20 publicaciones de empleo destacadas de page en madrid, md (¡Están contratando!)

Customer Service Specialist
International Air Transport Association (IATA) —Madrid, Madrid provincia
- Festivos
- CRM software
- Servicio al cliente
- Inglés
Intern Online Assistant - Fragances
Estee Lauder —Madrid, Madrid provincia
- Microsoft Powerpoint
- Microsoft Excel
- Marketing
Senior Graphic Designer / AI Expert (Full-Time / On-Call)
Growmodo GmbH —Madrid, Madrid provincia
- Jornada completa
- Teletrabajo
- Máster
- Inteligencia artificial
- Teletrabajo opcional
Solicitud rápida
Area Manager, Night Shift Operations
Amazon Road Transport Spain, S.L.U. —Madrid, Madrid provincia
- Jornada completa
- Microsoft Word
- Microsoft Excel
- Inglés
Asociado de ventas - Las Rozas Village (Part-Time)
Karl Lagerfeld —Las Rozas de Madrid, Madrid provincia
- Media jornada
- Español
- Ventas
English-Spanish Bilingual Tier 2 Technical Support Representative
Fuku —Madrid, Madrid provincia
- Disponibilidad fin de semana
- Teletrabajo
- CRM software
- Español
- Inglés
Solicitud rápida
WordPress Developer / AI Specialist
Growmodo GmbH —Madrid, Madrid provincia
- De 9 € a 12 € por hora
- Jornada completa
- Teletrabajo
- Máster
- Project management
- Machine learning
- Teletrabajo opcional
Solicitud rápida
Jr. Graphic Designer
Vida Shoes International —Madrid, Madrid provincia
- De 1.072 € a 1.340 € al mes
- Teletrabajo
- Microsoft Powerpoint
- Inglés
- Grado
Solicitud rápida
Copywriter
Happy Koala LLC —Madrid, Madrid provincia
- Jornada completa
- Teletrabajo
- Inglés
- Marketing
Solicitud rápida
10d
Assistant, Adjunct and Visting Faculty Office (temporary)
IE University —Madrid, Madrid provincia
- Jornada completa
- Español
- Inglés
- Microsoft Office
Administrador/a Plataforma Elearning Moodle
Quest Global —Madrid, Madrid provincia
- Jornada completa
- Teletrabajo
- Azure
- Informática
- Mantenimiento
- Seguro médico privado
- Oportunidades de crecimiento y desarrollo profesional
Solicitud rápida
UX Writer
Garaje de Ideas —Madrid, Madrid provincia
- Jornada completa
- Trabajo híbrido
- Habilidades de comunicación
- Flexibilidad horaria
- Oportunidades de crecimiento y desarrollo profesional
Solicitud rápida
Web Content Manager for international top clients – Full-Time (all genders)
Atlantic International Technology —Madrid, Madrid provincia
- Jornada completa
- Inglés
- Oficina
- HTML
Business & Marketing Associate
Innotaxes —Madrid, Madrid provincia
- De 20.000 € a 30.000 € al año
- Jornada completa
- Español
- Ventas
- Marketing
Solicitud rápida
3d
Junior Content Editor (Part time) - Finnish Speaking (m/f/x)
Atolls —Madrid, Madrid provincia
- Media jornada
- Inglés
Especialista en SEO y Marketing Digital
Ceifor Estudios —Madrid, Madrid provincia
- Bases de datos
- Habilidades de comunicación
- Marketing
RETAIL MANAGER JYSK IBERIA
JYSK —Madrid, Madrid provincia
- Jornada completa
- Trabajo híbrido
- Español
- Inglés
- Máster
Solicitud rápida
E-commerce & Marketplaces Specialist
Silicon HR —Madrid, Madrid provincia
- Jornada completa
- Marketing
- Servicio al cliente
- Sistemas ERP
Solicitud rápida
Customer Service Representative (German or French Speakers)
Ventura TRAVEL —Madrid, Madrid provincia
- Teletrabajo
- Servicio al cliente
- Inglés
- Oficina
Solicitud rápida
CRM Junior Campaign Operator
Teleperformance España —Madrid, Madrid provincia
- De 2.961,54 € a 19.743,59 € al año
- CRM software
- Marketing
- Inglés
- Programa de recomendación

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Customer Service Specialist

International Air Transport Association (IATA) -
Madrid, Madrid provincia

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Detalles del empleo

Contrato indefinido

Cualificaciones

CRM software
Francés
Servicio al cliente
Inglés
Microsoft Office
Portugués
Italiano

Descripción completa del empleo

Employment Type: Permanent
Contract Duration:

Why you will love working here

At IATA, we represent over 350 airlines worldwide, striving to make aviation safer, smarter, more sustainable, and inclusive.

Our Values are not just words on a page - they are the energy behind everything we do: ONE IATA - We collaborate across teams, TRUSTED - We do the right thing, INNOVATIVE - We make tomorrow better, INCLUSIVE - We embrace diverse perspectives.
With over 30,000 courses available, we believe in continuous learning and support your growth in an ever-changing industry.
Diversity, equity, and inclusion are our priorities. We are certified by the Equal Salary Foundation, offering equal pay and family-friendly policies.
We encourage community involvement through volunteering and strive to make tomorrow better for aviation and our communities. We offer time off so you can support causes important to you.
We promote work-life balance with flexible work options, including remote and hybrid work, a generous 'work from abroad' policy, and you get your birthday off!

About the team you are joining

Reporting to the Manager, Customer Service, the incumbent will be responsible for all front-line Customer Services (CS) activities handled by IATA's Customer Service Center (CSC) based in Madrid.

What your day would be like

Attract potential customers by answering product and service questions and suggesting additional information;

Follow up on pending/overdue payments;

Handle enquiries, requests, subscription activations and communication distribution requirements;

Maintain customer records by updating CRM;

Support Business Continuity Plan requirements;

Update job knowledge by attending training & educational opportunities;

Accomplish customer service and organization mission by completing related results as needed;

Identify and escalate improvement opportunities;

Track self-performance and act responsibly towards the achievement of the overall team targets;

Champion for process/project support;

Assist customer recoveries by explaining procedures; forward required solutions/adjustments;

Support any other tasks as required by the Manager, Customer Service.

We would love to hear from you if you have

1-3 years of relevant experience in front office departments;

Excellent interpersonal skills and ability to communicate effectively with internal/external stakeholders at all levels from different cultures and backgrounds;

A strong sense of Customer Service ethics according to IATA's corporate philosophy and values;

Strong CRM knowledge and proficiency in MS Office and other IT related matters;

A result driven personality and integrity;

A proactive approach to problem solving;

Ability to work as a strong team player in a dynamic, multi-cultural, fast paced and highly demanding environment while being organized to deliver on tight deadlines;

Fluency in written and spoken English and Italian/French is mandatory; fluency in Portuguese or any other European language would be an advantage;

Flexibility to work on bank holidays.

Competencies: Customer Focus, Relationship Building, Learning Agility, Driving and Achieving Results, Attention to details, Team Work, Cultural Intelligence, Communication Skills

Travel Required: N

Learn more about IATA’s role in the industry, our benefits, and the team at iata/careers/. We are looking forward to hearing from you!

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