20 publicaciones de empleo destacadas de head of customer service en home office (¡Están contratando!)

Head of Risk (Non-Retail)
Revolut —En remoto
- De 33.000 € a 38.900 € al mes
- Jornada completa
- Teletrabajo
- Oficina
Head of Controls & Quality (EU Bank)
Revolut —En remoto
- De 6.600 € a 7.400 € al mes
- Jornada completa
- Teletrabajo
- Oficina
Head of Product (Fraud)
Revolut —En remoto
- De 9.600 € a 10.600 € al mes
- Jornada completa
- Teletrabajo
- Oficina
- Inteligencia artificial
Head of CRM
Revolut —En remoto
- Jornada completa
- Teletrabajo
- CRM software
- Oficina
- Máster
Head of Regulatory Compliance (EU Branches)
Revolut —En remoto
- De 7.400 € a 7.800 € al mes
- Jornada completa
- Teletrabajo
- Oficina
- Ciencias empresariales
- Liderazgo
Head of Spanish Residency & Immigration Services
Autónomo ARALOVA Elena —En remoto
- De lunes a viernes
- Teletrabajo
- Español
- Servicio al cliente
Solicitud rápida
Head of Enterprise Performance (ABM)
Revolut —En remoto
- Jornada completa
- Teletrabajo
- Ventas
- Oficina
- SQL
Enterprise Account Executive (Spanish Speaking)
Revolut —En remoto
- Jornada completa
- Teletrabajo
- Español
- Informática
- Ventas
Head of Product, Core Journeys
SafeGuard Global —En remoto
- Desde 100.000 € al año
- Horas extra
- Teletrabajo
- Recursos humanos
- Liderazgo
5d
Customer Complaints Senior Manager
OKX —En remoto
- Teletrabajo
- Oficina
2d
Head of Financial Crime & Fraud Risk
Revolut —En remoto
- De 5.400 € a 7.000 € al mes
- Jornada completa
- Teletrabajo
- Oficina
Global Division Service Automation & Care Manager
ABB France —En remoto
- Jornada completa
- Teletrabajo
- Inglés
Solicitud rápida
3d
Head of Regulatory Compliance
Revolut —En remoto
- Jornada completa
- Teletrabajo
- Inglés
- Oficina
Head of Product (Wealth & Trading)
Revolut —En remoto
- Jornada completa
- Teletrabajo
- Oficina
- Liderazgo
Data Analyst - Fraud
Moniepoint —En remoto
- Teletrabajo
- Microsoft Excel
- Informática
- Máster
- Plan de pensiones
Solicitud rápida
Head of Engineering, POS Application Platform
Moniepoint —En remoto
- Teletrabajo
- Java
- AWS
- C++
- Plan de pensiones
Mid-Market Account Executive (Baltics Market)
Revolut —En remoto
- Jornada completa
- Teletrabajo
- Ventas
- Salesforce
- Inglés
Mid-Market Account Executive (Romanian Market)
Revolut —En remoto
- Jornada completa
- Teletrabajo
- Ventas
- Salesforce
- Inglés
Mid-Market Account Executive (German Market)
Revolut —En remoto
- Jornada completa
- Teletrabajo
- Ventas
- Salesforce
- Inglés
Mid-Market Account Executive (Polish Market)
Revolut —En remoto
- Jornada completa
- Teletrabajo
- Ventas
- Salesforce
- Inglés

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Head of Risk (Non-Retail)

Revolut -
En remoto

Solicitar ahora

Detalles del empleo

Jornada completa
De 33.000 € a 38.900 € al mes

Descripción completa del empleo

About Revolut

People deserve more from their money. More visibility, more control, and more freedom. Since 2015, Revolut has been on a mission to deliver just that. Our powerhouse of products — including spending, saving, investing, exchanging, travelling, and more — help our 75+ million customers get more from their money every day.

As we continue our lightning-fast growth,‌ 2 things are essential to our success: our people and our culture. In recognition of our outstanding employee experience, we've been certified as a Great Place to Work™. So far, we have 13,000+ people working around the world, from our offices and remotely, to help us achieve our mission. And we're looking for more brilliant people. People who love building great products, redefining success, and turning the complexity of a chaotic world into the simplicity of a beautiful solution.

