20 publicaciones de empleo destacadas de product analyst en madrid, md (¡Están contratando!)

Product Support Specialist (L3 Analyst)
Board International —Madrid, Madrid provincia
- Jornada completa
- Informática
- Inglés
- Investigación
Solicitud rápida
Senior Analyst - BCG Vantage - Customer Services
Boston Consulting Group —Madrid, Madrid provincia
- Jornada completa
- Servicio al cliente
- Grado
- Agile
Business Analyst (Functional Regulatory Reporting)
Revolut —Madrid, Madrid provincia
- Jornada completa
- Teletrabajo
- Oficina
- SQL
Product & Service Value Proposition Management Sr. Analyst
SCH Banco Santander, S.A. —Madrid, Madrid provincia
- Jornada completa
- Español
- Inglés
- Máster
- Abono gimnasio
- Seguro de vida
Product Configurator (Finance) / Functional Analyst
NN Group —Madrid, Madrid provincia
- Jornada completa
- Trabajo híbrido
- Oracle
- Inglés
- Máster
- Parking gratuito
- Seguro de vida
Customer Experience & Product Operations Analyst, Arlo Europe
ESML SD Iberia Holding S A U —Pozuelo de Alarcón, Madrid provincia
- Jornada completa
- Trabajo híbrido
- Microsoft Excel
- SQL
- Python
Solicitud rápida
2d
Product Configurator (Claims) / Functional Analyst
NN Group —Madrid, Madrid provincia
- Jornada completa
- Trabajo híbrido
- Oracle
- Inglés
- Máster
- Parking gratuito
- Seguro de vida
Product Configurator / Functional Analyst
NN Group —Madrid, Madrid provincia
- Jornada completa
- Trabajo híbrido
- Oracle
- Ventas
- Inglés
- Parking gratuito
- Seguro de vida
Business Intelligence Analyst
Verisure —Madrid, Madrid provincia
- Jornada completa
- Microsoft Excel
- Inglés
- SQL
Solicitud rápida
Business Solutions Analyst III
Cencora —Madrid, Madrid provincia
- Jornada completa
- Agile
Product Intelligence Data Analyst
LUZA Group —Madrid, Madrid provincia
- Jornada completa
- Microsoft Powerpoint
- Español
- Microsoft Excel
M&A Analyst - Energy - SCIB
SCH Banco Santander, S.A. —Madrid, Madrid provincia
- Español
- Inglés
- Habilidades de presentación
- Abono gimnasio
- Seguro de vida
Process Analyst | End to End Process Transformation
NN Group —Madrid, Madrid provincia
- Jornada completa
- Inglés
- Servicios financieros
Data Analyst Support Engineer
Airbus Defence and Space SAU —Getafe, Madrid provincia
- Jornada completa
- Trabajo híbrido
- Informática
- Inglés
- SQL
- Seguro de vida
Principal Analyst – Expense Lead, EMEA & APAC
MiniMed —Madrid, Madrid provincia
- Jornada completa
- Microsoft Excel
- Sistemas ERP
- Máster
Cash Management Liquidity Product Analyst
SCH Banco Santander, S.A. —Madrid, Madrid provincia
- Jornada completa
- Microsoft Powerpoint
- Español
- Microsoft Excel
- Abono gimnasio
- Seguro de vida
Senior Business Analyst
Equinix —Madrid, Madrid provincia
- Jornada completa
- Trabajo híbrido
- Informática
- Inglés
- Oficina
Data Analyst (with focus on AI)
ESML SD Iberia Holding S A U —Pozuelo de Alarcón, Madrid provincia
- Jornada completa
- Español
- Inglés
- SQL
Solicitud rápida
7d
M&A Analyst - SCIB
SCH Banco Santander, S.A. —Madrid, Madrid provincia
- Español
- Inglés
- Habilidades de presentación
- Abono gimnasio
- Seguro de vida
Product Analyst (Codefinity)
Genesis —Madrid, Madrid provincia
- Jornada completa
- Microsoft Excel
- Informática
- Inglés
Solicitud rápida

Quiero recibir la alerta de empleo más reciente de product analyst en madrid, md

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Product Support Specialist (L3 Analyst)

Board International -
Madrid, Madrid provincia

Solicitud rápida

Detalles del empleo

Jornada completa

Cualificaciones

Informática
Inglés
Investigación
Gestión del rendimiento
Máster
SQL
Grado
Desarrollo de Back-End
Desarrollo de software
Cloud
SaaS
Habilidades de comunicación

Descripción completa del empleo

At Board, we help enterprises plan smarter, drive outcomes and lead transformation with one single Intelligent Planning Platform. Trusted by thousands of leading organizations, over the last 30 years we have designed our Product with enterprise planning agility in mind and the passionate care of our people as our main driver.

