelor's or Master's degree in Engineering, Operations, or a related field.
Management experience in a manufacturing, production or distribution environment.
Experience leading process improvements through Lean process, Kaizen, and Six Sigma.

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

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remote customer service spain empleos en barcelona, ct

Area Manager

Sr Director, Drug Development Lead

Major Account Manager (Life Science & Healthcare)

Project Manager, Risk Business Operations

QA Operations Specialist

Area Manager, EU CO (Fixed Term Contract), EU AMZL - CO OTR

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Machine Learning Engineer, Personalization

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SSU CRA II Barcelona. Sponsor dedicated

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Senior Software Engineer - KYC

Quiero recibir la alerta de empleo más reciente de remote customer service spain en barcelona, ct

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