20 publicaciones de empleo destacadas de director of customer service en barcelona, ct (¡Están contratando!)

Sr Director, EMEA Service
Waters Corporation —Cerdanyola del Vallès, Barcelona provincia
- Teletrabajo
- Inglés
- Grado
- Liderazgo
Senior Director - People Relations and Compliance
HP —Sant Cugat del Vallès, Barcelona provincia
- De 200.000 € a 300.000 € al año
- Jornada completa
- Grado
- Recursos humanos
- Administración y dirección de empresas
- Seguro dental
- Seguro oftalmológico
Executive Assistant to CCO and Reginal CEO
DHL —Barcelona, Barcelona provincia
- Microsoft Powerpoint
- Microsoft Word
- Español
Groups, Billing & Rooming Coordinator
SLS —Barcelona, Barcelona provincia
- De 24.000 € a 28.000 € al año
- Jornada completa
- Teletrabajo
- Español
- Ventas
- Inglés
Solicitud rápida
Customer Onboarding Lead (all genders)
Shiftmove —Barcelona, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- Inglés
- Liderazgo
Solicitud rápida
International Business Manager – (Hybrid)
eDreams ODIGEO —Barcelona, Barcelona provincia
- Español
- Inglés
- Oficina
Director of CX Service Excellence
eDreams ODIGEO —Barcelona, Barcelona provincia
- Oficina
- Inteligencia artificial
- Liderazgo
Head of Executive Recruiting
Glovo —Barcelona, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- Liderazgo
- Teletrabajo opcional
- Abono gimnasio
Solicitud rápida
Sr Director, Drug Development Lead
IQVIA —Barcelona, Barcelona provincia
- Jornada completa
- Microsoft Powerpoint
- Microsoft Excel
- Doctorado
- Teletrabajo opcional
5d
Client Service Agent (M/F/NB)
D-EDGE —Barcelona, Barcelona provincia
- Trabajo híbrido
- Inglés
- Oficina
- Hotel
- Teletrabajo opcional
Solicitud rápida
GUCCI Store Director - Barcelona Paseo
Gucci —Barcelona, Barcelona provincia
- Disponibilidad fin de semana
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Deal Desk Manager
Teradata —Barcelona, Barcelona provincia
- De 63.620 € a 1.267.100 € al año
- Jornada completa
- Trabajo híbrido
- Microsoft Powerpoint
- Microsoft Excel
- Ventas
Solicitud rápida
Senior Manager, Customer Success Engineering
Veeam Software —Barcelona, Barcelona provincia
- Teletrabajo
- Español
- Azure
- Ventas
- Seguro de vida
- Plan de pensiones
11d
Director, Product Management – Fleet and Autonomous Vehicles US or Europe
ChargePoint —Barcelona, Barcelona provincia
- De 212.000 € a 325.000 € al año
- Inteligencia artificial
Solicitud rápida
Operations Specialist, Elevated Shopping (éShop)
Amazon Spain Services, S.L.U. - B76 —Barcelona, Barcelona provincia
- Jornada completa
- Microsoft Powerpoint
- Microsoft Word
- Español
9d
Director of IT
Preply —Barcelona, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- Inglés
- AWS
- Scripting
Solicitud rápida
Supervisor (English- speaking) - Hybrid- High Tech Industry HS03
Concentrix —Barcelona, Barcelona provincia
- 27.000 € al año
- Jornada completa
- CRM software
- Ventas
- Salesforce
Associate Director, Medical Affairs
Alcon —Cornellà de Llobregat, Barcelona provincia
- Jornada completa
- Doctorado
- Inglés
- Investigación
Sales & BDR Enablement Specialist
cloudpay —Barcelona, Barcelona provincia
- Jornada completa
- Español
- Ventas
- Inglés
- Programa de recomendación
12d
Director, Product Management
ADP —Barcelona, Barcelona provincia
- De 79.400 € a 171.400 € al año
- Jornada completa
- Español
- Inglés
- Inteligencia artificial

Quiero recibir la alerta de empleo más reciente de director of customer service en barcelona, ct

Al iniciar sesión en tu cuenta, aceptas las Condiciones del servicio de SimplyHired, nuestra Política sobre cookies y nuestra Política de privacidad.

Explorar empleos en más ubicaciones

director of customer service jobs near barcelona, ct

Empleos de Director en Barcelona, Barcelona Provincia

Empleos de Operations Associate en Barcelona, Barcelona Provincia

Empleos de Customer Service Representative en Barcelona, Barcelona Provincia

Empleos de Customer Success Manager en Barcelona, Barcelona Provincia

Empleos de Sales Specialist en Oiartzun, Guipúzcoa Provincia

Empleos de Billing Specialist en Madrid, Madrid Provincia

Empleos de Engagement Specialist en Barcelona, Barcelona Provincia

Empleos de Sales Specialist en Madrid, Madrid Provincia

Empleos de Sales en Villanueva De La Cañada, Madrid Provincia

Empleos de Sales Specialist en Benalmádena Costa, Málaga Provincia

Empleos de Creative Director en Madrid, Madrid Provincia

Empleos de Cio, It Director, Transformacion Digital en Barcelona, Barcelona Provincia

