20 publicaciones de empleo destacadas de customer service agent en ct (¡Están contratando!)

International Customer Service Agent
Teladoc Health —Barcelona, Barcelona provincia
- 18.500 € al año
- Media jornada
- Servicio al cliente
- Inglés
- Oficina
2d
Customer Service Agent (Night Shift)
Exoticca —Barcelona, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- CRM software
- Español
- Servicio al cliente
Solicitud rápida
2d
B2B Customer Support Advisor - (French speaking) - Onsite - BM01
Concentrix —Barcelona, Barcelona provincia
- 23.000 € al año
- Horas extra
- Ventas
- Servicio al cliente
- Inglés
Customer Service Agent
ADM Value —Barcelona, Barcelona provincia
- 23.000 € al año
- Disponibilidad fin de semana
- Servicio al cliente
- Inglés
- Programa de recomendación
Customer Service Agent
DHL —Barcelona, Barcelona provincia
- CRM software
- Servicio al cliente
- Microsoft Office
- Seguro médico privado
- Acciones empresariales
Customer Support Agent - ENG + ESP- Emergency Response for Premium-Customers (39h.)
Bosch Group —Barcelona, Barcelona provincia
- Disponibilidad fin de semana
- Trabajo híbrido
- Español
- Inglés
- Hotel
- Teletrabajo opcional
Solicitud rápida
3d
Customer Service Agent (ES + EN)
Exoticca —Barcelona, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- CRM software
- Español
- Servicio al cliente
Solicitud rápida
Customer Service Agent (Airline Loyalty Program) - US Market -
ADM Value Barcelona —Barcelona, Barcelona provincia
- De 18.700 € a 23.600 € al año
- Disponibilidad fin de semana
- CRM software
- Servicio al cliente
- Inglés
Solicitud rápida
Key Account Manager (German speaking)
Vivid —Barcelona, Barcelona provincia
- De 45.000 € a 70.000 € al año
- Jornada completa
- Trabajo híbrido
- CRM software
- Ventas
- Salesforce
Solicitud rápida
Client Service Agent (M/F/NB)
D-EDGE —Barcelona, Barcelona provincia
- Trabajo híbrido
- Inglés
- Oficina
- Hotel
- Teletrabajo opcional
Solicitud rápida
M365 Architect with French/Arabic or Italian
Concentrix —Barcelona, Barcelona provincia
- Jornada completa
- Microsoft Outlook
- Inglés
- SharePoint
Customer Service Agent BCN
DHL —Barcelona, Barcelona provincia
- CRM software
- Servicio al cliente
- Microsoft Office
- Seguro médico privado
- Acciones empresariales
Customer Service Representative (French-speaking) - On-site - Electrical Automotive Industry XM01
Concentrix —Barcelona, Barcelona provincia
- 20.000 € al año
- Horas extra
- Servicio al cliente
- Inglés
- Microsoft Office
Customer Care Agent - native Spanish speaker with Portuguese - Porsche Digital Customer Relations Hub
Porsche Digital España —Barcelona, Barcelona provincia
- 26.000 € al año
- Jornada completa
- Trabajo híbrido
- CRM software
- Español
- Servicio al cliente
- Teletrabajo opcional
Solicitud rápida
CX Documentation and Translation Executive (English & Portuguese) – (Hybrid)
eDreams ODIGEO —Barcelona, Barcelona provincia
- Microsoft Word
- Inglés
- Oficina
Dutch Customer Service Agent | Barcelona | Hybrid
NewCo Communications —Barcelona, Barcelona provincia
- De 1.559 € a 1.800 € al mes
- Disponibilidad fin de semana
- Trabajo híbrido
- Español
- Servicio al cliente
- Inglés
Solicitud rápida
8d
Team Leader (English - speaking) - On-site BM01
Concentrix —Barcelona, Barcelona provincia
- 25.376 € al año
- Jornada completa
- Servicio al cliente
- Inglés
- Microsoft Office
10d
Dutch Customer Service Agent
MSX International —Sant Just Desvern, Barcelona provincia
- 22.000 € al año
- Jornada completa
- Trabajo híbrido
- Servicio al cliente
- Inglés
- Oficina
Solicitud rápida
CX Documentation and Translation Executive (German & English) – (Hybrid) – (Temporary 6 months)
eDreams ODIGEO —Barcelona, Barcelona provincia
- Microsoft Word
- Inglés
- Oficina
2d
Sales Support & Telesales Agent - Danish Market - BARCELONA
NewCo Communications —Barcelona, Barcelona provincia
- De 1.600 € a 2.200 € al mes
- Jornada completa
- Trabajo híbrido
- Español
- Ventas
- Servicio al cliente
Solicitud rápida

