20 publicaciones de empleo destacadas de portals development team en alcobendas, md (¡Están contratando!)

Customer Care Specialist (German/French + English)
ClearCorrect —Madrid, Madrid provincia
- Jornada completa
- CRM software
- Servicio al cliente
- Salesforce
Project Manager – Product Release and Enablement
Nexthink —Madrid, Madrid provincia
- Jornada completa
- Trabajo híbrido
- Español
- Microsoft Excel
- Inglés
- Vacaciones pagadas
Solicitud rápida
Web Portals Development Team Lead
Minsait —Madrid, Madrid provincia
- Trabajo híbrido
- Oracle
- JavaScript
- HTML
Senior Business Analyst - Insurance, Spanish Speaker (Fully Remote)
CoverGo —Madrid, Madrid provincia
- Jornada completa
- Teletrabajo
- Español
- Informática
- Inglés
Solicitud rápida
Web Portals Development Team Lead
Indra —Madrid, Madrid provincia
- Trabajo híbrido
- Oracle
- JavaScript
- HTML
Senior Product Expert - Credit Cards
ING —Madrid, Madrid provincia
- Teletrabajo
- Oficina
- Seguro de vida
- Plan de pensiones
Technical Support Specialist – Dutch Market
Geotab —Madrid, Madrid provincia
- Disponibilidad fin de semana
- Trabajo híbrido
- Google Suite
- Microsoft Excel
- Informática
- Seguro dental
- Plan de pensiones
11d
IT Project Manager / Technical Lead - Web Portals
IE University —Madrid, Madrid provincia
- De 2.026 € a 2.986 € al mes
- Jornada completa
- Informática
- Inglés
- Project management
Partner Success & Enablement Manager
OpenNebula Systems —Pozuelo de Alarcón, Madrid provincia
- Media jornada
- CRM software
- Inglés
- Oficina
- Vacaciones pagadas
e-Compliance Business Analyst
SGS —Madrid, Madrid provincia
- Jornada completa
- Oracle
- Informática
- Sistemas ERP
Solicitud rápida
Senior Sales Engineer - eComm
Sovos Compliance —Madrid, Madrid provincia
- Oracle
- Ventas
- Sistemas ERP
- Seguro dental
- Seguro de vida
Solicitud rápida
Technical Customer Support Representative (Italian speaker)
Geotab —Madrid, Madrid provincia
- Trabajo híbrido
- Google Suite
- Microsoft Excel
- Servicio al cliente
Solicitud rápida
Senior Account Manager (m/f/d)
retarus GmbH —Madrid, Madrid provincia
- Español
- Ventas
- Inglés
Pre-Sales Engineer - Partners & Alliances
Sovos Compliance —Madrid, Madrid provincia
- Oracle
- Ventas
- Sistemas ERP
- Seguro dental
- Seguro de vida
Solicitud rápida
6d
Global Enterprise and Solution Architecture Expert
CEVALogistics —Madrid, Madrid provincia
- Jornada completa
- Informática
- Ventas
- Sistemas ERP
Sales Engineer - Partners & Alliances
Sovos Compliance —Madrid, Madrid provincia
- Oracle
- Ventas
- Sistemas ERP
- Seguro dental
- Seguro de vida
Solicitud rápida
6d
Hardware Electronics Designer Aerospace and Defence
Sener —Tres Cantos, Madrid provincia
- Trabajo híbrido
- Inglés
- C++
- Python
Solicitud rápida
Revenue Programs Manager
Make —Madrid, Madrid provincia
- Ventas
- Salesforce
- Inglés
- Seguro de vida
Global People Analytics Lead
Holcim —Madrid, Madrid provincia
- Español
- Microsoft Excel
- Inglés
- Plan de pensiones
Senior Software Engineer - US Payments and Partner Operations (m/f/d)
Raisin —Madrid, Madrid provincia
- Java
- JavaScript
- APIs
Solicitud rápida

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Customer Care Specialist (German/French + English)

ClearCorrect -
Madrid, Madrid provincia

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Detalles del empleo

Jornada completa

Cualificaciones

CRM software
Francés
Servicio al cliente
Salesforce
Inglés
Microsoft Office
Zendesk
Cloud
Alemán
Neerlandés

Descripción completa del empleo

About the Role

The Customer Care Specialist plays a critical role in delivering high quality experience to ClearCorrect customers. As part of our Customer Care team, you will support dental professionals through expert guidance, technical assistance, and effective case management. This position requires a strong customer centric mindset, a collaborative approach, and a commitment to continuous learning and improvement.

Role Purpose

To provide professional, accurate, and timely support to ClearCorrect customers, ensuring a seamless and positive customer journey. The role also contributes to building internal knowledge as a Subject Matter Expert, helping elevate team capabilities and strengthen our service standards.

Key Responsibilities
Customer Support & Technical Guidance

Provide technical and operational support for the ClearCorrect portal, applications, and digital workflows.
Assist with the setup and maintenance of customer and collaborator accounts.
Troubleshoot and resolve technical issues with accuracy and professionalism.
Manage customer feedback, quality concerns, and service complaints in line with internal procedures.
Respond to logistics and shipping-related inquiries to ensure timely and accurate deliveries.

Cross Functional Collaboration

Partner with Salesforce teams and other internal stakeholders to ensure consistent and coordinated customer support.
Use systems such as Salesforce Service Cloud, ClearComm, CAMDB, and other CRM platforms to manage cases, document interactions, and track progress.
Contribute to team objectives related to productivity, service quality, and customer satisfaction.

Continuous Improvement & Knowledge Contribution

Act as a Subject Matter Expert for processes, systems, and ClearCorrect workflows.
Participate in knowledge sharing initiatives and support onboarding of new team members.
Identify opportunities to improve customer experience, workflows, and internal processes.
Provide constructive feedback and proactively suggest enhancements to existing procedures.
Maintain up to date knowledge of product developments, industry trends, and internal policies.

Required Skills & Competencies

Strong customer centric approach with a focus on service excellence.

Ability to collaborate in a team oriented, multicultural, and fast paced environment.
Curiosity, adaptability, and commitment to ongoing learning.
Critical thinking and the ability to provide constructive feedback.
Strong organizational and prioritization skills.
Ability to manage multiple tasks and work under time pressure.
Experience in customer service is an advantage.
Microsoft Office User.
Experience with CRM platforms (e.g., Salesforce, Zendesk) is a plus.
Strong analytical and numerical reasoning skills.
Commitment to following internal processes, quality standards, and compliance guidelines.

Language Requirements

Professional proficiency in one or more of the following languages: German, Dutch, or French.
Fluent English is essential for communication and documentation.
Ability to understand technical documents and produce clear written communication.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.

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