About the role

Risk at Revolut operates across all functions, products, and regions to monitor front-line performance and ensure the business operates safely. They’re among the first to be involved in new initiatives, from tech to customer support.

We’re looking for a Head of Risk to cover first-line, non-retail risks. You'll implement cross-functional elements into our risk management framework, build a team that'll design and oversee credit risk, and define thresholds for a variety of features.

Up to shape what's next in finance? Let’s get in touch.

What you'll be doing

Designing a globally scalable risk framework, establishing governance structures, and strengthening risk culture and awareness across the business
Collaborating with Data Science and Engineering teams on the creation of origination, monitoring, provisioning, and collections risk models to optimise portfolio returns
Building and leading a portfolio management team, initially focusing on continuous monitoring processes for receivables and payables finance
Shaping local in-country credit policies and procedures to maximise portfolio-level economic returns
Providing thought leadership on defining and evolving the risk appetite for mid-market, corporate, and enterprise features
Making key underwriting decisions for significant exposures and representing the first-line team on relevant risk committees
Maintaining a solid working relationship with the second line of defence
Supporting department objectives and planning processes

What you'll need

Expertise in managing credit risk for mid-market products
The ability to build and scale a team from scratch, identifying key business needs and support needs for future business growth
A solid understanding of credit policy governance and experience working effectively with 2LoD and 3LoD
Experience in risk and fraud identification, monitoring, control implementation, and testing
The ability to plan strategically, manage interdependencies, and deliver exceptional results that exceed requirements
Excellent communication skills with a clear, concise, and structured approach to explaining complex concepts
Impressive analytical and problem-solving skills with the ability to process complex information for optimal decision-making
Experience balancing thorough risk assessment with the need for timely execution and business impact

Nice to have

Experience with trade finance products

Compensation range

Krakow: PLN33,000 - PLN38,900 gross monthly*
Poland: PLN33,000 - PLN38,900 gross monthly*
Other locations: Compensation will be discussed during the interview process
Final compensation will be determined based on the candidate's qualifications, skills, and previous experience

Building a global financial super app isn’t enough. Our Revoluters are a priority, and that’s why in 2021 we launched our inaugural D&I Framework, designed to help us thrive and grow everyday. We're not just doing this because it's the right thing to do. We’re doing it because we know that seeking out diverse talent and creating an inclusive workplace is the way to create exceptional, innovative products and services for our customers. That’s why we encourage applications from people with diverse backgrounds and experiences to join this multicultural, hard-working team.

Important notice for candidates:

Job scams are on the rise. Please keep these guidelines in mind when applying for any open roles.

Only apply through official Revolut channels. We don’t use any third-party services or platforms for our recruitment.
Always double-check the emails you receive. Make sure all communications are being done through official Revolut emails, with an @revolut.com domain.

We won't ask for payment or personal financial information during the hiring process. If anyone does ask you for this, it’s a scam. Report it immediately.

By submitting this application, I confirm that all the information given by me in this application for employment and any additional documents attached hereto are true to the best of my knowledge and that I have not wilfully suppressed any material fact. I confirm I have disclosed if applicable any previous employment with Revolut. I accept that if any of the information given by me in this application is in any way false or incorrect, my application may be rejected, any offer of employment may be withdrawn or my employment with Revolut may be terminated summarily or I may be dismissed. By submitting this application, I agree that my personal data will be processed in accordance with Revolut's Candidate Privacy Notice

Notice: This is a remote position based in Spain.

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head of customer service empleos en home office

Head of Risk (Non-Retail)

Head of Controls & Quality (EU Bank)

Head of Product (Fraud)

Head of CRM

Head of Regulatory Compliance (EU Branches)

Head of Spanish Residency & Immigration Services

Head of Enterprise Performance (ABM)

Enterprise Account Executive (Spanish Speaking)

Head of Product, Core Journeys

Customer Complaints Senior Manager

Head of Financial Crime & Fraud Risk

Global Division Service Automation & Care Manager

Head of Regulatory Compliance

Head of Product (Wealth & Trading)

Data Analyst - Fraud

Head of Engineering, POS Application Platform

Mid-Market Account Executive (Baltics Market)

Mid-Market Account Executive (Romanian Market)

Mid-Market Account Executive (German Market)

Mid-Market Account Executive (Polish Market)

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