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International Customer Service Agent

Teladoc Health -
Barcelona, Barcelona provincia

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Detalles del empleo

Media jornada
18.500 € al año
Hace 2 días

Cualificaciones

FP Grado Medio
Servicio al cliente
Inglés

Descripción completa del empleo

Teladoc Health International is the world's leading brand in virtual healthcare. Our services span the entire spectrum of healthcare needs, from simple to complex. We connect our users with primary, mental health and expert care.

The Customer Service Agent will manage and coordinate the reception and evolution of the cases received through communication between the parties involved, offering a quality service to the patient, and acting in accordance with the client's demands and the standards set by Teladoc Health International.

Role & Responsibilities

Attend to incoming requests (calls, emails, application, etc.) from various virtual care services (Expert Medical Opinion, Telehealth, mental health etc.).

Collect basic information about the patient, following the procedure.

Confirm if the patient is eligible for the service.

Create the case in the system.

Assign and send the case to the medical team.

Assist patients in resolving incidents.

Control and follow up on the management of open cases.

Support in the coordination of communications between physicians and patients.

Contact, if necessary, customers to gather information.

Be responsible for reviewing quality feedback surveys.

Escalate cases when there is backlog or there are specific needs that require supervisor review.

Follow and keep up to date with internal management protocols, particular characteristics agreed with companies and policies to comply with Teladoc Health International's ethics.

Requirements:

Education in FPI or Intermediate Level Training Cycle.

Experience in more than 1 year in Customer Service or working in Call Centers.

Essential: high or native level of English and knowledge of other languages is valuable.

Hard computer skills is essential.

A dynamic person with communication skills, customer orientation, proactivity and teamwork.

Conditions:

Fixed-term contract contract.

Part-time 30 hours/week from Monday to Friday from 12:00h to 18:00h.

Salary : Approximately €18,500 gross per year

Hybrid work in our offices located at Calle Via Augusta 252, 08017 Barcelona.

Initial and developing traning.

Possibility of developing yourself in the world's leading company in healthcare services.

For a more detailed look at our company and values, visit our website at https://www.teladochealth.com/

At Teladoc Health we thrive on difference and individuality. Teladoc Health is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.

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Refina tu búsqueda

customer service agent empleos en ct

International Customer Service Agent

Customer Service Agent (Night Shift)

B2B Customer Support Advisor - (French speaking) - Onsite - BM01

Customer Service Agent

Customer Service Agent

Customer Support Agent - ENG + ESP- Emergency Response for Premium-Customers (39h.)

Customer Service Agent (ES + EN)

Customer Service Agent (Airline Loyalty Program) - US Market -

Key Account Manager (German speaking)

Client Service Agent (M/F/NB)

M365 Architect with French/Arabic or Italian

Customer Service Agent BCN

Customer Service Representative (French-speaking) - On-site - Electrical Automotive Industry XM01

Customer Care Agent - native Spanish speaker with Portuguese - Porsche Digital Customer Relations Hub

CX Documentation and Translation Executive (English & Portuguese) – (Hybrid)

Dutch Customer Service Agent | Barcelona | Hybrid

Team Leader (English - speaking) - On-site BM01

Dutch Customer Service Agent

CX Documentation and Translation Executive (German & English) – (Hybrid) – (Temporary 6 months)

Sales Support & Telesales Agent - Danish Market - BARCELONA

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