20 publicaciones de empleo destacadas de head of solution en madrid, md (¡Están contratando!)

Head of Customer Intelligence
Verisure —Pozuelo de Alarcón, Madrid provincia
- Jornada completa
- Español
- Inglés
- SQL
Solicitud rápida
Head of Fund Operations
Revolut —Madrid, Madrid provincia
- Jornada completa
- Teletrabajo
- Oficina
- Contabilidad
LOEWE FOUNDATION Head of Programs & Operations
Loewe —Madrid, Madrid provincia
- Jornada completa
- CRM software
- Español
- Inglés
Head of EMEA PMO and Deputy Head of Control Tower-ITSM (#SITP)
BNP Paribas —Madrid, Madrid provincia
- Jornada completa
- Trabajo híbrido
- Informática
- Inglés
- Project management
Head of Sales Banktech - Iberia
Tieto —Madrid, Madrid provincia
- De 75.000 € a 125.000 € al año
- Jornada completa
- Trabajo híbrido
- Español
- Inglés
- Negociación
Solicitud rápida
Head of Supply Partnerships
AiOO Tech Solutions —Madrid, Madrid provincia
- De 3.000 € a 5.000 € al mes
- Jornada completa
- Trabajo híbrido
- Español
- Inglés
- Negociación
Solicitud rápida
10d
Head of IT & Procurement
Deliverect —Madrid, Madrid provincia
- Jornada completa
- Trabajo híbrido
- Inglés
- IT
Solicitud rápida
Head of Capital Management - Western Europe
Revolut —Madrid, Madrid provincia
- Jornada completa
- Teletrabajo
- Inglés
- Oficina
- Contabilidad
Head of Revenue Operations (Salesforce & GTM Systems)
Nextlane —Madrid, Madrid provincia
- Disponibilidad fin de semana
- Trabajo híbrido
- Salesforce
- Inglés
- Liderazgo
Head of Downstream Origination Iberia
Statkraft —Madrid, Madrid provincia
- Jornada completa
- Trabajo híbrido
- Español
- Microsoft Excel
- Inglés
Solicitud rápida
Head of AI & Bio-Data Science
Myzelence BioTech Analytics —Madrid, Madrid provincia
- 82.000 € al año
- Español
- Doctorado
- Informática
- Seguro médico privado
- Seguro dental
Solicitud rápida
Global Head of Operational Resilience
Ebury —Madrid, Madrid provincia
- Inglés
- Oficina
- Servicios financieros
Solicitud rápida
Senior Manager - Change Management
Kuoni Tumlare —Madrid, Madrid provincia
- Jornada completa
- Trabajo híbrido
- Inglés
- Grado
Solicitud rápida
Head of Marketing
Easyship —Madrid, Madrid provincia
- Jornada completa
- Project management
- Inteligencia artificial
- Liderazgo
- Teletrabajo opcional
Solicitud rápida
Head of Finance
Egis Group —Madrid, Madrid provincia
- Jornada completa
- Español
- Microsoft Excel
- Sistemas ERP
Solicitud rápida
Head of SAP Global Design and Solution Architecture (m/f/d)
Liebherr IT Shared Service Centre Ibérica, S.L. —Madrid, Madrid provincia
- Jornada completa
- Trabajo híbrido
- Ventas
- Inglés
Head of Procurement, Global
Enfinity Global —Madrid, Madrid provincia
- Jornada completa
- Trabajo híbrido
- Español
- Inglés
- Oficina
Solicitud rápida
Global Head of FX Forwards
SCH Banco Santander, S.A. —Boadilla del Monte, Madrid provincia
- Jornada completa
- Español
- Inglés
- Máster
- Abono gimnasio
- Seguro de vida
Corporates & Infrastructure, Senior Director Head of Transport - Madrid
Fitch Ratings —Madrid, Madrid provincia
- Máster
- Grado
- Liderazgo
Head of Data and AI
Abion —Madrid, Madrid provincia
- Trabajo híbrido
- Azure
- Inglés
- Oficina

