20 publicaciones de empleo destacadas de customer service agent en barcelona barcelona provincia (¡Están contratando!)

Client Service Agent (M/F/NB)
D-EDGE —Barcelona, Barcelona provincia
- Trabajo híbrido
- Inglés
- Oficina
- Hotel
- Teletrabajo opcional
Solicitud rápida
4d
B2B Customer Support Advisor - (French speaking) - Onsite - BM01
Concentrix —Barcelona, Barcelona provincia
- 23.000 € al año
- Horas extra
- Ventas
- Servicio al cliente
- Inglés
1d
International, Vendor & Couple Experience Agent
The Knot Worldwide —Barcelona, Barcelona provincia
- Trabajo híbrido
- CRM software
- Español
- Google Suite
Solicitud rápida
5d
Customer Support Agent- IT
Sumup —Barcelona, Barcelona provincia
- Inglés
Sales Support & Telesales Agent - Danish Market - BARCELONA
NewCo Communications —Barcelona, Barcelona provincia
- De 1.600 € a 2.200 € al mes
- Jornada completa
- Trabajo híbrido
- Español
- Ventas
- Servicio al cliente
Solicitud rápida
Fashion Support Consultant - (Italian speaking) - Onsite - GE02
Concentrix —Barcelona, Barcelona provincia
- 19.623,94 € al año
- Horas extra
- Servicio al cliente
- Inglés
- Microsoft Office
Technical Support Specialist (M/F/NB) Fixed-term contract
D-EDGE —Barcelona, Barcelona provincia
- Disponibilidad fin de semana
- Trabajo híbrido
- Microsoft Word
- Español
- Google Suite
Solicitud rápida
8d
Product Manager - Agent Experience & Customer Operations
Exoticca —Barcelona, Barcelona provincia
- CRM software
- Ventas
- Servicio al cliente
Solicitud rápida
Front Desk Hospitality Agent
Sonder Holdings —Barcelona, Barcelona provincia
- Disponibilidad fin de semana
- Inglés
- Hotel
- Recepción
- Seguro dental
- Seguro oftalmológico
Senior Back Office Agent
Indie Campers —Barcelona, Barcelona provincia
- Disponibilidad fin de semana
- Ventas
- Servicio al cliente
- Inglés
Solicitud rápida
Customer Support Agent- DE
Sumup —Barcelona, Barcelona provincia
- Inglés
Port Delivery Agent
TUI Group —Barcelona, Barcelona provincia
- 21.400 € al año
- Jornada completa
- Español
- Inglés
4d
B2B Operations Manager - Customer Experience
Exoticca —Barcelona, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- Salesforce
- Inglés
- Oficina
Solicitud rápida
Front Desk Agent
Marriott International, Inc —Barcelona, Barcelona provincia
- Disponibilidad fin de semana
- Español
- Servicio al cliente
- Inglés
12h
Fashion Consultant (German-speaking) - Remote - Sport Clothing Industry PM01
Concentrix —Barcelona, Barcelona provincia
- 20.623 € al año
- Disponibilidad fin de semana
- Teletrabajo
- Servicio al cliente
- Inglés
- Microsoft Office
AI&MI Solutions Global Lead, Sourcing Excellence, Sourcing Excellence
Amazon Spain Services, S.L.U. - B76 —Barcelona, Barcelona provincia
- Jornada completa
- Máster
- Project management
- Grado
13d
CX Training Lead (Hybrid)
eDreams ODIGEO —Barcelona, Barcelona provincia
- Jornada completa
- Oficina
- Inteligencia artificial
- Liderazgo
Portuguese and Spanish, Automotive Customer Support Agent (Hybrid)
Bosch Group —Barcelona, Barcelona provincia
- Disponibilidad fin de semana
- Trabajo híbrido
- Español
- Servicio al cliente
- Inglés
Solicitud rápida
1d
Customer Success Engineer
SonarSource —Barcelona, Barcelona provincia
- Jornada completa
- Español
- DevOps
- Inglés
12d
Staff Product Manager - AI - 100% Remote - EMEA
Hostaway —Barcelona, Barcelona provincia
- Jornada completa
- Teletrabajo
- Oficina
- Grado
- Inteligencia artificial
- Teletrabajo opcional
Solicitud rápida

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Client Service Agent (M/F/NB)

D-EDGE -
Barcelona, Barcelona provincia

Solicitud rápida

Detalles del empleo

Hace 4 días

Beneficios

Teletrabajo opcional

Cualificaciones

Francés
Inglés
Cloud

Descripción completa del empleo

ABOUT D-EDGE

Have you ever booked a hotel online? Then you’ve probably used D-EDGE without knowing it.

