20 publicaciones de empleo destacadas de customer success en spain (¡Están contratando!)

Customer Experience Agent
Hellotickets —Madrid, Madrid provincia
- Todos los fines de semana
- Teletrabajo
- Español
- Google Suite
- Servicio al cliente
- Teletrabajo opcional
13d
Customer Success Manager
Unit4 —Granada, Granada provincia
- De 47.746 € a 55.822 € al año
- Jornada completa
- Teletrabajo
- Sistemas ERP
- Inglés
- Vacaciones pagadas
Solicitud rápida
Customer Success Manager Junior
Orquest - Retail Smart Planning —Madrid, Madrid provincia
- Jornada completa
- Teletrabajo
- CRM software
- Español
- Microsoft Excel
Solicitud rápida
Customer Support Coordinator
Zeitview —Barcelona, Barcelona provincia
- De 35.000 € a 40.000 € al año
- Teletrabajo
- CRM software
- Español
- Microsoft Excel
Solicitud rápida
Property & Owner Success Manager
Finest Rentals —Marbella, Málaga provincia
- De 1.500 € a 2.000 € al mes
- Disponibilidad fin de semana
- Español
- Inglés
- Desarrollo de negocios
Solicitud rápida
6d
Customer Success Executive
Darwin AI —Barcelona, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- CRM software
- Español
- Inglés
- Vacaciones pagadas
Solicitud rápida
Customer Success | Onboarding Specialist
Vidext —Valencia, Valencia provincia
- De 26.000 € a 34.000 € al año
- Jornada completa
- Trabajo híbrido
- Español
- Inglés
- Habilidades organizativas
- Flexibilidad horaria
- Ayuda al desarrollo profesional
Client Success Manager
Flywire —Valencia, Valencia provincia
- Jornada completa
- Trabajo híbrido
- Español
- Google Suite
- Salesforce
- Teletrabajo opcional
Solicitud rápida
Customer Success & Implementation Specialist (Iberia Region)
Ubeya —Principado de Andorra
- Teletrabajo
- Español
- Inglés
- Project management
Customer Experience Representative
dsm-firmenich —Barcelona, Barcelona provincia
- Microsoft Powerpoint
- CRM software
- Español
Customer Service Representative (Spanish and English)
MiniMed —Madrid, Madrid provincia
- Jornada completa
- Trabajo híbrido
- CRM software
- Español
- Servicio al cliente
Customer Success Specialist
Once For All - Nalanda —Madrid, Madrid provincia
- De 35.000 € a 55.000 € al año
- Trabajo híbrido
- Microsoft Powerpoint
- CRM software
- Español
13d
Assistant, Global Experience Office (Incoming)
IE University —Madrid, Madrid provincia
- Jornada completa
- Microsoft Powerpoint
- Microsoft Word
- Español
Technical Customer Success Manager
Modash —Barcelona, Barcelona provincia
- De 60.000 € a 90.000 € al año
- Jornada completa
- Teletrabajo
- SQL
- APIs
- Marketing
Solicitud rápida
Customer Success Manager II
Braze —Madrid, Madrid provincia
- Español
- Inglés
- Oficina
- Seguro dental
- Vacaciones pagadas
Solicitud rápida
Customer Success Onboarding - Clínicas
Doctoralia Spain —Barcelona, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- Español
- Informática
- Microsoft Excel
- Seguro médico privado
Solicitud rápida
Customer Onboarding and Success Specialist
Malt —Madrid, Madrid provincia
- Trabajo híbrido
- Español
- Inglés
- Máster
Customer Service Coordinator for the Southern European Region
Tomra —Massanassa, Valencia provincia
- Jornada completa
- Trabajo híbrido
- Español
- Servicio al cliente
- Sistemas ERP
- Seguro de vida
Solicitud rápida
Enterprise Business Development Executive - English & Spanish Speaking
TELUS Agriculture & Consumer Goods —Barcelona, Barcelona provincia
- De 60.000 € a 100.000 € al año
- Jornada completa
- Teletrabajo
- Español
- Google Suite
- Ventas
Solicitud rápida
Customer Success Manager - EMEA
Arango —En remoto
- Jornada completa
- Teletrabajo
- Inglés
- Java
- AWS
12d

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Customer Experience Agent

Hellotickets -
Madrid, Madrid provincia

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Detalles del empleo

Hace 13 días

Beneficios

Teletrabajo opcional

Cualificaciones

Español
Google Suite
Google Docs
Servicio al cliente
Inglés
Zendesk
Requisitos comerciales
Habilidades de comunicación

Descripción completa del empleo

The Role

Are you passionate about delivering exceptional customer experiences? Do you thrive in a fast-paced, dynamic environment? We're looking for a Customer Experience Agent to join our team and ensure that every customer interaction is handled with care, efficiency, and professionalism.