We strongly believe every colleague brings unique value to our whole. We collaborate openly and effectively to deliver results and celebrate our shared success, thrive on innovation and embrace a growth mindset to aim higher every day.

Are you curious about technology and a natural problem solver? Do you consider yourself a good communicator and want to develop your skills with Board Intelligent Planning Platform? Then join our global Support Team!

Board is looking for a highly analytical and self-motivated Product Support Specialist (L3 Analyst). Reporting to the L3 Product Support Team Lead, you will work alongside our customers and business partners to enable their success using the Board Platform.

As a Product Support Specialist, you will acquire deep and extensive platform knowledge to become a Board platform ambassador and primary technical point of contact, both internally and externally. You will deliver value to our customers by maintaining a high level of technical skills and proactivity in problem solving.
Level 3 is in charge for investigations of complex incidents happening to our customers. These issues can occur both on the front-end/back-end components and requires a deep knowledge of the Board platform to carry on any troubleshooting and resolution activity.

We embrace flexibility through a hybrid working schedule, with 3 days at the office and 2 days working from home each week, fostering a balance of collaboration and productivity.

Core responsibilities:

Investigating issues raised by Board users while using mission critical solutions
Work on open product related cases while focusing on root cause analysis and troubleshooting
Communicate with customers via email, calls, and ticketing platform on a daily basis
Regularly communicate progresses and statuses of investigations and fixes to several stakeholders
Research and document issues as Knowledge Base articles
Attend and support implementation projects onsite when required
Collaborate with different Board teams, such as Software Development, Professional Services, Pre-Sales and Sales Consultants to resolve highly complex technical issues related to solution deployment
Meet Board's Premium Support obligations to customers and ensure adherence thereto

Requirements:

Bachelor's/Master's degree in Management Information Systems (MIS), Computer Science, Mathematics, or any relevant field
Previous experience with SaaS and Enterprise Performance Management (EPM) software preferred
Proven experience working in a customer support role using a case management platform
Experience with Client/Server Operating Systems and Cloud solutions
Knowledge of Network Management advantageous
Familiarity with SQL and ODBC data source connections will be a plus
Quick learner with the ability to understand and learn complex systems communicating with different stakeholders
Ability to work against tight deadlines within an exciting environment
Strong skills and passionate in critical thinking, decision making, problem solving, and attention to details
Excellent written and verbal communication skills
Proficiency in English

Our commitment to Diversity and Inclusion
Join a company that believes in the added value of diversity, inclusion, and belonging. We foster a working environment in which all people are respected and valued, for all aspects which make them unique. We hire you for who you are, and we want you to bring your true self to work every day!

Board International is an equal opportunity employer and is committed to a diverse and inclusive workforce.

Your personal data will be stored for as long as it is necessary to process the job applications that you submitted and for the provision of the service that you requested. Your personal data may also be processed for the fulfillment of the obligations provided for by law. Your data will in any case be deleted without unjustified delay once the aforementioned legal obligations have been fulfilled. Your personal data are collected and used by Board International SA and/or its subsidiaries that are located in the EU or outside on the basis of the appropriate safeguards provided by the European Regulation 2016/679. At any time you may request to access, to correct and/or delete your personal data used by Board International SA or by its subsidiaries for recruiting purposes.

For further question, please refer to our Privacy Policy at https://www.board.com/en/privacy-policy

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product analyst empleos en madrid, md

Product Support Specialist (L3 Analyst)

Senior Analyst - BCG Vantage - Customer Services

Business Analyst (Functional Regulatory Reporting)

Product & Service Value Proposition Management Sr. Analyst

Product Configurator (Finance) / Functional Analyst

Customer Experience & Product Operations Analyst, Arlo Europe

Product Configurator (Claims) / Functional Analyst

Product Configurator / Functional Analyst

Business Intelligence Analyst

Business Solutions Analyst III

Product Intelligence Data Analyst

M&A Analyst - Energy - SCIB

Process Analyst | End to End Process Transformation

Data Analyst Support Engineer

Principal Analyst – Expense Lead, EMEA & APAC

Cash Management Liquidity Product Analyst

Senior Business Analyst

Data Analyst (with focus on AI)

M&A Analyst - SCIB

Product Analyst (Codefinity)

Quiero recibir la alerta de empleo más reciente de product analyst en madrid, md

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