20 publicaciones de empleo destacadas de customer service representative en chamartín madrid madrid provincia (¡Están contratando!)

Customer Service Supervisor
The Cigna Group —Madrid, Madrid provincia
- Jornada completa
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
7d
Informatics Lead Development Representative with German (m/f/d) Remote
Revvity —Madrid, Madrid provincia
- Teletrabajo
- Servicio al cliente
- Inglés
- Habilidades de análisis
4d
Mid-Market Account Executive (Polish Market)
Revolut —Madrid, Madrid provincia
- Jornada completa
- Teletrabajo
- Ventas
- Salesforce
- Inglés
Diagnostic Liason - Galicia y Castilla y León
AstraZeneca —Madrid, Madrid provincia
- Jornada completa
- Microsoft Excel
- Doctorado
- Ventas
7d
Junior Manager, GOMBA & EMBA, Business School
IE University —Madrid, Madrid provincia
- Jornada completa
- Español
- Inglés
- Microsoft Office
10h
Environmental, Health & Safety Technician (Temp Agency)
Airbus Defence and Space SAU —Getafe, Madrid provincia
- Jornada completa
- Español
- Inglés
- Negociación
Program Coordinator, Law School
IE University —Madrid, Madrid provincia
- Jornada completa
- Español
- Microsoft Office
- Grado
Sales Representative | Networks
Teltonika —Madrid, Madrid provincia
- Jornada completa
- Español
- Ventas
- Inglés
Solicitud rápida
5d
Client Operations Representative
Viva.com —Madrid, Madrid provincia
- Jornada completa
- Español
- Inglés
- Grado
Solicitud rápida
Business Development Representative (Spanish Speaker)
Sovos Compliance —Madrid, Madrid provincia
- Jornada completa
- Español
- Ventas
- Microsoft Office
- Seguro dental
- Seguro de vida
Solicitud rápida
Station Manager
Europcar —Leganés, Madrid provincia
- Jornada completa
- Servicio al cliente
- Liderazgo
Sales Representative
Steris —Madrid, Madrid provincia
- Jornada completa
- Grado
Onboarding Analyst - EIS
Ebury —Madrid, Madrid provincia
- Inglés
- Oficina
- Servicios financieros
Solicitud rápida
8d
Cyber Risk Consultant
Allianz —Madrid, Madrid provincia
- De 59.687 € a 72.951 € al año
- Jornada completa
- Trabajo híbrido
- Español
- Informática
- Inglés
- Plan de pensiones
18h
Field Service Engineer
Gyptech —Madrid, Madrid provincia
- Inglés
- Oficina
- Microsoft Office
Solicitud rápida
MRO Network Quality (Temp Agency)
Airbus Defence and Space SAU —Getafe, Madrid provincia
- Jornada completa
- Inglés
- Grado
Surgical Sales Representative
Lexington Medical, Inc. —Madrid, Madrid provincia
- Horas extra
- Teletrabajo
- Ventas
- Hospital
- Inglés
Solicitud rápida
Senior Underwriter Cyber - Iberia
Allianz —Madrid, Madrid provincia
- De 65.000 € a 84.000 € al año
- Jornada completa
- Trabajo híbrido
- Español
- Inglés
- Machine learning
- Plan de pensiones
18h
Automation Technician- Service
Enerpac Tool Group Corporation —Madrid, Madrid provincia
- Jornada completa
- Inglés
- Grado
Training Devices - Technical Project Manager
Airbus Defence and Space SAU —Getafe, Madrid provincia
- Jornada completa
- Trabajo híbrido
- Inglés
- Project management
- Grado
6d

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Customer Service Supervisor

The Cigna Group -
Madrid, Madrid provincia

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Detalles del empleo

Jornada completa
Hace 7 días

Cualificaciones

Microsoft Powerpoint
Microsoft Word
Microsoft Excel
Microsoft Outlook
Servicio al cliente
Microsoft Office
Liderazgo

Descripción completa del empleo

Job Posting: Customer Service Supervisor
Are you ready to take the next step in your leadership career?
We value our talented employees and, whenever possible, strive to support internal career growth before recruiting externally. If you believe this opportunity aligns with your skills and aspirations, we encourage you to apply.
Our people make all the difference in our success.
About the Role
As aCustomer Service Supervisor, you will lead a team of Customer Service Representatives based inMadrid, reporting to a Senior Supervisor responsible for different sites.
The successful candidate will play a key role in driving operational excellence, managing performance against global and client KPIs, and fostering a high‑performance, customer‑centric culture.
Schedule: Monday to Friday 12.15 – 20.03

Key Responsibilities
Operational Management

Manage daily operations including inventory levels, call inflow, work planning, and staffing optimization
Ensure delivery against productivity, quality, TAT, FTR, and customer satisfaction KPIs
Proactively identify operational risks and improvement opportunities
Act as an escalation point for service‑related issues and customer complaints

People Leadership

Coach, develop, and motivate team members through regular 1:1s and performance reviews
Drive engagement, wellbeing, recognition, and continuous development within the team
Support recruitment, onboarding, capacity planning, and training needs in collaboration with HR
Promote a positive, inclusive, and performance‑driven team environment

Stakeholder Strategic Contribution

Build strong internal and external stakeholder relationships
Represent the organization during client interactions, audits, and meetings
Support change initiatives and contribute to strategic action plans
Collaborate cross‑functionally to achieve shared operational goals

Skills Experience
Required

Strong track record of achieving KPIs in a customer service or operations environment
Minimum 2 years’ experience in a supervisory or leadership role within a contact center or back‑office setting
Minimum 2 years in the current role
Excellent coaching, communication, and people‑management skills
Strong analytical, organizational, and problem‑solving capabilities
Proficiency in MS Office tools (Excel, Outlook, Word, PowerPoint)
Ability to work effectively with international teams across locations

Preferred Attributes

Customer‑centric mindset with high attention to quality and compliance
Strong sense of ownership and accountability for team performance
Sound judgment and confidence in making timely decisions, including handling escalations
Resilient and results‑oriented, with the ability to manage competing priorities
Data‑driven mindset with a focus on continuous improvement
Growth mindset and positive attitude toward change

We encourage qualified candidates who are passionate about leadership, operational excellence, and customer experience to apply.

About Cigna Healthcare

Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: SeeYourselfEMEAcigna.com for support. Do not emailSeeYourselfEMEAcigna.com for an update on your application or to provide your resume as you will not receive a response.

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Refina tu búsqueda

customer service representative empleos en chamartín madrid madrid provincia

Customer Service Supervisor

Informatics Lead Development Representative with German (m/f/d) Remote

Mid-Market Account Executive (Polish Market)

Diagnostic Liason - Galicia y Castilla y León

Junior Manager, GOMBA & EMBA, Business School

Environmental, Health & Safety Technician (Temp Agency)

Program Coordinator, Law School

Sales Representative | Networks

Client Operations Representative

Business Development Representative (Spanish Speaker)

Station Manager

Sales Representative

Onboarding Analyst - EIS

Cyber Risk Consultant

Field Service Engineer

MRO Network Quality (Temp Agency)

Surgical Sales Representative

Senior Underwriter Cyber - Iberia

Automation Technician- Service

Training Devices - Technical Project Manager

Quiero recibir la alerta de empleo más reciente de customer service representative en chamartín madrid madrid provincia

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