20 publicaciones de empleo destacadas de customer support chat en barcelona provincia (¡Están contratando!)

Front Desk Hospitality Agent
Sonder Holdings —Barcelona, Barcelona provincia
- Disponibilidad fin de semana
- Inglés
- Hotel
- Recepción
- Seguro dental
- Seguro oftalmológico
Customer Support Agent- French
Sumup —Barcelona, Barcelona provincia
- Inglés
5d
Customer Experience - Dental Lab Technician (Removables)
Dandy —Barcelona, Barcelona provincia
- Turno de 12 horas
- Inglés
- Oficina
- Vacaciones pagadas
Head of Customer Service
Wallapop —Barcelona, Barcelona provincia
- Trabajo híbrido
- Español
- Servicio al cliente
- Inglés
- Programa de recomendación
Solicitud rápida
6h
Customer Experience - Dental Lab Technician (Fixed)
Dandy —Barcelona, Barcelona provincia
- Turno de 12 horas
- Inglés
- Oficina
- Vacaciones pagadas
Global Strategy Analyst - Customer Success (Remote Friendly)
Docplanner —Barcelona, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- Microsoft Word
- Español
- Inglés
- Abono gimnasio
Solicitud rápida
Business Development Representative — Portuguese Market | Full Cycle
Amenitiz —Barcelona, Barcelona provincia
- CRM software
- Ventas
- Inglés
Solicitud rápida
5d
Customer Success Agent (German Speaker)
EF (Education First) —Barcelona, Barcelona provincia
- Jornada completa
- Inglés
Customer Care Agent (m/f/d) – Dutch Market (Inbound)
Alex & Gross GmbH —Barcelona, Barcelona provincia
- Jornada completa
- Ventas
- Inglés
Solicitud rápida
Senior Concierge Corporate Travel Associate
IQVIA —Barcelona, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- Microsoft Powerpoint
- Microsoft Word
- Español
Sales Executive - French Market
Click&Boat —Barcelona, Barcelona provincia
- Desde 30.000 € al año
- Disponibilidad fin de semana
- Trabajo híbrido
- Ventas
- Inglés
Customer Support Representative - Danish - Barcelona
JUJUR —Barcelona, Barcelona provincia
- Horas extra
- Servicio al cliente
- Inglés
- Microsoft Office
Senior Business Travel Consultant – Deutschsprachig
Perk —Barcelona, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- Inglés
- Oficina
- Hotel
- Teletrabajo opcional
Customer Representative (Dutch & German-Speaking) - On Site NW02
Concentrix —Barcelona, Barcelona provincia
- 23.786,68 € al año
- Disponibilidad fin de semana
- Servicio al cliente
- Inglés
People Operations Partner
Manychat —Barcelona, Barcelona provincia
- Español
- Inglés
- Oficina
- Seguro dental
Solicitud rápida
System Administrator
The Rank Group —Barcelona, Barcelona provincia
- Español
- Inglés
- Oficina
- Seguro de vida
Solicitud rápida
Senior Business Travel Consultant - Spanish speaking
Perk —Barcelona, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- Español
- Servicio al cliente
- Inglés
- Teletrabajo opcional
- Abono gimnasio
Product Owner Manage & Grow
Virtuagym —Barcelona, Barcelona provincia
- Jornada completa
- Teletrabajo
- Agile
6d
Technical Support Engineer with Spanish
Schneider Electric —Barcelona, Barcelona provincia
- Trabajo híbrido
- Español
- Ventas
- Inglés
- Vacaciones pagadas
- Seguro de vida
Sales Executive - Spanish Market
Click&Boat —Barcelona, Barcelona provincia
- Desde 30.000 € al año
- Disponibilidad fin de semana
- Trabajo híbrido
- Español
- Ventas
- Inglés

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Front Desk Hospitality Agent

Sonder Holdings
Barcelona, Barcelona provincia

Solicitar ahora

Detalles del empleo

Jornada completa

Beneficios

Seguro dental
Seguro oftalmológico

Cualificaciones

Inglés
Recepción

Descripción completa del empleo

Sonder is revolutionizing hospitality through innovative, tech-powered service and inspiring, thoughtfully designed accommodations combined into one seamlessly managed experience. Officially launched in 2014, Sonder is making a world of better stays open to all with a variety of accommodation options — from rooms to suites and apartments — found in 40+ cities spanning 10 countries and three continents. Sonder’s innovative app empowers guests by making self-service features and 24/7 on-the-ground support just a tap away. From simple self check-in to boutique bathroom amenities, we bring the best of a hotel without any of the formality.

