20 publicaciones de empleo destacadas de customer service en zaragoza, ar (¡Están contratando!)

Customer Service Specialist (63)
Dana Incorporated —Zaragoza, Zaragoza provincia
- Microsoft Word
- Español
- Microsoft Excel
Cajero/a - Reponedor/a 25hrs/sem turno rotativo Zaragoza
Lidl Supermercados SAU —Zaragoza, Zaragoza provincia
- Media jornada
- Servicio al cliente
Cajero/a - Reponedor/a 32,5h Zaragoza
Lidl Supermercados SAU —Zaragoza, Zaragoza provincia
- Media jornada
- Servicio al cliente
Recepcionista (Fines de Semana)
domestiko.com —Zaragoza, Zaragoza provincia
- Solo fin de semana
- Servicio al cliente
- Recepción
Dependient@ de tienda - Zaragoza 20h
Mulaya S.L —Zaragoza, Zaragoza provincia
- Hasta 9.400 € al año
- Media jornada
- Ventas
- Servicio al cliente
- Supervisión de personal
Solicitud rápida
1d
Customer Service - Back Office Specialist
Teva —Zaragoza, Zaragoza provincia
- Servicio al cliente
- Inglés
- Microsoft Office
- Formación continua
- Oportunidades de crecimiento y desarrollo profesional
11d
Auxiliar administrativo de atención al público
domestiko.com —Zaragoza, Zaragoza provincia
- 18.000 € al año
- Jornada completa
- Microsoft Word
- Microsoft Excel
9d
Cajero/a - reponedor supermercado
domestiko.com —Zaragoza, Zaragoza provincia
- Media jornada
- Servicio al cliente
- Panaderia
Agente de atención al cliente
domestiko.com —Zaragoza, Zaragoza provincia
- 17.985 € al año
- Contrato fijo discontinuo
- Teletrabajo
- Servicio al cliente
Dependiente/a tienda de ropa
domestiko.com —Zaragoza, Zaragoza provincia
- Media jornada
- Servicio al cliente
Auxiliar administrativo
domestiko.com —Zaragoza, Zaragoza provincia
- Media jornada
- Servicio al cliente
- Microsoft Office
Recepcionista / auxiliar administrativo/a atención al público
domestiko.com —Zaragoza, Zaragoza provincia
- Disponibilidad fin de semana
- Microsoft Word
- Microsoft Excel
- Recepción
Gestor/a de Reclamaciones Financieras - Servicio de Atención al cliente
KPMG CES, S.L —Zaragoza, Zaragoza provincia
- Servicio al cliente
- Inglés
- Bases de datos
- Formación continua
- Teletrabajo opcional
Administrativo/a e-commerce
domestiko.com —Zaragoza, Zaragoza provincia
- De 18.000 € a 20.000 € al año
- Jornada completa
- Servicio al cliente
- Sistemas ERP
Administrativo/a de apoyo a operaciones de transporte
domestiko.com —Zaragoza, Zaragoza provincia
- 22.325 € al año
- De lunes a viernes
- Servicio al cliente
Auxiliar administrativo/a
domestiko.com —Zaragoza, Zaragoza provincia
- Media jornada
- Servicio al cliente
- Bases de datos
Administrativo/a comercial de taller
domestiko.com —Zaragoza, Zaragoza provincia
- Disponibilidad fin de semana
- Ventas
- Servicio al cliente
- Bachillerato
- Formación continua
Dependienta de tienda de moda C.C Torre Outlet.
Cuplé y New Blanco —Zaragoza, Zaragoza provincia
- Español
- Servicio al cliente
- Inglés
- Parking gratuito
Solicitud rápida
Personal de atención al cliente
domestiko.com —Zaragoza, Zaragoza provincia
- 21.000 € al año
- Jornada completa
- Servicio al cliente
Cajero/a
Brico Depôt —Zaragoza, Zaragoza provincia
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Seguro médico privado
Solicitud rápida

Quiero recibir la alerta de empleo más reciente de customer service en zaragoza, ar

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Customer Service Specialist (63)

Dana Incorporated -
Zaragoza, Zaragoza provincia

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Detalles del empleo

Cualificaciones

Microsoft Word
Francés
Español
Microsoft Excel
EDI
Servicio al cliente
SAP
Gestión en la cadena de suministro
Sistemas ERP
Inglés
Microsoft Office
Máster
Gestión de conflictos
Captura de datos
Manufactura
SAP ERP
Italiano

Descripción completa del empleo

Customer Service Specialist (63)

Zaragoza, Z, ES, 50080

Requisition: 65271

Dana is a global leader in the supply of highly engineered driveline, sealing, and thermal-management technologies that improve the efficiency and performance of vehicles with both conventional and alternative-energy powertrains. Serving two primary markets – passenger vehicle and commercial truck – Dana provides the world's original-equipment manufacturers and the aftermarket with local product and service support through a network of nearly 100 engineering, manufacturing, and distribution facilities.

