20 publicaciones de empleo destacadas de customer specialist en madrid, md (¡Están contratando!)

Customer Care Specialist (German/French + English)
ClearCorrect —Madrid, Madrid provincia
- Jornada completa
- CRM software
- Servicio al cliente
- Salesforce
Specialist, Loyalty Operations Customer Care
Radisson Hotel Group —Madrid, Madrid provincia
- Jornada completa
- Trabajo híbrido
- CRM software
- Servicio al cliente
- Inglés
Solicitud rápida
Global Events Specialist
Straumann Group —Madrid, Madrid provincia
- Disponibilidad fin de semana
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Talent and People Operations Specialist
Enertis Applus+ —Madrid, Madrid provincia
- Trabajo híbrido
- Microsoft Excel
- Inglés
- Microsoft Office
- Flexibilidad horaria
Solicitud rápida
11d
Arlo Europe Customer Order Support Specialist
Verisure Sàrl —Pozuelo de Alarcón, Madrid provincia
- Jornada completa
- Español
- Microsoft Excel
- Oracle
Solicitud rápida
International Surety Specialist (Hybrid), Madrid (M, ES)
Swiss Re —Madrid, Madrid provincia
- De 27.000 € a 45.000 € al año
- Jornada completa
- Microsoft Excel
- Inglés
- Microsoft Office
8d
Reverse Logistics & Continuous Improvement Specialist
MEDIA MARKT SATURN, S.A.U. —Pinto, Madrid provincia
- Disponibilidad fin de semana
- Teletrabajo
- Microsoft Excel
- Project management
- Liderazgo
- Formación continua
- Teletrabajo opcional
Solicitud rápida
Slack Specialist, GPS, EMEA, EDU
Salesforce —Madrid, Madrid provincia
- Jornada completa
- Español
- Ventas
- Salesforce
Content & Engagement Specialist
Kenes Group —Madrid, Madrid provincia
- Jornada completa
- Trabajo híbrido
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Marketing One-to-One | Owned Media & Growth Specialist
Iberia —Madrid, Madrid provincia
- CRM software
- Español
- Oracle
Medical Information Specialist - (French & English Speaking)
EVERSANA —Madrid, Madrid provincia
- Jornada completa
- Teletrabajo
- Microsoft Word
- Microsoft Excel
- Inglés
Solicitud rápida
8d
Customer Care Specialist
Ucademy —Madrid, Madrid provincia
- 21.000 € al año
- Jornada completa
- CRM software
- Servicio al cliente
- Inglés
- Seguro médico privado
Solicitud rápida
7d
Especialista en Gestión de Disputas (Dispute Specialist) OTIS BARCELONA
Otis —Madrid, Madrid provincia
- Jornada completa
- Microsoft Excel
- Inglés
- Microsoft Office
Customer Onboarding and Success Specialist
Malt —Madrid, Madrid provincia
- Trabajo híbrido
- Español
- Inglés
- Máster
Operations Surety Specialist (Hybrid), Madrid (M, ES)
Swiss Re —Madrid, Madrid provincia
- De 38.000 € a 64.000 € al año
- Jornada completa
- Inglés
- Grado
- Servicios financieros
Sales & Customer Operations Specialist
Nexthink —Madrid, Madrid provincia
- Jornada completa
- Trabajo híbrido
- CRM software
- Español
- Ventas
- Vacaciones pagadas
Solicitud rápida
Customer Care & Student Success Specialist | Formación Profesional
Ucademy —Madrid, Madrid provincia
- 21.000 € al año
- Jornada completa
- Trabajo híbrido
- Servicio al cliente
- Gestión de equipo
- Habilidades organizativas
- Seguro médico privado
Solicitud rápida
Portfolio Monitoring Specialist – Real Estate
BBVA —Madrid, Madrid provincia
- Jornada completa
- Español
- Inglés
- Máster
Air Freight Operations & Customer Service Specialist (m/f/n)
DHL —Barajas-Madrid, Madrid provincia
- Microsoft Word
- Español
- Microsoft Excel
- Seguro médico privado
- Teletrabajo opcional
Multinational Service Expert, Multinational Excellence Centre
Allianz —Madrid, Madrid provincia
- De 34.000 € a 44.000 € al año
- Jornada completa
- Trabajo híbrido
- Español
- Inglés
- Microsoft Office
- Plan de pensiones