Every day, we help more than 17,000 hotels worldwide to develop their online visibility and sales through leading-edge cloud-based e-commerce solutions.As a subsidiary of the Accor group, D-EDGE simplifies the life of independent hotels and hotel chains alike.

D-EDGE Is the European No1 and World No3 hotel distribution technology provider in hospitality. With a team of more than 500 experts located in over 20 countries, D-EDGE provides localized support, services, and tools. With its global network of 500+ partners, D-EDGE’s ever-expanding ecosystem is a positive place to do business and grow.

At D-EDGE we are driven by these 4 key values:

We care about people #PEOPLE FIRST
We dare to share #OPEN COMMUNICATION
We embrace change #ADAPTABILITY
We go the extra mile #GO BEYOND

‍‍‍ THE TEAM

Customer Service is at the heart of our value proposition. The different teams within it support our clients throughout their journey, ensuring they have the best possible experience.

The Technical Support Team provides Level 1 assistance and incident resolution, while also playing a key role in the continuous improvement of our solutions. By gathering and sharing user feedback with the Product teams, they help evolve our services to better meet client needs.

WHAT YOU'LL DO

As a Customer Service Agent you will be the first point of contact for our hospitality clients. In this role, you’ll ensure smooth communication, route client queries efficiently, and resolve requests whenever possible — all while delivering service with a smile!

This position is a great springboard for your career, with clear opportunities to grow into more technical and functional roles.

Answer calls and emails professionally and warmly.
Understand client needs, assess urgency, and direct inquiries to the right teams.
Use your knowledge of our solutions to quickly solve basic requests.
Help clients navigate our tools and resources confidently.
Share insights, suggest improvements, and celebrate team wins

Please note that this job requires a full proficiency in both French & English

WHAT WILL YOU FIND ?

A clear path to advanced roles such as second-line support or functional consulting.
A dynamic team of motivated colleagues who value teamwork, creativity, and innovation.
Impact: Work on cutting-edge solutions that transform the hospitality industry and boost client satisfaction.
A Vibrant culture: Be part of a supportive environment that celebrates success and encourages personal development.

WHAT WILL YOU BRING ?

Strong customer service mindset
Ability to identify client needs and ask the right questions to ensure efficient case handling
Fluency in French and English (another language is a plus)
Excellent communication and teamwork skills
Ability to multitask and stay calm under pressure
Comfortable with computer applications and technology

WHY YOU WILL LOVE US

By joining us, you’ll find more than just a job — you'll discover a stimulating environment, a committed team, and a culture driven by innovation :

A caring and inclusive culture : respect, transparency, and autonomy every day.
A strong product vision powered by dedicated R&D.
A real commitment to responsibility
An international work environment : 45 nationalities, offices in 20+ countries.
Genuine growth opportunities : Internal mobility, ongoing training, and tailored career paths.
A range of benefits, including: Accor Employee Card: Discounts on hotel bookings , access to sports and cultural activities, 12 days per year for social engagement
A flexible remote work policy : up to 3 days of remote work per week and 4 weeks of full remote work per year.

Explore our Culture Book today and see if D-EDGE is the right fit for your career aspirations!

D-EDGE is an equal-opportunity employer. We welcome all qualified candidates regardless of race, ethnicity, religion, gender, sexual orientation, age, disability, or any other legally protected status.

RECRUITMENT PROCESS :

A short phone exchange with our Talent Acquisition manager
A first interview with the Head of Technical Support France
A last interview with the Regional Director

Solicitud rápida

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customer service agent empleos en barcelona barcelona provincia

Client Service Agent (M/F/NB)

B2B Customer Support Advisor - (French speaking) - Onsite - BM01

International, Vendor & Couple Experience Agent

Customer Support Agent- IT

Sales Support & Telesales Agent - Danish Market - BARCELONA

Fashion Support Consultant - (Italian speaking) - Onsite - GE02

Technical Support Specialist (M/F/NB) Fixed-term contract

Product Manager - Agent Experience & Customer Operations

Front Desk Hospitality Agent

Senior Back Office Agent

Customer Support Agent- DE

Port Delivery Agent

B2B Operations Manager - Customer Experience

Front Desk Agent

Fashion Consultant (German-speaking) - Remote - Sport Clothing Industry PM01

AI&MI Solutions Global Lead, Sourcing Excellence, Sourcing Excellence

CX Training Lead (Hybrid)

Portuguese and Spanish, Automotive Customer Support Agent (Hybrid)

Customer Success Engineer

Staff Product Manager - AI - 100% Remote - EMEA

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