PURPOSE

The EU Customer Support Staff role is responsible for exceeding customer expectations by promptly responding to incoming inquiries, proactively analyzing customer needs, and performing investigations to determine root causes and drive process improvements.

PRIMARY DUTIES AND RESPONSIBILITIES

Answers incoming customer calls/chat/emails.
Enters orders into ERP system.
Drives the use of Dana order management platforms by recommending the most appropriate solution for order placement and product availability checks.
Reviews and resolves blocked orders.
Responds to price, availability, and inquiries.
Handles delivery-related improvements and expedite requests.
Coordinates open orders and back-order follow-up by maintaining backlog accuracy through regular review and clean-up of obsolete or non-relevant orders.
Ensures delivery dates are realistic based on customer requirements and potential logistical or financial constraints.
Manages past-due customer communication.
Handles EDI/Teccom processes.
Provides EDI/Teccom/Weco support and resolves reject errors.
Resolves ASN issues.
Coordinates shortage, overage, damage claims and returns.
Works with sales, accounting, and product management to resolve debits, credits, and warranty-related issues.
Schedules and executes shipments in cooperation with logistics, customers, and forwarders.
Handles invoicing and shipping documents.
Handles shipment tracking.
Handles document requests and export documentation.
Maintains master data.
Executes dunning activities for accounts receivable.
Participates in occasional projects as needed and supports ASMs with price lists and statistics.
Drives process improvement by working in cross-functional teams.
Escalates unresolved issues to the appropriate level and identifies opportunities for improvement.
Assists with daily case volume as needed.
Performs all other duties as assigned or as needed.

EDUCATION AND QUALIFICATIONS

Relevant education in Business Administration, International Trade or similar
3+ years of customer service experience in a manufacturing/distribution environment in lieu of relevant education

Fluent in (speaking and writing):

Mandatory: English
Mandatory: French
Mandatory: Spanish
Preferable: Italian

SKILLS AND COMPETENCIES

Demonstrated collaboration and problem-solving ability.
Ability to work effectively both independently and as part of a team.
Adaptability and cultural awareness.
Good interpersonal skills
Ability to absorb new information in a fast-paced environment.
Basic understanding of the supply chain in a manufacturing/distribution environment
Effective oral and written communication skills.
Organized and able to shift priorities based on business needs.
Fast & accurate data entry skills.
Good telephone and conflict resolution skills.
Ability to multi-task.
Continuous improvement mindset

TECHNICAL SKILLS

Advanced proficiency in Microsoft Office applications (Word, Excel)
Experience with SAP or similar ERP systems is a plus

Gross annual salary: 35.540€

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

Join our team of 28,000 problem solvers who are fostering a culture of innovation by leveraging the diverse perspectives of our global team. We believe in facing challenges head-on by finding opportunity and uncovering possibility, where roadblocks and barriers become targets instead of obstacles. We are One Dana with limitless opportunity.

Our Values

Value Others
Inspire Innovation
Grow Responsibly
Win Together

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customer service empleos en zaragoza, ar

Customer Service Specialist (63)

Cajero/a - Reponedor/a 25hrs/sem turno rotativo Zaragoza

Cajero/a - Reponedor/a 32,5h Zaragoza

Recepcionista (Fines de Semana)

Dependient@ de tienda - Zaragoza 20h

Customer Service - Back Office Specialist

Auxiliar administrativo de atención al público

Cajero/a - reponedor supermercado

Agente de atención al cliente

Dependiente/a tienda de ropa

Auxiliar administrativo

Recepcionista / auxiliar administrativo/a atención al público

Gestor/a de Reclamaciones Financieras - Servicio de Atención al cliente

Administrativo/a e-commerce

Administrativo/a de apoyo a operaciones de transporte

Auxiliar administrativo/a

Administrativo/a comercial de taller

Dependienta de tienda de moda C.C Torre Outlet.

Personal de atención al cliente

Cajero/a

Quiero recibir la alerta de empleo más reciente de customer service en zaragoza, ar

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