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Head of Customer Intelligence

Verisure -
Pozuelo de Alarcón, Madrid provincia

Solicitud rápida

Detalles del empleo

Jornada completa

Cualificaciones

Español
Inglés
SQL
Segmentación de clientes
Grado
Machine learning
Usabilidad
Portugués
Administración y dirección de empresas
SaaS
Liderazgo

Descripción completa del empleo

We are looking for a talented, curious and hands-on Head of Customer intelligence to join our growing Customer Marketing Team based in Madrid and supporting 5 countries across Latin America.

Verisure is a leading provider of professionally monitored security solutions. Our business model integrates product development, design and sales with installation, service and a 24/7 professional monitoring solution. Our range of products includes home security, fire and water safety, personal security and smart home systems. Thanks to a strong focus on high quality, the company’s customers are amongst the most satisfied and loyal in the industry.

Over the past years, Verisure has experienced an exceptional and resilient financial performance with a very long-track record of double-digit growth - thanks to continuous drive for Innovation, our very sophisticated Go To Market and replicable business model for expansion into new countries. Our strong and visionary Management Team is now supporting the business next phase of growth with a robust business plan for value creation.

Role purpose:

Lead the Customer Intelligence strategy to maximize the value of customer data, analytics and insights across the customer lifecycle, enabling data-driven decision making and supporting retention, engagement, growth and customer experience initiatives.

The role is responsible for developing advanced customer analytics capabilities, identifying risks and opportunities within the customer base, and transforming data into actionable business insights to drive sustainable growth and profitability of the recurring revenue portfolio.

The successful candidate will join the LatAm Customer Value Management team.

Main functions and tasks:

Define and execute the Customer Intelligence and customer analytics strategy across the full customer lifecycle.
Develop advanced analytics capabilities to support retention, loyalty, portfolio management and customer growth initiatives.
Identify customer behavior patterns, churn drivers, risks and commercial opportunities through data analysis.
Lead the development of customer segmentation, predictive models and next-best-action capabilities.
Generate actionable insights to support strategic and operational decision making.
Define and monitor customer KPIs, dashboards and customer health indicators.
Ensure consistency, quality and governance of customer-related data and KPIs.
Collaborate with Data, IT and Business teams to improve data accessibility, usability and Single Source of Truth capabilities.
Support the implementation of AI-driven initiatives and advanced analytics solutions.
Drive automation and continuous improvement initiatives within customer analytics processes.
Translate complex analytical outputs into business-oriented recommendations for senior stakeholders.
Collaborate cross-functionally with Customer, Marketing, Operations, Sales and Finance teams to support customer value optimization initiatives.

Desired Qualifications and Skills:

7+ years of experience in Customer Analytics, Customer Intelligence, Business Intelligence, CRM Analytics, Data Analytics or Advisory roles.
Bachelor’s degree in Engineering, Mathematics, Statistics, Economics, Business Administration or related fields.
Strong analytical and strategic thinking capabilities.
Deep understanding of customer lifecycle management and recurring revenue business models.
Advanced knowledge of customer analytics, segmentation and predictive modeling.
Strong data-driven mindset with experience transforming data into business actions.
Experience working with dashboards, KPIs and customer performance monitoring.
Exposure to AI, machine learning and advanced analytics initiatives.
SQL and data querying capabilities will be valued.
Strong stakeholder management and cross-functional leadership skills.
Ability to simplify complex analytical concepts for non-technical stakeholders.
Experience in recurring revenue industries (telecom, SaaS, utilities, insurance or similar) will be highly valued.
Fluent in English and Spanish; Portuguese will be considered a plus.

Our DNA: Passion, Commitment, Innovation, Teamwork, Trust, and Responsibility.

If you want to know more about the position do not hesitate to apply!

Solicitud rápida

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