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Customer Care Specialist (German/French + English)

ClearCorrect -
Madrid, Madrid provincia

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Detalles del empleo

Jornada completa

Cualificaciones

CRM software
Francés
Servicio al cliente
Salesforce
Inglés
Microsoft Office
Zendesk
Cloud
Alemán
Neerlandés

Descripción completa del empleo

About the Role

The Customer Care Specialist plays a critical role in delivering high quality experience to ClearCorrect customers. As part of our Customer Care team, you will support dental professionals through expert guidance, technical assistance, and effective case management. This position requires a strong customer centric mindset, a collaborative approach, and a commitment to continuous learning and improvement.

Role Purpose

To provide professional, accurate, and timely support to ClearCorrect customers, ensuring a seamless and positive customer journey. The role also contributes to building internal knowledge as a Subject Matter Expert, helping elevate team capabilities and strengthen our service standards.

Key Responsibilities
Customer Support & Technical Guidance

Provide technical and operational support for the ClearCorrect portal, applications, and digital workflows.
Assist with the setup and maintenance of customer and collaborator accounts.
Troubleshoot and resolve technical issues with accuracy and professionalism.
Manage customer feedback, quality concerns, and service complaints in line with internal procedures.
Respond to logistics and shipping-related inquiries to ensure timely and accurate deliveries.

Cross Functional Collaboration

Partner with Salesforce teams and other internal stakeholders to ensure consistent and coordinated customer support.
Use systems such as Salesforce Service Cloud, ClearComm, CAMDB, and other CRM platforms to manage cases, document interactions, and track progress.
Contribute to team objectives related to productivity, service quality, and customer satisfaction.

Continuous Improvement & Knowledge Contribution

Act as a Subject Matter Expert for processes, systems, and ClearCorrect workflows.
Participate in knowledge sharing initiatives and support onboarding of new team members.
Identify opportunities to improve customer experience, workflows, and internal processes.
Provide constructive feedback and proactively suggest enhancements to existing procedures.
Maintain up to date knowledge of product developments, industry trends, and internal policies.

Required Skills & Competencies

Strong customer centric approach with a focus on service excellence.

Ability to collaborate in a team oriented, multicultural, and fast paced environment.
Curiosity, adaptability, and commitment to ongoing learning.
Critical thinking and the ability to provide constructive feedback.
Strong organizational and prioritization skills.
Ability to manage multiple tasks and work under time pressure.
Experience in customer service is an advantage.
Microsoft Office User.
Experience with CRM platforms (e.g., Salesforce, Zendesk) is a plus.
Strong analytical and numerical reasoning skills.
Commitment to following internal processes, quality standards, and compliance guidelines.

Language Requirements

Professional proficiency in one or more of the following languages: German, Dutch, or French.
Fluent English is essential for communication and documentation.
Ability to understand technical documents and produce clear written communication.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.

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Refina tu búsqueda

customer specialist empleos en madrid, md

Customer Care Specialist (German/French + English)

Specialist, Loyalty Operations Customer Care

Global Events Specialist

Talent and People Operations Specialist

Arlo Europe Customer Order Support Specialist

International Surety Specialist (Hybrid), Madrid (M, ES)

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Marketing One-to-One | Owned Media & Growth Specialist

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Customer Care Specialist

Especialista en Gestión de Disputas (Dispute Specialist) OTIS BARCELONA

Customer Onboarding and Success Specialist

Operations Surety Specialist (Hybrid), Madrid (M, ES)

Sales & Customer Operations Specialist

Customer Care & Student Success Specialist | Formación Profesional

Portfolio Monitoring Specialist – Real Estate

Air Freight Operations & Customer Service Specialist (m/f/n)

Multinational Service Expert, Multinational Excellence Centre

Quiero recibir la alerta de empleo más reciente de customer specialist en madrid, md

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