20 publicaciones de empleo destacadas de automotive customer service en catalunya (¡Están contratando!)

Portuguese and Spanish, Automotive Customer Support Agent (Hybrid)
Bosch Group —Barcelona, Barcelona provincia
- Disponibilidad fin de semana
- Trabajo híbrido
- Español
- Servicio al cliente
- Inglés
Solicitud rápida
Customer Care Agent - Leasing company AYV-German market
Bosch Group —Barcelona, Barcelona provincia
- Disponibilidad fin de semana
- Teletrabajo
- Servicio al cliente
- Inglés
- Microsoft Office
- Teletrabajo opcional
Solicitud rápida
1d
Customer Care Agent - native Spanish speaker with Portuguese - Porsche Digital Customer Relations Hub
Porsche Digital España —Barcelona, Barcelona provincia
- 26.000 € al año
- Jornada completa
- Trabajo híbrido
- CRM software
- Español
- Servicio al cliente
- Teletrabajo opcional
Solicitud rápida
Customer Service Representative – Dutch speaker
MSX International —Sant Just Desvern, Barcelona provincia
- 24.000 € al año
- Jornada completa
- Trabajo híbrido
- Microsoft Powerpoint
- Microsoft Excel
- Servicio al cliente
Solicitud rápida
Customer Service Representative (French)
MSX International —Sant Just Desvern, Barcelona provincia
- 20.000 € al año
- Jornada completa
- Trabajo híbrido
- Servicio al cliente
- Inglés
- Oficina
Solicitud rápida
11d
Customer Service Manager - Logistics
Lear Corporation —Valls, Tarragona provincia
- Servicio al cliente
- Sistemas ERP
- Microsoft Office
4d
Hotline Technician Automotive (m/f/d) | Tecnico Garage Support Automotive
TecAlliance —Barcelona, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- Español
- Inglés
Customer Service Representative (French-speaking) - On-site - Electrical Automotive Industry XM01
Concentrix —Barcelona, Barcelona provincia
- 20.000 € al año
- Horas extra
- Servicio al cliente
- Inglés
- Microsoft Office
Order Management Specialist
Stark Future —Sant Boi de Llobregat, Barcelona provincia
- Disponibilidad fin de semana
- Sistemas ERP
- Inglés
- Máster
Service Project Manager
MSX International —Barcelona, Barcelona provincia
- De 45.000 € a 55.000 € al año
- Jornada completa
- Trabajo híbrido
- Español
- Servicio al cliente
- Inglés
Solicitud rápida
4d
Dutch Customer Service Agent
MSX International —Sant Just Desvern, Barcelona provincia
- 22.000 € al año
- Jornada completa
- Trabajo híbrido
- Servicio al cliente
- Inglés
- Oficina
Solicitud rápida
Regional Sales Manager - Europe
Applus IDIADA —Santa Oliva, Tarragona provincia
- Jornada completa
- Trabajo híbrido
- CRM software
- Ventas
- Salesforce
Solicitud rápida
Greek Customer Service Agent
Bosch Group —Barcelona, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- Servicio al cliente
- Máster
- Enseñanza
Solicitud rápida
4d
Senior Back Office Agent
Indie Campers —Barcelona, Barcelona provincia
- Disponibilidad fin de semana
- Ventas
- Servicio al cliente
- Inglés
Solicitud rápida
Business Consultant (m/f/d)
TecAlliance —Barcelona, Barcelona provincia
- Trabajo híbrido
- Español
- Sistemas ERP
- Inglés
- Teletrabajo opcional
Account Manager
PPG —Rubí, Barcelona provincia
- Jornada completa
- Español
- Ventas
- Inglés
Solicitud rápida
Business Development Engineer- Aerospace & Defence - Munich
Outrigo International SL —Barcelona, Barcelona provincia
- Jornada completa
- CRM software
- Español
- Ventas
5d
Technical Solution Manager - High Valuables & Connectivity
Giesecke+Devrient —Sant Joan Despí, Barcelona provincia
- Jornada completa
- Español
- Inglés
- Ingeniería eléctrica
- Teletrabajo opcional
Customer Service Representative (German Speaker)
Keysight Technologies, Inc. —Barcelona, Barcelona provincia
- Servicio al cliente
- Inglés
- Gestión del tiempo
8d
Procurement Administrative
Noatum HOLDINGS —Barcelona, Barcelona provincia
- Jornada completa
- Microsoft Excel
- Ventas
- Inglés

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Portuguese and Spanish, Automotive Customer Support Agent (Hybrid)

Bosch Group -
Barcelona, Barcelona provincia

Solicitud rápida

Detalles del empleo

Jornada completa

Cualificaciones

Español
Servicio al cliente
Inglés
Portugués
Relaciones Laborales

Descripción completa del empleo

Company Description

We are a Bosch company, but we do not produce tangible objects such as DIY tools or car parts. Service is our product. We provide services and complex technology driven solutions in the area Business Process Outsourcing, and this makes us unique in the Bosch world.

