Eurovision Services is seeking a highly motivated Senior HR Manager to join our People, Culture & Communication team in Madrid.
ABOUT THE ROLE
This is a strategic leadership role at the center of Eurovision’s global operations — leading the execution of people processes in an international, fast-paced environment, while ensuring HR administration effectively supports the business and its strategic objectives.
As a trusted advisor to managers and employees, you will shape how People operations, employee relations, organizational effectiveness, and workforce governance are delivered and continuously improved across Eurovision’s international footprint.
YOUR IMPACT
As Senior HR Manager, you will lead the end-to-end people administration function across Eurovision locations — from employee lifecycle management and labor relations to organizational support and HR operations excellence.
You will optimize People processes, ensure compliance across locations, drive operational consistency, and foster a collaborative, people-focused culture aligned with Eurovision’s business objectives.
KEY RESPONSIBILITIES
Employee Relations & Labor Governance
Lead and manage complex employee cases including disciplinary processes, conflict resolution, and performance-related matters.
Lead negotiations, communication, and relationship management with Workers’ Councils and employee representative bodies.
Serve as a trusted point of contact for managers and employees on employee relations matters, coaching managers to lead successfully with complex people situations.
Compensation, Benefits & Payroll Coordination
Coordinate payroll processes and collaborate with payroll providers and finance teams.
Administer compensation structures and employee benefits programs across locations.
Conduct salary benchmarking exercises and support compensation review processes.
Ensure benefits programs remain competitive, compliant, and aligned with organizational needs.
People Strategy & Organizational Partnership
Develop and implement People strategies aligned with Eurovision’s corporate objectives and growth plans.
Drive consistency and standardization of People policies and procedures across all office locations.
Partner with managers across the organization to support organizational planning, workforce development, and employee matters, providing guidance on people management best practices.
Compliance & Policy Management
Maintain and update employee handbooks, staff regulations, and People policies, ensuring compliance with employment legislation and internal policies across all office locations.
Lead People audits and ensure legal compliance across all employee-related activities.
Partner with external legal advisors and labor specialists when required.
People Operations & Administration
Oversee day-to-day People operations across multiple locations, ensuring efficiency, accuracy, and service quality.
Manage employee records, People systems, personnel documentation, and confidential data, ensuring data integrity and compliance across HRIS platforms and People processes.
Actively work on the optimization of People workflows, operational standards, and administrative processes to better support business needs and improve efficiency.
Leadership & Team Management
Lead, mentor, and develop the People Team across different locations.
Foster a collaborative, accountable, and service-oriented People culture.
Delegate responsibilities effectively while ensuring high-quality operational delivery.
Drive continuous improvement, capability building, and professional development within the People function.
YOUR EXPERIENCE AND SKILLS
7+ years of progressive experience in the Human Resources department.
Minimum of 3+ years in a senior HR leadership or management role.
Experience managing HR employee relations experience across multiple locations.
Demonstrable experience in negotiations with the Workers Council.
Strong knowledge of Spanish Labor Law (knowledge of any other legislation is highly appreciated).
Experience implementing and managing HRIS systems.
Excellent leadership and people management skills.
Problem-solving and conflict resolution skills
Ability to work independently, make sound decisions, and thrive in a fast-paced, evolving
environment.
Strong analytical and reporting capabilities.
High attention to detail, organization, and time management.
WHY JOIN US?
This role offers a unique opportunity to shape service excellence at the core of global live sports broadcasting—working with some of the most demanding customers and technically advanced delivery infrastructures in the industry.
Becoming part of our team means working in a stimulating, inclusive, and international environment where your contribution truly matters.
You will join an innovative, fast-paced company at the forefront of the broadcasting industry, combining cutting-edge technology with solid operational expertise. Our multicultural teams bring together diverse perspectives, creating an environment where ideas thrive and collaboration leads to exceptional results.
To support both your professional growth and personal well-being, we offer a comprehensive benefits package including:
Flexible, hybrid working week
28 working days of paid vacation per year
Private health insurance
Company pension fund
Meal vouchers
Public transport allowance
Parking
ABOUT EUROVISION SERVICES
With over 60 years of experience in broadcast production and distribution for major sports events, we know that great events don’t happen by accident. We have one of the largest hybrid satellite and fiber transmission networks of its kind in the world. In addition to our core broadcast services, we are constantly innovating to provide services that allow our customers to enhance their content and adapt it for use on all digital platforms.
This is why we are the first-choice media services provider for event organizers, media organizations and sports federations when they are looking for adaptable, end-to-end solutions to produce, distribute and personalize content for their audiences.
We are Eurovision Services. We deliver excellence in everything we do, to leave our customers free to focus on what matters most to them – creating truly amazing experiences. Discover more about Eurovision Services at www.eurovisionservices.com.
At Eurovision Services, we believe diversity strengthens our teams and drives innovation. We are committed to building an inclusive workplace where everyone feels respected, supported, and empowered to succeed. We welcome and encourage applications from candidates of all genders, backgrounds, identities, abilities, and experiences.