We are growing and will be looking for future team members. Please apply to register your interest and we will contact you once we have new roles and start interviewing.

Our Front Desk Hospitality Agents are the face of Sonder and who live our leadership principle of 'Extend Hospitality to All'. This is one of the most versatile roles at the company and perfect for anyone who loves interacting with guests and finds fulfillment in creatively solving problems. You are a detail-oriented individual who thrives on interacting with others, supporting your fellow team members, and satisfying guest requests throughout the day. If you’re ready for an evolving and fast-paced environment that is focused on delivering amazing guest experiences, we’d love to hear from you!

AT SONDER YOU WILL:

Be the face of Sonder, and make an awesome first impression on our guests, visitors, and all internal and external partners.
Guide guests through the technology-rich Sonder experience, ensuring they are able to make the most out of their stay and use our tech features
Utilize our digital communication systems to receive guest calls, SMS and live chats, and offer immediate support from the Front Desk
Handle all guest interactions with the highest level of hospitality and professionalism, accuracy and timeliness, accommodating special requests whenever possible; resolve customer complaints; assist customers in all inquiries in connection with services, facility, hours of operations, directions, etc.
Assist building leadership with any administrative tasks required to keep all operations running smoothly
Flex to support the back-of-house/Hospitality Agent team on a day-to-day basis as needs arise through housekeeping quality audits, inventory checks, and minor maintenance and technology issues
Ensure the maintenance, cleanliness, and organization of both guest-facing and back of house working spaces including lobbies, office, storage closets, warehouse and others, as assigned
Support multiple Sonder properties throughout the local market, as required

WHAT WE LOOK FOR:

Personable, guest-centric, and positive; you love speaking with others in person and via phone, email, and chat
Demonstrated experience working in hotels, restaurants, or other customer-facing hospitality, service, and/or customer experience roles
Excellent problem solving skills, with the desire to “get it done” for our guests
Strong computer literacy and writing skills and comfort switching between multiple desktop and mobile applications
Organized, hardworking, and detail-oriented
Thrives in a fast paced, ever-changing, always challenging startup environment
Ability to work effectively both in a team environment as well as independently
Flexible schedule and open to working evenings, weekends and holidays
Ability to lift/carry items up to 50 pounds and stand/walk for extended periods of time
Proficiency in languages other than English a plus
This role requires regular access to a reliable smartphone for work purposes. (Expense reimbursement available)
This role requires reliable transportation and willingness to travel between properties on a daily basis when working. (Reliable transportation includes biking, walking, public transportation, scooter and/or other forms of transit that provide reasonable work associated transit times between locations)

We also have great benefits to make your life easier so you can focus on what you’re best at:

Competitive compensation
Generous stock plan
Medical, dental and vision insurance (where applicable)
Flexible vacation
Annual free credits and discounts to stay in Sonders
A company with a huge vision, a dynamic work environment, and a team of smart, ambitious and fun to work-with colleagues!
Workplace flexibility (for remote-specified positions only) #ABetterWaytoWork

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status or other protected classes.

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Refina tu búsqueda

customer support chat empleos en barcelona provincia

Front Desk Hospitality Agent

Customer Support Agent- French

Customer Experience - Dental Lab Technician (Removables)

Head of Customer Service

Customer Experience - Dental Lab Technician (Fixed)

Global Strategy Analyst - Customer Success (Remote Friendly)

Business Development Representative — Portuguese Market | Full Cycle

Customer Success Agent (German Speaker)

Customer Care Agent (m/f/d) – Dutch Market (Inbound)

Senior Concierge Corporate Travel Associate

Sales Executive - French Market

Customer Support Representative - Danish - Barcelona

Senior Business Travel Consultant – Deutschsprachig

Customer Representative (Dutch & German-Speaking) - On Site NW02

People Operations Partner

System Administrator

Senior Business Travel Consultant - Spanish speaking

Product Owner Manage & Grow

Technical Support Engineer with Spanish

Sales Executive - Spanish Market

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