20 publicaciones de empleo destacadas de customer experience expert en madrid, md (¡Están contratando!)

Customer Care Specialist (German/French + English)
ClearCorrect —Madrid, Madrid provincia
- Jornada completa
- CRM software
- Servicio al cliente
- Salesforce
Global Offer Manager - Enterprise Operations and Customer Service (Temporary)
Boston Consulting Group —Madrid, Madrid provincia
- Jornada completa
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Outlook
Native English - US Market - Business Development Representative (B2B)
Anteriad —Las Rozas de Madrid, Madrid provincia
- 1.730 € al mes
- Jornada completa
- Trabajo híbrido
- CRM software
- Ventas
- Servicio al cliente
Solicitud rápida
Multinational Service Expert, Multinational Excellence Centre
Allianz —Madrid, Madrid provincia
- De 34.000 € a 44.000 € al año
- Jornada completa
- Trabajo híbrido
- Español
- Inglés
- Microsoft Office
- Plan de pensiones
Revenue Operations Manager (m/f/d)
Infront Financial Technology GmbH —Madrid, Madrid provincia
- Jornada completa
- CRM software
- Ventas
- Salesforce
Applied Scientist, EU INTech Consumer Selection Discovery, EUIC - Personalization
Amazon Spain Services, S.L.U. —Madrid, Madrid provincia
- Jornada completa
- Doctorado
- Investigación
- Java
Spanish Customer Care and Sales Consultant - Luxury Tech Brand in Greece
Next Job Abroad —Madrid, Madrid provincia
- Media jornada
- Trabajo híbrido
- Español
- Sin necesidad de experiencia
- Inglés
Solicitud rápida
Senior Multinational Service Expert, Multinational Excellence Centre
Allianz —Madrid, Madrid provincia
- De 44.000 € a 47.000 € al año
- Jornada completa
- Trabajo híbrido
- Español
- Inglés
- Microsoft Office
- Plan de pensiones
Associate Store Leader (Subdirector/a de tienda), Madrid
On AG —Madrid, Madrid provincia
- Desde 41.000 € al año
- Español
- Inglés
- Liderazgo
Luxury Travel - Team Leader
The Travel Division —Madrid, Madrid provincia
- 55.000 € al año
- Jornada completa
- Español
- Ventas
- Inglés
Solicitud rápida
Merchant and Technical Support Agent with German
Planet —Madrid, Madrid provincia
- Jornada completa
- Trabajo híbrido
- Microsoft Excel
- Inglés
- Oficina
Start your Own Hiking Travel Brand - Madrid
Ventura TRAVEL —Madrid, Madrid provincia
- Teletrabajo
- CRM software
- Español
- Inglés
Solicitud rápida
Offer owner - Detection & Respond Services
Thales —Madrid, Madrid provincia
- Jornada completa
- Español
- Inglés
- Marketing
Arlo Europe Customer Order Support Specialist
Verisure Sàrl —Pozuelo de Alarcón, Madrid provincia
- Jornada completa
- Español
- Microsoft Excel
- Oracle
Solicitud rápida
Customer Onboarding and Success Specialist
Malt —Madrid, Madrid provincia
- Trabajo híbrido
- Español
- Inglés
- Máster
14d
Cybersecurity Contract Support Professional (m/f/d)
Siemens —Madrid, Madrid provincia
- Jornada completa
- Trabajo híbrido
- Español
- Informática
- Ventas
Portfolio Monitoring Specialist – Real Estate
BBVA —Madrid, Madrid provincia
- Jornada completa
- Español
- Inglés
- Máster
Spanish Customer Support | Relocate to Greece
Next Job Abroad —Madrid, Madrid provincia
- Disponibilidad fin de semana
- Trabajo híbrido
- Español
- Servicio al cliente
- Inglés
Solicitud rápida
Sales Compensation Analyst, SMGS Ops, Global Sales Compensation
AWS EMEA SARL (Spain Branch) —Madrid, Madrid provincia
- Jornada completa
- CRM software
- Microsoft Excel
- Informática
Applied Scientist, EU INTech Consumer Selection Discovery, NintAI
Amazon Spain Services, S.L.U. —Madrid, Madrid provincia
- Jornada completa
- Doctorado
- Investigación
- Java

