Exceptional Hospitality Starts with You
An IT Trainee is an entry-level professional who supports the technology team in basic tasks related to development, technical support, or systems. They gain hands-on experience, contribute to projects, and develop technical and analytical skills under the supervision of the IT Manager.
As an IT intern, you will be responsible for assisting with the day-to-day support of business systems, office systems, computer networks, and telephone systems throughout the hotel. Specifically, you will assist the IT Manager in performing the following tasks to the highest standards:
- Setting up PCs (desktops and laptops) from scratch
- Installing office software (Office, Outlook, and other software specific to the hospitality industry),
- Setting up printers. Installing local and network printers
- Servers: Administering file servers, key management servers, and other hotel-specific servers.
- Security: Checking for vulnerabilities in networked devices and resolving them.
- Remote PC administration (SCCM and RDP)
- Networks: (2 networks: Administrative network and guest Internet network) Manage data centers (DCs), IDFs, and switches. Monitor routers, firewalls, and Wi-Fi
- Networks: Inspect fiber-optic cables, Ethernet cabling, install new cabling, etc.; patch cabling in racks, etc.
- Guest Internet lines, administrative network, ADSL connections, IPTV
- TV in the hotel, restaurant, and banquet halls: Manage and monitors
- Telephones: Manage the hotel’s main switchboard and telephone systems
- Mobile Phones: Replace and configure company mobile phones
- POS System: Set up terminals and printers for the hotel’s POS system
- IT Department Administration
- Warranties and maintenance
What we are looking for:
- Positive attitude
- Communication and organization skills
- Basic knowledge of Information Technology and familiarity with relevant tools and systems
- Flexibility and adaptability
- Intermediate level of English (B1-B2)
Currently pursuing a Bachelor's Degree or Vocational Training in a related field
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How We’ll Help You Thrive
At Hilton, the hospitality we’re known for doesn’t end with our guests. We proudly invest in our Team Members’ wellbeing, supporting you through all of life’s moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including:
Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40 USD/night at our world-class hotels through our Go Hilton travel program
Mental health resources – Your wellbeing comes first. Through our Care for All hub, we provide resources to help our Team Members to care for themselves and their loved ones. In many countries, eligible Team Members receive free counseling and support through our Employee Assistance Program (EAP).
Access to online training on the Hilton University platform, with more than 2,000 courses available
Access to Wellhub App (Gympass)
Birthday off
Free Breakfast everyday in our canteen
Diversity, Equity & Inclusion is at the core of who we are.
We are committed to an equitable and inclusive workforce that represents all ages, genders, sexual orientation, nationalities, ethnicities, disabilities, cultures and viewpoints. Grounded in our founding purpose, we foster an environment where Team Members can be their authentic selves. Our global brands provide meeting places for people to connect, creating a welcoming environment for all.
Your Candidate Experience in every selection process is very important to us. As such, you might receive an email from “The Hilton Recruiting Team” ( [email protected] ) with the subject line “Your experience with Recruiting” with a request to learn more about your interviewing experience. The email is not spam, and you can click the link. The survey should take no more than 1 minute to complete, and we would appreciate your feedback as this will help our Human Resource and Recruiting Teams to focus on what is important to you
Join an Award-Winning Workplace Culture
At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.
Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands , and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.
Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.
Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.