In this role, you’ll be the first point of contact for our customers, helping to resolve their inquiries, manage ticket-related issues, and ensure a seamless experience. If you're a proactive problem-solver with strong communication skills, we’d love to hear from you!

What You’ll Be Doing:

Customer Support & Issue Resolution

Handle customer inquiries and resolve service-related issues efficiently.
Identify the cause of problems, provide clear solutions, and follow up to ensure resolution.

Ticket Management

Coordinate with our ticket providers to resolve any issues.
Deliver tickets manually when necessary to ensure a smooth customer experience.

Customer Happiness & Brand Reputation

Engage with customers via email and chat, ensuring a positive and supportive experience.
Assist in managing our online reputation, responding to feedback professionally and proactively.

What You Need to Succeed:

Education:

A higher education degree is required.

Experience & Skills:

Minimum 2 years of experience in a customer service role.
Familiarity with online tools such as Zendesk is a plus.
Proficiency in Google Suite (Gmail, Google Docs, Sheets, etc.).

Language & Communication:

High level of English & Spanish, with strong grammar skills.
Excellent interpersonal and communication skills, with a customer-focused approach.
Ability to demonstrate empathy and handle customer concerns professionally.

Problem-Solving & Attention to Detail:

Strong problem-solving skills, with the ability to troubleshoot and resolve customer issues effectively.
High attention to detail, ensuring accuracy in communication and ticket processing.

Working Conditions:

Schedule:

37.5 hours per week
5 days a week, including Saturdays and Sundays
Rotating shifts (9:30 AM – 6 PM / 5 PM – 1:30 AM)

Contract Type:

6-month contract with the possibility of extension.

Start Date:

Immediate availability required.

Note: "This is a fully remote position; however, the candidate must be based in Spain to ensure compliance with local financial regulations and business requirements."

Why you'll love working with us:

Remote Work in Spain : Work from anywhere in Spain, with flexibility to suit your needs.
Be part of a dynamic and supportive customer service team
Co-Working Spaces: Prefer an office? Enjoy access to our co-working spaces in Madrid and Barcelona—furry friends welcome!
Hellotickets Credit : Receive €200 annually to enjoy Hellotickets events and experiences.

About us:

Hellotickets is a leading global platform and passionate provider of travel experiences, tours and activities, helping explorers find their way to more wonder in the world.

Founded in 2017 by industry veterans Jorge Díaz Largo and Alberto Martinez, the brand is built on the belief that travel experiences and the emotions they inspire result in lives lived more fully, lives lived large. And living large is what we all should do.

Resolutely focused on the live large experience, Hellotickets is based on a 4-day workweek and full remote model, with a team of 90 employees living around the world.

Hellotickets is supported by early stage growth experts including Chris Colbert, Former Managing Director of the Harvard Innovation Labs, Pillar VC, a top U.S. venture capital firm, and Techstars, one of the biggest success accelerators in the world.

We are proud to have an inclusive workplace environment that will foster your development regardless of gender, civil status, family status, sexual orientation, religion, age, disability, education level, or race.

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Refina tu búsqueda

customer success empleos en spain

Customer Experience Agent

Customer Success Manager

Customer Success Manager Junior

Customer Support Coordinator

Property & Owner Success Manager

Customer Success Executive

Customer Success | Onboarding Specialist

Client Success Manager

Customer Success & Implementation Specialist (Iberia Region)

Customer Experience Representative

Customer Service Representative (Spanish and English)

Customer Success Specialist

Assistant, Global Experience Office (Incoming)

Technical Customer Success Manager

Customer Success Manager II

Customer Success Onboarding - Clínicas

Customer Onboarding and Success Specialist

Customer Service Coordinator for the Southern European Region

Enterprise Business Development Executive - English & Spanish Speaking

Customer Success Manager - EMEA

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The Role

What You’ll Be Doing:

Customer Support & Issue Resolution

What You Need to Succeed:

Working Conditions:

Why you'll love working with us:

About us:

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