We work with leading companies from the automotive, travel, tourism, building and telecommunications sectors across the world as well as other Bosch units. So besides having external client, we also work for the Bosch Group itself, helping colleagues and divisions in other areas.

As part of the Bosch group, we operate in one of its four main business areas – the Building and Energy Technologies unit. There is a historical reason for it. We used to be part of Bosch Security Systems (producer of security hardware and security solutions). For them we managed for e.g. on-going product maintenance or the emergency and monitoring call center.

Job Description

Are you passionate about technology and cars? If so, Bosch Service Solutions is the place for you. Here, you will have the opportunity to work for a leading global motor company, assisting customers who drive automobiles, motorbikes, or use power equipment.

You will provide assistance with questions on the product portfolio, import/export procedures, first-level technical support, complaints, and support with the use of the IoT technologies these vehicles are equipped with, including apps.In this role, you will utilize your language skills in Portuguese, Spanish and English, to provide outstanding customer service and support.

Manage incoming contacts such as phone calls, emails, and letters from customers: This involves promptly and professionally handling all incoming communication from customers, ensuring that their inquiries and concerns are addressed in a timely manner.
Provide information about products, resolve client queries, and explain company policies: As a customer service representative, you will be responsible for providing accurate and detailed information about the company's products, addressing any questions or concerns that customers may have, and explaining company policies in a clear and helpful manner.
Serve as a brand ambassador and provide outstanding service to clients: As a customer service representative, you will be the face of the company, representing its values and commitment to exceptional service. You will strive to provide an outstanding customer experience, building rapport with clients and ensuring that their needs are met with professionalism and care.

You bring the passion, and we'll give you the training. This role includes a company-paid training of 2-3 weeks so you can become an expert in vehicles, customer support, and internal procedures.

If you are ready to embark on a new adventure with Bosch Service Solutions and have the language skills and customer service experience, we encourage you to apply and join our dynamic and inclusive team.

What we offer:

Immerse yourself in an international network and take advantage of diverse opportunities within a global employer, including training and internal growth.
Enjoy a full-time position with a long-term contract. Your recruiter will give you more details on this.
Work Monday to Saturday, you will be working in the following rota: 09:00 a 17:00, 10:00 a 18:00 , 11:00 a 19:00.
Experience the freedom of a hybrid work setup.
Access exclusive employee discounts on Bosch Power Tools and Home Appliances, perfect for your next DIY project or home upgrade.
Thrive in a fun, rewarding working environment that encourages creativity and innovation.
Full training in customer service including automotive product portfolio, customer experience techniques, apps, IOT (Internet of Things) and software. Get ready to learn a lot!
Free psychological support in English or Spanish.
Weekly free fruit in the office to stay refreshed.
Access to private health insurance at a reduced price under Bosch’s insurance policy.
Annual Christmas box.
32 calendar days of paid holidays per year.

Qualifications

Previous customer service experience is desirable but not essential
Strong problem-solving skills and ability to handle customer queries with empathy
Positive attitude and willingness to learn

- People Person - you enjoy working in a collaborative team environment

Tech savvy and analytical
C2 level in Portuguese and Spanish, Fluency in English. Interviews will be in English. Initial training is 100% in English.

- Candidates must be based in Barcelona and hold a NIE number.
Additional Information

Diversity is an integral part of our corporate strategy and is anchored as one of our values in the “We are Bosch” mission statement. For us, diversity is reflected in the uniqueness of our associates, their personalities, experiences and perspectives. By including everyone and ensuring equal opportunities we unleash our full potential. We are dedicated to ensuring that our hiring processes are fair, inclusive, and free from bias. We are committed to hiring individuals regardless of culture, generation, race, religion an belief, neurodiversity, gender identity, sexual orientation, or disabilities.

Solicitud rápida

Refina tu búsqueda

automotive customer service empleos en catalunya

Portuguese and Spanish, Automotive Customer Support Agent (Hybrid)

Customer Care Agent - Leasing company AYV-German market

Customer Care Agent - native Spanish speaker with Portuguese - Porsche Digital Customer Relations Hub

Customer Service Representative – Dutch speaker

Customer Service Representative (French)

Customer Service Manager - Logistics

Hotline Technician Automotive (m/f/d) | Tecnico Garage Support Automotive

Customer Service Representative (French-speaking) - On-site - Electrical Automotive Industry XM01

Order Management Specialist

Service Project Manager

Dutch Customer Service Agent

Regional Sales Manager - Europe

Greek Customer Service Agent

Senior Back Office Agent

Business Consultant (m/f/d)

Account Manager

Business Development Engineer- Aerospace & Defence - Munich

Technical Solution Manager - High Valuables & Connectivity

Customer Service Representative (German Speaker)

Procurement Administrative

Quiero recibir la alerta de empleo más reciente de automotive customer service en catalunya

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