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Customer Care Specialist (German/French + English)

ClearCorrect -
Madrid, Madrid provincia

Solicitar ahora

Detalles del empleo

Jornada completa

Cualificaciones

CRM software
Francés
Servicio al cliente
Salesforce
Inglés
Microsoft Office
Zendesk
Cloud
Alemán
Neerlandés

Descripción completa del empleo

About the Role

The Customer Care Specialist plays a critical role in delivering high quality experience to ClearCorrect customers. As part of our Customer Care team, you will support dental professionals through expert guidance, technical assistance, and effective case management. This position requires a strong customer centric mindset, a collaborative approach, and a commitment to continuous learning and improvement.

Role Purpose

To provide professional, accurate, and timely support to ClearCorrect customers, ensuring a seamless and positive customer journey. The role also contributes to building internal knowledge as a Subject Matter Expert, helping elevate team capabilities and strengthen our service standards.

Key Responsibilities
Customer Support & Technical Guidance

Provide technical and operational support for the ClearCorrect portal, applications, and digital workflows.
Assist with the setup and maintenance of customer and collaborator accounts.
Troubleshoot and resolve technical issues with accuracy and professionalism.
Manage customer feedback, quality concerns, and service complaints in line with internal procedures.
Respond to logistics and shipping-related inquiries to ensure timely and accurate deliveries.

Cross Functional Collaboration

Partner with Salesforce teams and other internal stakeholders to ensure consistent and coordinated customer support.
Use systems such as Salesforce Service Cloud, ClearComm, CAMDB, and other CRM platforms to manage cases, document interactions, and track progress.
Contribute to team objectives related to productivity, service quality, and customer satisfaction.

Continuous Improvement & Knowledge Contribution

Act as a Subject Matter Expert for processes, systems, and ClearCorrect workflows.
Participate in knowledge sharing initiatives and support onboarding of new team members.
Identify opportunities to improve customer experience, workflows, and internal processes.
Provide constructive feedback and proactively suggest enhancements to existing procedures.
Maintain up to date knowledge of product developments, industry trends, and internal policies.

Required Skills & Competencies

Strong customer centric approach with a focus on service excellence.

Ability to collaborate in a team oriented, multicultural, and fast paced environment.
Curiosity, adaptability, and commitment to ongoing learning.
Critical thinking and the ability to provide constructive feedback.
Strong organizational and prioritization skills.
Ability to manage multiple tasks and work under time pressure.
Experience in customer service is an advantage.
Microsoft Office User.
Experience with CRM platforms (e.g., Salesforce, Zendesk) is a plus.
Strong analytical and numerical reasoning skills.
Commitment to following internal processes, quality standards, and compliance guidelines.

Language Requirements

Professional proficiency in one or more of the following languages: German, Dutch, or French.
Fluent English is essential for communication and documentation.
Ability to understand technical documents and produce clear written communication.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.

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Refina tu búsqueda

customer experience expert empleos en madrid, md

Customer Care Specialist (German/French + English)

Global Offer Manager - Enterprise Operations and Customer Service (Temporary)

Native English - US Market - Business Development Representative (B2B)

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Revenue Operations Manager (m/f/d)

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Spanish Customer Care and Sales Consultant - Luxury Tech Brand in Greece

Senior Multinational Service Expert, Multinational Excellence Centre

Associate Store Leader (Subdirector/a de tienda), Madrid

Luxury Travel - Team Leader

Merchant and Technical Support Agent with German

Start your Own Hiking Travel Brand - Madrid

Offer owner - Detection & Respond Services

Arlo Europe Customer Order Support Specialist

Customer Onboarding and Success Specialist

Cybersecurity Contract Support Professional (m/f/d)

Portfolio Monitoring Specialist – Real Estate

Spanish Customer Support | Relocate to Greece

Sales Compensation Analyst, SMGS Ops, Global Sales Compensation

Applied Scientist, EU INTech Consumer Selection Discovery, NintAI

Quiero recibir la alerta de empleo más reciente de customer experience expert en madrid, md

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