20 publicaciones de empleo destacadas de automotive customer service en spain (¡Están contratando!)

Customer Operations Project Manager
AUTO1 Group —Madrid, Madrid provincia
- Jornada completa
- Microsoft Excel
- Inglés
- SQL
Solicitud rápida
Portuguese and Spanish, Automotive Customer Support Agent (Hybrid)
Bosch Group —Barcelona, Barcelona provincia
- Disponibilidad fin de semana
- Trabajo híbrido
- Español
- Servicio al cliente
- Inglés
Solicitud rápida
Customer Service Representative with French (TEMP/FTC)
Quaker Houghton —Bera, Navarra provincia
- Teletrabajo
- Microsoft Word
- Microsoft Excel
- Oracle
Solicitud rápida
Customer Care Agent - Leasing company AYV-German market
Bosch Group —Barcelona, Barcelona provincia
- Disponibilidad fin de semana
- Teletrabajo
- Servicio al cliente
- Inglés
- Microsoft Office
- Teletrabajo opcional
Solicitud rápida
1d
Sales Executive | Automotive & RORO Logistics
Noatum Automotive —Madrid, Madrid provincia
- Jornada completa
- CRM software
- Español
- Ventas
Solicitud rápida
Customer Success Manager
osapiens —Madrid, Madrid provincia
- Horas extra
- Trabajo híbrido
- Español
- Inglés
- Oficina
Solicitud rápida
Customer Care Agent - native Spanish speaker with Portuguese - Porsche Digital Customer Relations Hub
Porsche Digital España —Barcelona, Barcelona provincia
- 26.000 € al año
- Jornada completa
- Trabajo híbrido
- CRM software
- Español
- Servicio al cliente
- Teletrabajo opcional
Solicitud rápida
IT Support Specialist (Level 1) | Automotive Solutions | Swedish Market
Bosch Group —Alcobendas, Madrid provincia
- Jornada completa
- Teletrabajo
- Inglés
- IT
Solicitud rápida
IT Support Specialist (Level 1) | Automotive Solutions | Turkish Market
Bosch Group —Alcobendas, Madrid provincia
- Jornada completa
- Teletrabajo
- Inglés
- IT
Solicitud rápida
Rental Service Agent
Indie Campers —Sevilla, Sevilla provincia
- Disponibilidad fin de semana
- CRM software
- Español
- Ventas
Solicitud rápida
Customer Service Representative (French)
MSX International —Madrid, Madrid provincia
- 20.000 € al año
- Jornada completa
- Trabajo híbrido
- Servicio al cliente
- Inglés
- Oficina
Solicitud rápida
11d
Customer Experience Manager
BYD Europe —Madrid, Madrid provincia
- CRM software
- Ventas
- Marketing
Customer Service Representative – Dutch speaker
MSX International —Sant Just Desvern, Barcelona provincia
- 24.000 € al año
- Jornada completa
- Trabajo híbrido
- Microsoft Powerpoint
- Microsoft Excel
- Servicio al cliente
Solicitud rápida
Business Development Manager - DRIVER
Pirelli —Madrid, Madrid provincia
- Español
- Ventas
- Inglés
- Oportunidades de crecimiento y desarrollo profesional
Customer Service Manager - Logistics
Lear Corporation —Valls, Tarragona provincia
- Servicio al cliente
- Sistemas ERP
- Microsoft Office
4d
Hotline Technician Automotive (m/f/d) | Tecnico Garage Support Automotive
TecAlliance —Barcelona, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- Español
- Inglés
IT Support Specialist (Level 1) | Automotive Solutions | Ukrainian Market
Bosch Group —Alcobendas, Madrid provincia
- Jornada completa
- Teletrabajo
- Inglés
- Oficina
- IT
Solicitud rápida
Customer Service Representative (French-speaking) - On-site - Electrical Automotive Industry XM01
Concentrix —Barcelona, Barcelona provincia
- 20.000 € al año
- Horas extra
- Servicio al cliente
- Inglés
- Microsoft Office
Team Lead, Customer Success
osapiens —Madrid, Madrid provincia
- Jornada completa
- Trabajo híbrido
- Español
- Inglés
- Oficina
Solicitud rápida
Gestor de cobros Senior
Noatum Automotive —Zaragoza, Zaragoza provincia
- Jornada completa
- Microsoft Excel
- Oracle
- Servicio al cliente
- Formación continua
- Oportunidades de crecimiento y desarrollo profesional
Solicitud rápida