Empleos de Director De Hospital en Madrid, Madrid Provincia

Empleos de Director Financiero en Comunitat Valenciana

Empleos de Director Hotel en Comunitat Valenciana

Empleos de Assistant en Ribadesella, Asturias Provincia

Empleos de Retail Assistant en Madrid, Madrid Provincia

Empleos de Research Assistant en Madrid, Madrid Provincia

Empleos de Director A Hotel* en Illes Balears Provincia

Empleos de Director Servicios Generales en Madrid, Madrid Provincia

Sr Director, EMEA Service

Waters Corporation -
Cerdanyola del Vallès, Barcelona provincia

Solicitar ahora

Detalles del empleo

Cualificaciones

Biología
Inglés
Grado
Química
Liderazgo

Descripción completa del empleo

Overview:

The Senior Director of Service is responsible for leading the regional service delivery organization across Europe, Middle-East & Africa (EMEA) supporting lab automation, microbiology, molecular diagnostics, liquid chromatography & mass spectrometry solutions for the Waters Advanced Diagnostics Division to increase service attachment, optimize service efficiency, and deliver exceptional clinical customer experience. This role will report directly to the Vice President of Global Service and indirectly to the Vice President of EMEA Commercial.

Location: Remote in either Spain, Switzerland or United Kingdom

Responsibilities:

Commercial Execution

Implement initiatives to significantly increase service revenue through volume and price across the region.
Partner with regional sales channels to maximize service attachment at point-of-sale and post-warranty for expanding instrument install base.
Deploy value-added services, including proactive maintenance, remote diagnostics, and informatics solutions.

Operational Excellence

Monitor key performance indicators for service delivery to maximize system uptime and utilization.
Optimize service workflows for hardware installation, performance maintenance, repair, software implementation and leverage digital tools to improve efficiency.
Ensure compliance with regulatory requirements and quality policies.

Customer Experience

Align regional service capabilities with the needs of the clinical customers.
Ensure timeline resolution of regional escalations and customer complaints.
Proactively monitor customer feedback to implement improvements.

Colleague Engagement

Establish recurring and relevant communications across the organization.
Build high performing teams with a focus on talent and leadership development.
Foster a culture of accountability, continuous improvement, innovation, and cross-functional collaboration with regional and global teams.

Qualifications:

Bachelor’s degree in biology, chemistry, engineering, or a related field.
10+ years of experience in the medical device, diagnostics, or analytical instrument industry.
5+ years of experience in a leadership capacity, managing remote teams.
Proven experience in growing service contract revenue or managing service P&L.
Strong understanding of regulated, high-volume testing environments.
Experience operating in a highly matrixed environment.
Effective communication skills and fluent in English.
Ability to travel frequently across the EMEA region and other regions as needed.

Company Description:

Waters Corporation (NYSE:WAT) is a global leader in life sciences and diagnostics, dedicated to accelerating the benefits of pioneering science through analytical technologies, informatics, and service. With a focus on regulated, high-volume testing environments, our innovative portfolio harnesses deep scientific expertise across chemistry, physics, and biology. We collaborate with customers around the world to advance the release of effective, high-quality medicines, ensure the safety of food and water, and drive better patient outcomes by detecting diseases earlier, managing routine infections, and combating antibiotic resistance. Through a shared culture of relentless innovation, our passionate team of ~16,000 colleagues turn scientific challenges into breakthroughs that improve lives worldwide.

Diversity and inclusion are fundamental to our core values at Waters Corporation. It benefits our employees, our products, our customers and our community. Waters complies with all applicable federal, state, and local laws. Qualified applicants are considered without regard to sex, race, color, ancestry, national origin, citizenship status, religion, age, marital status (including civil unions), military service, veteran status, pregnancy (including childbirth and related medical conditions), genetic information, sexual orientation, gender identity, legally recognized disability, domestic violence victim status, or any other characteristic protected by law. Waters is proud to be an equal opportunity workplace and is an affirmative action employer. All hiring decisions are based solely on qualifications, merit, and business needs at the time.

Solicitar ahora

Refina tu búsqueda

director of customer service empleos en barcelona, ct

Sr Director, EMEA Service

Senior Director - People Relations and Compliance

Executive Assistant to CCO and Reginal CEO

Groups, Billing & Rooming Coordinator

Customer Onboarding Lead (all genders)

International Business Manager – (Hybrid)

Director of CX Service Excellence

Head of Executive Recruiting

Sr Director, Drug Development Lead

Client Service Agent (M/F/NB)

GUCCI Store Director - Barcelona Paseo

Deal Desk Manager

Senior Manager, Customer Success Engineering

Director, Product Management – Fleet and Autonomous Vehicles US or Europe

Operations Specialist, Elevated Shopping (éShop)

Director of IT

Supervisor (English- speaking) - Hybrid- High Tech Industry HS03

Associate Director, Medical Affairs

Sales & BDR Enablement Specialist

Director, Product Management

Quiero recibir la alerta de empleo más reciente de director of customer service en barcelona, ct

Related Searches

Explorar empleos en más ubicaciones

Herramientas para candidatos

Herramientas para empresas

Buscar

Mantener la conexión