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Customer Operations Project Manager

AUTO1 Group -
Madrid, Madrid provincia

Solicitud rápida

Detalles del empleo

Jornada completa

Cualificaciones

Microsoft Excel
Inglés
SQL
Project management
Escalabilidad
Inteligencia artificial

Descripción completa del empleo

Company Description

AUTO1 Group is Europe’s leading digital automotive platform. We revolutionize the used car market with our well-known brands Autohero, compramostucoche.es and AUTO1.com.

Our Customer Operations team focuses on optimizing operational workflows, improving scalability, and enabling smarter ways of working across our European C2B business. We work cross-functionally to simplify processes, reduce operational complexity, and drive automation and AI-driven solutions that improve both operational efficiency and customer experience.

Our ultimate goal is to enable scalable operational growth through process excellence, automation, and continuous improvement.

What We Offer:

Attractive salary aligned with the responsibilities and value of the role
Full-time working hours from 9:00 to 18:00
22 vacation days, plus your birthday off
Reference office: Madrid HQ
International and fast-paced environment with high visibility and ownership

Job Description

As Customer Operations Project Manager, you will play a key role in improving and scaling customer operations processes across our international C2B business in Europe.

You will work cross-functionally and independently to identify operational bottlenecks, manual work, and process inefficiencies, driving initiatives focused on simplification, automation, and scalability rather than traditional customer service activities.

Your mission will be to improve operational output, reduce manual effort, and enable scalable growth through smarter operational processes and automation.

We are looking for a hands-on, impact-driven professional with strong ownership, curiosity, and problem-solving skills who thrives in fast-paced environments and enjoys understanding how operations work in practice.

Your responsibilities will include:

Identify and improve inefficient or repetitive operational workflows
Develop a deep understanding of customer operations across our European markets, identifying operational differences, local constraints, and best practices
Deep dive into workflows related to:
Contract management
Payment processing
Financed and leased vehicles
Payment and purchase blocking management
Identify manual, repetitive or inefficient activities and drive automation, AI-driven solutions and process redesign to improve scalability and customer experience
Translate operational pain points into structured improvement initiatives, business cases and implementation plans
Coordinate projects end-to-end, from process analysis and solution definition to implementation and impact measurement
Collaborate cross-functionally with Product, Finance, Purchasing, Business Analytics, and Operations teams to drive process improvements and automation initiatives
Manage and align multiple stakeholders across HQ and local teams to successfully drive operational initiatives
Work closely with local teams across Europe to understand operational realities on the ground, challenge assumptions and ensure solutions are scalable across different market setups
Contribute to business scalability by enabling higher operational output with the same effort

Qualifications

Experience in Operations, Project Management, Process Excellence, Consulting or fast-paced scale-up environments
Strong analytical and problem-solving skills
Ability and willingness to work closely with local teams across multiple European markets, understanding different operational realities and translating them into scalable solutions
Experience driving operational improvements and managing cross-functional stakeholders
Curiosity to understand how operations work in practice, challenge existing processes and identify opportunities for simplification, automation and scalability.
Interest or experience in automation, AI applications, and operational tooling is highly valued
SQL knowledge and experience with Excel/GSheets
Fluent in English; additional European languages are a plus

Additional Information

Join us and help revolutionize the way vehicles are bought and sold!

Contact

Nuria Madrazo

Apply quickly and easily via WhatsApp and be part of the transformation in how cars are bought and sold!

Simply send us your CV to +34 628 452 723 or click here ➞ Superchat

Solicitud rápida

Refina tu búsqueda

automotive customer service empleos en spain

Customer Operations Project Manager

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Customer Success Manager

Customer Care Agent - native Spanish speaker with Portuguese - Porsche Digital Customer Relations Hub

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IT Support Specialist (Level 1) | Automotive Solutions | Turkish Market

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Customer Experience Manager

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Business Development Manager - DRIVER

Customer Service Manager - Logistics

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Gestor de cobros Senior

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